Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I change my windows and reinstall firefox. But my firefox data such as Password and History not restored!

  • 3 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de ghari

more options

I change my windows and reinstall firefox. But my firefox data such as Password and History not restored! Please help me!

I change my windows and reinstall firefox. But my firefox data such as Password and History not restored! Please help me!

Todas las respuestas (3)

more options

Were you using Sync? https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer If so, did you have any problems getting signed into Sync after reinstalling Windows and Firefox?

Overall, you should have backed-up your Firefox Profile.

more options

Do you have a C:\Windows.old folder?

You can copy files like these from the C;\Windows.old folder to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the cookies
  • formhistory.sqlite for saved form data
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Note that "AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

more options

My hard drive formatted and i dont have any file or folder from old firefox! I thought that if sign-on to firefox account my data backed up and simply by login to the new OS my saved password and others Returned! Now I What should I do?