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Mail account setup issues

Background For over 15 years have been using a US based email forwarding service which receives mail addressed to the email address they registered for me and forwards it to my email address with my Australian ISP email client. Summarising, messages went to the US and were resent to Australia. Just over a month ago now my ISP started bouncing all forwarded emails for reason of poor reputation of the US sending servers. Seems they were distributing too much spam. Between the US company and my ISP it was agreed that the best solution was to take the US server out of the equation by creating an account for my US email address on my Australian ISP client. To this end the US side provided connection details for the email address they manage; incoming POP port 110, outgoing SMTP port 2525 or 587 (actually got 587 to work briefly). Issues Two issues and a question. The original settings are coming back every time Thunderbird is reloaded, and connection to server is timing out. Pressing the Done button should write the new settings. Correct? For me this action brought up the encryption warning to which I took "Understand the risk" option. Does taking this option cancel the write or should it have continued? If it cancelled the write would there be a warning message to this effect? Password doesn't appear to be a problem. Toad_Hall’s advice "The password is usually the same password as used by the incoming mail account and also the same as used to access webmail account via a browser" helped to clarify the issue of what logins are affected when resetting passwords. Two sites for this account are listed in Password Manager; mailbox and smtp. No problem logging on to mailbox to read messages, and am assuming that smtp addresses both incoming and outgoing ports. Also regarding the 'Save password' box which comes up always ticked. If left that way and an incorrect password is entered will Password Manager accept the change? Feel I’m pretty close to resolving this issue, and advice which will get me over the line will be appreciated. Thank you.

Last updated 2 months ago

  • 9 replies
  • 2 people have this problem
  • 0 new this week

how to refresh a site using firefox 57.0

refresh arrow is missing

Solved — Last updated 3 months ago

  • 3 replies
  • 23 people have this problem
  • 0 new this week

I need direct help where someone can email me back with my questions

I love my Firefox browser and I don't want to give it up if possible, I use version ESR 52.4.0 I have Windows XP with service pack 3. Now I realize this is an old system, there are still millions of us using it and some of us like me at the moment can't afford to buy a new computer with Windows 10 so I hope you please try to help me. This is a very recent problem that started in the last 3 weeks or so where some websites I can't play videos at all and some I can. I have the latest version of Flash Player and I check every time there's a problem to make sure it's activated which it is yet only some websites for some strange reason still don't detect Flash Player is enabled even though it is. I can't watch any videos at all on, it doesn't detect I have Flash Player and again I checked everything to make sure it's on and it is. I also use to watch regularly news on the Canadian News Broadcast and in the CBC Media Player recently I can't play any videos at all. Here are the links below for you to check, I have no idea what format they use and please try to be patient with me as I'm not a computer wiz and don't know what to do. Please check this for me and let me know what can be done. and once you go to those websites just click on any one the videos and hopefully you'll know what format they are using. What I don't understand is that there are some that have Google Chrome with Windows XP yet they can play those very same videos that I can't or at least that is what I was told by someone but I like Firefox, Google is less secure and they are known for tracking too much personal info. Also, now there are other websites where I can currently play videos just fine with no problems at all such as You Tube, Yahoo, and AT&T Won't you please try to help me? I also hope that Mozilla will please reconsider supporting Windows XP even if it's only a few years longer, I know it's a lot to ask because it's such an old system but again some of us can't afford a new computer and feel like we are being forced to buy a new computer because of Microsoft despite the facts our Windows XP computers still work fine and it's not fair. Can't Firefox meet us halfway? Even for a small yearly donation to fully support Windows XP? Even if you only asked for let's say a $20.00 donation for the year and you times that by the millions who still use XP and like their Firefox browser that would add up. I hope that you please change your mind. Anyway, please email with any possible answers and suggestions you have that might help me. Thank you so very much in advance for your time and understanding. Have a good day.

Solved — Last updated 4 months ago

  • 15 replies
  • 4 people have this problem
  • 0 new this week
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