Last updated 5 years ago
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System: GNU Linux, OpenSUSE 13.2 x86_64, kernel 4.1.3, firefox:
i | MozillaFirefox | package | 39.0-34.2 | x86_64 | Main Update Repository
I have a very strange problem: My notebook has internet (ip, dns and "ping www.av.com" works fine: p.ex. thunderbird works as expected).
But firefox tells me: Firefox can't find the server at www.av.com.
The nameserver in /etc/resolv.conf is 188.8.131.52, which is pingable and responds via "dig" (dig www.av.com @184.108.40.206).
So this is not a network connection issue, no firewall issue.
All other programs can use internet. e.g. thunderbird keeps working as expected.
Just not firefox.
No special network settings in firefox.
In particular : I had created a new vanilla firefox profil, so no addons.
Once I restart firefox, network is back. The problem is with DNS resolution, because pointing firefox to an IP (e.g. of www.av.com as returned by the above "dig") works as expected.
(also it is a fairly recent install, so I really think everything around firefox should be in perfect shape and order)
So far I noticed the problem seems to occur when changing wireless networks (e.g from home to work), which also includes a suspend.
But again: every aspect the system seems to be working fine, except for firefox that is not able to use the (new/changed) network connection anymore.
I found a somewhat similar problem that might be related: https://support.mozilla.org/en-US/questions/1049998
Can I debug any further ?
Please feel free to give me any (very technical) task that can help you to debug this problem !
Otherwise I have no problem giving you remote ssh + XForward access to see the problem for yourself.
Thanks a lot for any hint.