Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

Almost as soon as it was up, the password changed!

DL Night

I just started my Firefox app and about 2 minutes later, Someone had changed my account password! I was using Firefox because I had been having the same issue with Google. Google was absolutely NO HELP and just told me to start over but I would start over and it would happen the same way. I have to have hackers, so how do I have any secure emails?

I just started my Firefox app and about 2 minutes later, Someone had changed my account password! I was using Firefox because I had been having the same issue with Google. Google was absolutely NO HELP and just told me to start over but I would start over and it would happen the same way. I have to have hackers, so how do I have any secure emails?

Todas las respuestas (3)

Hi

Unfortunately there's no way to change or recover the password associated with a Firefox Account account. You would need to create a new account.

Thanks. That sounds just like Google!

Hi

The security that is employed to protect your information is designed that no one can easily get to your information. if it was anything less there would be a risk to your privacy and security.