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Mail account setup issues

Background For over 15 years have been using a US based email forwarding service which receives mail addressed to the email address they registered for me and forwards it to my email address with my Australian ISP email client. Summarising, messages went to the US and were resent to Australia. Just over a month ago now my ISP started bouncing all forwarded emails for reason of poor reputation of the US sending servers. Seems they were distributing too much spam. Between the US company and my ISP it was agreed that the best solution was to take the US server out of the equation by creating an account for my US email address on my Australian ISP client. To this end the US side provided connection details for the email address they manage; incoming POP port 110, outgoing SMTP port 2525 or 587 (actually got 587 to work briefly). Issues Two issues and a question. The original settings are coming back every time Thunderbird is reloaded, and connection to server is timing out. Pressing the Done button should write the new settings. Correct? For me this action brought up the encryption warning to which I took "Understand the risk" option. Does taking this option cancel the write or should it have continued? If it cancelled the write would there be a warning message to this effect? Password doesn't appear to be a problem. Toad_Hall’s advice "The password is usually the same password as used by the incoming mail account and also the same as used to access webmail account via a browser" helped to clarify the issue of what logins are affected when resetting passwords. Two sites for this account are listed in Password Manager; mailbox and smtp. No problem logging on to mailbox to read messages, and am assuming that smtp addresses both incoming and outgoing ports. Also regarding the 'Save password' box which comes up always ticked. If left that way and an incorrect password is entered will Password Manager accept the change? Feel I’m pretty close to resolving this issue, and advice which will get me over the line will be appreciated. Thank you.

Last updated 5 months ago

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