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Support users on social media

Let’s help people so they can keep using Firefox!

Many users ask support questions on social media. With social support, you can help them by reply to their questions from our official account, @FirefoxSupport. Pretty cool, right?

How you can contribute

  1. Sign up as a volunteer
  2. Learn the basic guidelines
  3. Request access to Conversocial
  4. Start replying from @FirefoxSupport!
  5. Learn more about social support contribution
1 → 300+ Help 300+ users who reach out for support on Twitter every month

Other ways to contribute