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Secure connection failed and Firefox did not connect

If a website requires a secure connection that cannot be established, Firefox will not connect and will show you an error page. Learn more.

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Common Myths about Private Browsing

Learn more about common misconceptions about Private Browsing in Firefox.

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Change primary email address on Firefox Accounts

How to change your email address for your Firefox Account.

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Firefox options, preferences and settings

Options/Preferences panels give you access to Firefox settings. This article describes what types of settings are available in each panel.

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Add-on Badges

You’ll know if an extension is being regularly reviewed if it has one of the badges listed in this article.

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Update Firefox to the latest release

Firefox automatically updates itself by default, but you can always do a manual update. Learn how to update Firefox on Windows, Mac, or Linux.

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Avoid and report Mozilla tech support scams

Mozilla does not provide telephone support and does not charge for software downloads, upgrades or technical help. Learn more.

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Permission request messages for Firefox extensions

More information about each permission request you may encounter when installing an extension into Firefox.

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Enhanced Tracking Protection in Firefox for desktop

Enhanced Tracking Protection in Firefox automatically protects your privacy while you browse.

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Firefox Page Info window

The Firefox "Page Info" window gives you details about the page you're on. You can also use it to change permissions for the website.

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Firefox accounts on support.mozilla.org

Frequently asked questions about Firefox Accounts on Mozilla Support.

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Captive portal detection

Page that describes how Firefox detects captive portal networks.

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Managing devices using Firefox Accounts

Find solutions to help you manage the devices on your Firefox Account.

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Insecure password warning in Firefox

Firefox issues an insecure password warning when a web page's login form is not secure and your information could be stolen.

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Password Manager - Remember, delete and edit logins and passwords in Firefox

Firefox's password management feature securely stores your usernames and passwords. Learn how to save, view, manage and protect your logins.

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How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11

Learn how to make unpin Firefox from the taskbar in Windows 10.

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Windows 10 warns me to use a "Microsoft-verified" app

Windows 10 may interrupt your Firefox install with a warning about "Microsoft-verified apps". Firefox is safe to install and use, so choose "install anyway".

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Understanding the risks of installing self-hosted extensions

Learn about the risks of installing extensions from third-parties and how to assess the trustworthiness of the source.

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Customize Firefox controls, buttons and toolbars

You can customize Firefox in many ways. This article explains how to customize Firefox controls, buttons and toolbars.

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Keyboard shortcuts - Perform common Firefox tasks quickly

This is a list of Firefox keyboard shortcuts for working with tabs, bookmarks, searching the web, playing media files and more.