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Can't reset password for FF Account

  • 2 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de hexmode

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I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired"

I've no clue how to get past this.

I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired" I've no clue how to get past this.

Modificadas por hexmode el

Todas las respuestas (2)

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Make sure to allow cookies for the accounts.firefox.com domain.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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I experienced this is with a fresh installation of FF on a new computer. I just checked the cookies and there was only one (__cookie_check) from accounts.firefox.com.

Since this is a new installation of a fresh download, I don't think cookies had anything to do with it.