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Firefox accounts on support.mozilla.org

Frequently asked questions about Firefox Accounts on Mozilla Support.

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Avoid and report Mozilla tech support scams

Mozilla does not provide telephone support and does not charge for software downloads, upgrades or technical help. Learn more.

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Blocking a sender

This article explains how to block a particular sender in Thunderbird.

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Keyboard shortcuts - perform common Thunderbird tasks quickly

Keyboard shortcuts are quick key combinations that replace mouse navigation. This is a list of commonly used keyboard shortcuts in Thunderbird.

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Moving Thunderbird Data to a New Computer

How to move Thunderbird data (accounts, messages, passwords) to a new computer.

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Manual Account Configuration

This article will show you how to manually configure the basic settings you need to send and receive emails with Thunderbird.

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The difference between IMAP and POP3

Thunderbird gives users the choice between using IMAP or POP3. This documentation will explain the major differences between these protocols.

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Global Search

Thunderbird includes a message indexing system that improves search performance and displays faceted (categorized) search results.

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Automatic Account Configuration

Setting up a new account with Thunderbird is easy. All you need to do is provide your user name and password for your email provider and your email address.

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Thunderbird and Gmail

Thunderbird can be set up to work seamlessly with Google's Gmail. Messages will be synchronized between your local version of Thunderbird and web-based Gmail.

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Thunderbird and Hotmail

Thunderbird can be used as a client for all of Microsoft's email services. You can still use Hotmail's web-based application - Thunderbird will synchronize messages.

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Updating Thunderbird

Thunderbird automatically updates itself by default but you can always do a manual update. Learn how to update Thunderbird.

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Compacting folders

This article explains how Thunderbird stores messages on a disk drive and why it is necessary to periodically compact (purge).

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Configuration Options for Accounts

Learn about the Account Settings window including server settings, identities, signatures, and more.

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Thunderbird and Junk / Spam Messages

This article explains how Thunderbird's adaptive filter learns to identify junk mail ("spam").

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Filelink for Large Attachments

Messages with large attachments are often rejected by mail servers. Thunderbird can use web-based storage services to send large file attachments.

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New Email Address

This article explains how you can subscribe to a personalized email address with Thunderbird.

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Remote Content in Messages

This page explains the privacy implications of allowing remote content like images to be displayed in email messages.

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How to create and use mailing lists on Thunderbird

A mailing list is used to send one email to a group of contacts. This article explains how to create and use mailing lists in Thunderbird.

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Maildir in Thunderbird

Optional support for Maildir allows you to store email as individual files, unlike the default single file format. Learn about Maildir in Thunderbird.