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closing window

one window won't close...what do I do?

Mozilla virus scam

I've been locked out of Firefox this morning, saying call this number 1-888-210-6552 Called the number and got a person in India. Hung up. Now how to restore my Firefox. Can I uninstall it then download new version. I was updated fully W10, McAfee and Firefox.

When reopening FF, defaults to previous single malicious tab which is COMPLETELY preventing me from deleting it - how can I get rid of same without having to open an entirely NEW session??

[Both antimalware operations run - Malwarebytes premium trial, and RogueKiller (in Safe Mode) came back as there being no detections / clean, BTW; does that mean any infection hasn't migrated to my PC from FF?] Tried accessing 'places' file on my desktop as seemingly directed; '''cannot''' open with another browser (Opera) nor otherwise - to further clarify, malicious tab in question will not allow me to: close it - by either clicking on its 'x', or right-clicking to use 'Close Tab' option in

page hijack - alleged Flash player update

Just got a page hijack -- first in quite a while. I was on a car owner forum page when this took over it: (image attached) Note this rogue page is https! https://getakamaigreattheclicks.best/u_9_f9g-ooEc-qICvlksjMFSmOtGxgos15KRASCIkXw?cid=whb5uaiequuqjjd2ida2f1se&sid=&uid=LBMtFKLEQFoRVia9qmWChgjj Anyone else seeing this? McAfee did not pick up on this. -------------------------------------------------------------------- Troubleshooting information: Application Basics ----------------

Youtube video takes too long to unpause

Whenever I open a youtube video, go to other tabs, come back after some time and unpause it, it either takes 1-2 seconds for it to start, or the video unpauses without sound, which comes back after 1-2 seconds. Is this normal? If it is, is there a setting I can change?

Firefox taken over by a ransom scam

Firefox is completely broken for me now. I somehow clicked (I have MS, I click randomly sometimes) on a site that flashed red, showed a bunch of scary looking stuff, and demands an authentication to unlock my browser. I think it's trying to lock my computer, but I have to kill it with task manager as soon as it starts up again. Now I can't open Firefox to do any of the things the troubleshooting guide recommends. What do I do? I saw a post that said reinstalling doesn't help because the bad th

Password Breached (not Google Pwd) Extortion Emails Received

I just received the following extortion email (I use aol) '"I know leaddog49 is one of your password on day of hack.. Lets get directly to the point. Not one person has paid me to check about you. You do not know me and you're probably thinking why you are getting this email? in fact, i actually placed a malware on the adult vids (adult porn) website and you know what, you visited this site to experience fun (you know what i mean). When you were viewing videos, your browser started out oper

Address Book Import

Thunderbird Address Book Import csv in v68.10.0 This is a more of statement for a developer rather than a question, but it worked. 1. Create a newly named address book in the left-pane. 2. Highlight the new book. 3. Tools > import > csv > find ThunderUp2.csv 4. Click the proceed button. 5. Thunderbird reports successful import, but . . . 6. No data. What did occur however, is another new address book appeared in the left-pane entitled "ThunderUp2" (minus the .csv), obviously named after the import file. Unfortunately, both of the new address books showed no contacts, nevertheless, a file search produced two new *.mab entries in the roaming\profile sub-dir, impab.mab and I forgot the other, maybe impab2. Anyway, both of these new files indicated zero bytes, confirming exactly what I saw, nothing in either address book. Anyway, without touching anything (leaving both new address books in the left-pane), I re-imported "ThunderUp2.csv" into the new address book entitled ThunderUp2, both with and without the "first row contains header" option several times - no success. Then I modified ThunderUp2.csv by inserting a header row (the category names) and then tried both combinations of "first row contains header". Eventually, one of these latter combinations imported the data into the address book entitled ThunderUp2. With that accomplished, its seemed safe to delete the first new address book that contained nothing, and now, a quick search of c:\ *.mab confirmed there's only one new book (impab.mab), as well as the original two default books (abook.mab and history.mab). The import process seems a little clunky. Note: At this point, I suppose renaming the ThunderUp2 address book to whatever one desires is an option using the menu options. The good news is the import process mapped the data fields correctly, including the birthday fields. One surprise, however. Although ThunderUp2.csv included both a "first" and "last" name, I purposely did not include a "display name" (entered this instead ,,) in order to determine if it would populate "display name" by combining the first and last data fields, something that occurs automatically when manually entering new contact data. It did not, but first and last names were still in data file. Instead, the "contact summary header bar" (above the contact's photo) displayed the data field "work organization", rather than marrying the first and last names into a person. It appears that unless there's data in the "display name" field, it assumes its an organization, a clever but un-obvious substitution, probably causing more confusion that its worth. This test was produced by manually entering unique text in every data field (text describing the particular slot), then exporting the book as xxx.csv. Next, take the exported file apart in excel and append the text from each data field with an arbitrary suffix (the numeral 2 in this case) to create ThunerUp2.csv. This confirmed the import feature correctly maps the data fields since all the data fields indeed re-imported with a suffix of 2. Maybe someone could improve the shenanigans required to ingest the csv file, and don't forget to populate the "display name" data field if its a person. The original exported csv (from the default address book) and the re-imported ThunderUp2.csv contained only a single contact, something possible since this is a fresh install of v68.10.0 on a new machine. One caveat, the typical user is likely to import their csv data into the default address book (abook.mab), rather than a newly named address book, which might produce different behavior (and more confusion than necessary), but based on the chatter, it appears others are having issues importing contact data. abook.mab (default address book) history.mab (automatically stored replied contacts?) impab.mab (import address book) After inspecting the contents of the above .mab files, its clear that none of them contain their external file names, or the name of the address book that uses them, making moving them problematic (probably causes a crash of some sort). Hence, the numerous and confusing descriptions of how to move, copy, rename or backup the entire profile directory in a manner that keeps the address book bundled with its co-dependent files, and then re-queing the application to find the moved profile directory. This is just a guess of the actual process, but it seems unnecessarily confusing when there's 12 different conflicting examples of how to accomplish the task. All I really want to know is what precisely constitutes a functional back up bundle, and what bundle can be safely erased without causing a crash, in case the FBI shows up uninvited. If you get this far, there's a couple pictures. ThunderUp2.csv is actually displayed on screen as ThunderUpload2. One pic is the original exported cvs with the name of the data field, ThunderUp2 confirms all the data fields include a 2 appended in every field, but in organization view instead of a person.

Website automatically opens up when i reboot computer.

I have problem. I was send a link to a website. Then whenever I reboot computer and turn on firebox this website opens up. Even tho I close that tab. It doesnt happend to other browser I have. I did scan few times with antivirus and I also send URL to virus check. And it says its clean website. I dunno whats going on with it. URL to this website !!!! "https://reddwarfdistrict.com/" !!! You Been warn

Is someone trying to hack my Firefox account?

My google mail keeps asking for a verification code to sign into my account. It appears someone from Iran is trying to log into my Firefox account.

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