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crashing at startup

My firefox has suddenly crashed and won’t restart. It says “We're Sorry Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report.” etc It suggests I send a crash report to Mozilla but it says there was a problem submitting the report and a restart doesn’t happen. I’ve tried starting in safe mode (Shift + double click firefox icon) and it doesn’t work. I’ve tried the command line version with –safe-mode and it doesn’t work, always giving the same above apology. I’ve uninstalled and reinstalled several times with no difference. I’ve tried older versions to no avail. I had forgotten how bad internet explorer was, but that is now the only way I can access the internet and it is giving me a very confusing presentation of the Mozilla support site and I am struggling to find where to submit my question so please excuse me if I have arrived in the wrong forum. I’m getting the feeling that I might have a plug-in problem, but I can’t open firefox to even start to address that possibility. Please help! The contents of the crash report (before I did any reinstallation) are below… (and I think I also have about 30 "crash" reports from my profile if they are relevant) AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 3548864512 AvailablePhysicalMemory: 1419177984 AvailableVirtualMemory: 1864904704 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CPUMicrocodeVersion: 0x5 CrashTime: 1504774578 InstallTime: 1502711201 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 16 StartupCrash: 1 StartupTime: 1504774578 SystemMemoryUsePercentage: 33 Throttleable: 1 TotalPageFile: 4131782656 TotalPhysicalMemory: 2146938880 TotalVirtualMemory: 2147352576 URL: UptimeTS: 11633.3028097 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0 On the submission page there are links to automatically add troubleshooting information, but they don't work for me (at least not through the IE access that I have)

Solved — Last updated 9 months ago

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Has Firefox considered adding support for the up-coming SAFE network (from MaidSafe of Scotland - this will change the world)?

Hi there, This is a possibly ground-breaking suggestion, not a support request. I am an avid user of FireFox and would like to continue using FireFox when the SAFE network* (a new, autonomous, distributed, totally encrypted internet) ... is completed. I think Mozilla/FireFox should speak with MaidSafe (their HQ is in Scotland) about integrating (somehow) the ability to browse the upcoming SAFE network into Firefox. As a user I would rather keep using FireFox at times, rather than having to switch to their SAFE Browser (a freestanding 'SAFE Network' browser which, by the way, doesn't link to the 'existing internet' (it's totally separate). As a user it would be great to be able to just switch tabs in FF and then be able to enter a SAFE URL (something like safe://domain(etc.) rather than the usual https://www.domain.etc. The two 'internets' would still be separate but they'd feel more close if I could just switch between them in FF tabs. See what you think. I think you guys should speak to them to try to integrate FF with the SAFE network *as well as* their own browser existing for those who want to use it as a standalone. I hope this is of interest. * See for more details. They are WELL ahead of their time, having released their white paper BEFORE the advent of Bitcoin, for example, and were only the 2nd ICO ever to happen. So they're trailblazers for sure and this new technology will probably change the world. They are busy building the new internet and are currently at Alpha 2 stage (there will be 2 more Alphas before it gets to a Beta release, perhaps in a year or two, best guess). I should mention that I'm just a fan of FireFox and the upcoming SAFE Network - I am not affiliated with either (I'm just a user). My thinking was that if they and you get together somehow, then it would be a great 'forward-thinking' move on each of your parts and also be one step ahead of the likes of Chrome/Google and Microsoft/Edge/IE etc. It would be yet ANOTHER reason to favour FF over those other crappy browsers! I hope it's of interest and you can follow my logic. Best regards and thanks for providing the best browser on the planet, MrPilot. P.S. both FireFox and the SAFE network want an open and free internet or, as FF put it in a recent email to me, they're both committed to "building products that put you in control of your online life and advancing open technology and public policy that promote a healthier internet. We put [users] at the center of everything we do." Again, hence thinking you guys should collaborate and support each other.

Last updated 5 months ago

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