On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

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Support users on social media

Let’s help people so they can keep using Firefox!

Many users ask support questions on social media. With social support, you can help them by reply to their questions from our official account, @FirefoxSupport. Pretty cool, right?

How you can contribute

  1. Sign up as a volunteer
  2. Learn the basic guidelines
  3. Request access to Conversocial
  4. Start replying from @FirefoxSupport!
  5. Learn more about social support contribution
1 → 300+ Help 300+ users who reach out for support on Twitter every month

Other ways to contribute