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firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Solved 9 70

Blank Tabs - But only once

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank … (read more)

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

Solved 8 110

can't log into chase.com from Firefox but can from Microsoft Edge

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microso… (read more)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

Open 8 50

Impossible to connect FACEBOOK

Hello, For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. T… (read more)

Hello,

For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. The problem is the same with my two computers with the latest WINDOWS.

Thank you for your help to solve my problem

Solved 8 169

Not able to run Facebook on Firefox Version 150.0

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've… (read more)

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've cleared out the Cookies ect and re-tried but its not pitching anything.

Many thanks Rob

Open 8 139

More and more websites will not open in Firefox.

I'm getting totally disgusted with Firefox, Windows 11. FF updates automatically. More and more websites will not open when I'm using the browser, and they open just fine… (read more)

I'm getting totally disgusted with Firefox, Windows 11. FF updates automatically. More and more websites will not open when I'm using the browser, and they open just fine when I switch to another. Since I have used Firefox ever since its inception, it's extremely distressing. It doesn't matter if I turn off ad blocking and tracking software. The latest site that won't open is Substack, which works perfectly okay using the Brave browser. This is probably the 10 instance this month of a website that does not work with FF, including once that always did work just fine.

Other changes are also annoying, but I'll save them for another complaint.

Open 8 1 110

mymercy.net will not load/log in after last firefox update.

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login scre… (read more)

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login screen. mymercy.net works fine with Edge and Chrome. But I have Firefox set as my default to switching is a pain! I have cleared everything.. reloaded firefox and it still does the same. Tried it with 3 different computers with the same result, so there is something about the new update that mymercy.net doesn't like. any suggestions?

Open 7 10

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Archived 7 300

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Solved Archived 7 929

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (read more)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Solved Archived 7 220

Google has added some AI 'ads' to their title page? How do I remove it, block it?

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am a… (read more)

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

Solved 7 50

Right click on LinkedIn

A client of ours has recently raised an issue with with us stating where right-click, Paste does not work when adding text to a new LinkedIn post After investigating, we… (read more)

A client of ours has recently raised an issue with with us stating where right-click, Paste does not work when adding text to a new LinkedIn post

After investigating, we have been able to reproduce the same behavior on our devices.

However, from our testing, we can right click to past on comments, messages and searches just fine

Troubleshooting already attempted:

Cleared Firefox cache Performed Firefox refresh Tested across multiple devices

We have confirmed this occurs on:

Clients device My work desktop My work laptop My personal desktop My Personal Macbook

This issue appears to have started after updating to Firefox version 151.0.0. I know this as i have tested this on my work laptop, appeared to work fine then stopped working after manually updating from 150.0.3 to 151.0.0.

Please let us know if there are any known issues, additional troubleshooting steps, or if further diagnostic information would help I have attached screenshots of the issue.

I have also tested this in the Google Chrome web browser and appears to be working correctly as also seen in the screenshots.

Solved 6 60

meet.google.com crashes webcam

OS: Windows 11 25H2 (26200.8037) Browser: Firefox 148.0.2 Camera: Logitech C925e When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My … (read more)

  • OS: Windows 11 25H2 (26200.8037)
  • Browser: Firefox 148.0.2
  • Camera: Logitech C925e

When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My camera light flashes and then stays on. However, Google Meet is unable to connect to the camera.

Upon closing the tab, the camera light stays on and the camera is unresponsive to all apps. The camera must be unplugged and plugged back in to work again.

The issue does not exist when I go to webcammictest.com in Firefox or in other desktop apps. The camera works correctly on meet.google.com when I use Chrome.

I have tried removing camera and microphone permissions to meet.google.com and re-granting them. I have tried deleting all meet.google.com cookies and storage.

Open 6 150

Font Rendering Issue

Hello, The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146. The beta versions were having t… (read more)

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

Archived 6 279

Graphic glitches at google maps and pasting images

Firefox 147.0.3 windows 11 Getting colorful lines when pasting images (snip attached) Getting mystery squares on google maps (snip attached) Settings that I've tried to c… (read more)

Firefox 147.0.3 windows 11 Getting colorful lines when pasting images (snip attached) Getting mystery squares on google maps (snip attached)

Settings that I've tried to change so far and that didn't help: Hardware acceleration - disable dom.event.clipboardevents.enabled webgl.all-angle-options webgl.enable-privileged-extensions webgl.force-enabled

Have no any issues with pasting and maps in Edge browser

Solved 6 189

OneDrive On This Day

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my compute… (read more)

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Archived 6 170