Found 17 results for crash for Mozilla VPN

Linux Mozilla VPN keeps crashing

  • Last updated 1 year ago
  • 7 replies
  • 4 people have this problem

Not sure what happened, it was working fine last week. Turned on the system today and it just crashes, window pops open for a second and closes. I read up on this error but it seems to indicate it's trying to access something outside of it's permission range: :~$ mozillavpn Segmentation fault (core dumped) So I ran it elevated (sudo), just to test, it works but it's not supposed to run this way. I uninstalled, reinstalled, same results. I uninstalled, renamed the ./mozilla/firefox folder to wipe settings, reinstalled same effect.

Mozilla VPN crashes and crashes

  • Last updated 1 year ago
  • 1 reply
  • 1 person has this problem

Try doing this to fully reset it if it crashes or won't open properly, this usually resolves the issue: 1.) Before doing the following, double check the task manager (you can search for this or press control+alt+delete to bring it up) to ensure that the VPN is not currently open. If it is open, right click the process in the task manager and select "End task" 2.) Uninstall Mozilla VPN from your device. 3.) Now, open the Windows "File Explorer". Click on the "View" tab at the top of the window.

MozillaVPN crashes in Ubuntu 20.10

  • Last updated 1 year ago
  • No replies
  • 1 person has this problem

Hello, I just installed the mozillavpn package in my Ubuntu 20.10. It shows a brief black screen that crashes immediately. It happens consistently, so I could provide core dumps or call traces if necessary. See attached screenshot of the Ubuntu crash report. I tried using the CLI and I could connect the VPN easily, so it's a problem in the UI. Best

VPN constantly crashing. Can't be launched.

  • Last updated 1 year ago
  • 1 reply
  • 2 people have this problem

I can't launch the VPN on Windows 10. It always crashes before it's fully launched. It was working well just a few days ago. I can't figure out what's causing it.

mozillavpn ui crashes on start because of segfault

  • Last updated 1 year ago
  • No replies
  • 2 people have this problem

When launching the mozillavpn desktop client, it immediately crashes. Using the command line only yields an error message saying there was a segfault. I've purged and reinstalled the app, and I've updated my system, but the error persists. This seems to affect the UI only, because I'm able to manage the client using the CLI. I'm running pop_os 20.04.

Mozilla VPN Crashes on Startup

  • Last updated 1 year ago
  • 1 reply
  • 1 person has this problem

Just installed the vpn client on my desktop (Win 8.1x64). When I try clicking the "Get Started" button, (with firefox already running), the vpn client crashes: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: MozillaVPN.exe Problem Signature 02: 1.3.0.0 Problem Signature 03: fbb6208a Problem Signature 04: System Problem Signature 05: 4.8.4210.0 Problem Signature 06: 5efa66c9 Problem Signature 07: 8c1 Problem Signature 08: 61 Problem Signature 09: System.Net.HttpListenerException OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 9101 Additional Information 2: 9101154b351cabbc9742f3a9475b2daa Additional Information 3: 2b7e Additional Information 4: 2b7ee8ed2beaf1199f1530d0fe8e4d3b (Actually, I found that running the program as an administrator resolves the issue.

App is crashing when starting

  • Last updated 1 year ago
  • 1 reply
  • 1 person has this problem

Hi, For the last month+, the VPN app has immediately crashed when I start it. The icon shows up in the tray but when I hover over it, it disappears. I've tried uninstalling and reinstalling with a fresh download several times with no luck. Windows 10, 64 bit Two errors from Event Viewer: 1. Application: MozillaVPN.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at FirefoxPrivateNetwork.FxA.Account..ctor() at FirefoxPrivateNetwork.Manager.Initialize() at FirefoxPrivateNetwork.Entry+<>c__DisplayClass1_0.

Mozilla VPN crashes seconds after opening, cannot contact support via the application interface

  • Last updated 1 year ago
  • 1 reply
  • 1 person has this problem

I'm unable to use mozilla VPN as it closed up / crashes a couple seconds after trying to open it. I do not reach the app startup interface, so I am not able to use the debugging tool or support from there. I reinstalled the application after uninstalling it with the windows uninstall tool. Still not working. How may I receive assistance so I can use the product again?

Mozilla VPN Crashing

  • Solved Last updated 1 year ago
  • 2 replies
  • 1 person has this problem

I have been using Mozilla VPN for a few months. Last week, I upgraded to a new motherboard, CPU and RAM but did not re-install Windows. Now when I try to start the VPN program up, I can see the icon pop into the startbar but then quickly disappears indicating that it closed down on its own. I have tried uninstalling and reinstalling but the behavior persists. I'm not sure how to troubleshoot other than starting with a fresh install of Windows. I'm not sure where logs would be located.

VPN Crashes Immediately After Opening

  • Last updated 1 year ago
  • 1 reply
  • 1 person has this problem

Over the past few days, when Mozilla VPN opens on startup, which I have it set to do, the icon appears in the systray, but if I attempt to mouse over it it disappears. This also happens if I attempt to open it again via the start menu, though if I go into Task Manager in both scenarios the Task will still be listed until I select End Task. Ending the Task, however, does not change the fact that when I attempt to open it, the icon will appear in the systray and then disappear when I attempt to

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