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How do I revert to the firefox I had this morning?

I was able to navigate firefox this morning and this afternoon VPN comes up and I can't do any of the necessary operations for my work. How can I get back to plain Firef… (read more)

I was able to navigate firefox this morning and this afternoon VPN comes up and I can't do any of the necessary operations for my work. How can I get back to plain Firefox?

Open 1

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (read more)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 5 20

Firefox upon launc advised installing updates and then all my desktop flashed. I had no installations planned or done. Is this malware or real?

See the subject. I've been seeing delays in launching for several months. I've run several windows defender malware checks (full and the one where it runs outside of any… (read more)

See the subject. I've been seeing delays in launching for several months. I've run several windows defender malware checks (full and the one where it runs outside of anything brought up). I've reset firefox. I did all this also because I was seeing random ads from a news site from what they were trying to get me to do was install macafee (but it's malware). While I'm not seeing those ads now and I'm suspicious they can from the news site vs. my browser, I'm very aware of anything trying to capture screen scrapes. I'm even considering changing all my passwords as I'm not sure if anything was captured. This morning, firefox upon launch took a long time. Then it said installing updates. My desktop flashed and firefox launched. I have not installed anything or any addons, extensions, etc. So either this was firefox doing an update it needed or it's something else. I'm on windows 10.

Open 10

How do I permanently remove Mozilla Maintenance Service?

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my bro… (read more)

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

Open 11 69

new version

"Hello, I am using Thunderbird version 140.12.0 ESR 32-bit. I would like to install Thunderbird Setup 152.0. What are the advantages? Disadvantages? Is there a particular… (read more)

"Hello, I am using Thunderbird version 140.12.0 ESR 32-bit. I would like to install Thunderbird Setup 152.0. What are the advantages? Disadvantages? Is there a particular installation procedure?"

Solved 4 10

How do I prevent automatic updates?

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the fo… (read more)

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the following:

1. Create a directory named "distribution" and locate it as follows: C:\Program Files\Mozilla Thunderbird\distribution. 2. Within that directory, I was asked to create a file named "policies.json" and I did so. 3. Within that file, I was asked to place the following: {

 "policies": { 
     "DisableAppUpdate": true 
  } 

} and that's what I did.

When I had a look under Settings > Update, there was a note to say that updates have been prevented by the administrator. (That would have been the effect of what I just did.) That was a few weeks ago.

So, when I looked at my version number today, I saw that my version is now 152. It had updated, and the directory and file I created are now no longer present.

It seems that the update process deletes anything that shouldn't be there and doesn't trouble itself with the file I created.

How do I stop Thunderbird from updating my installation?

Solved 3 10

How can I set up Firefox browser so I only get full version updates and not the beta versions ?

My browser is always open with a lot of open tabs that needs login. Every time the browser updates a beta update, I must restart the browser and all the logins are lost a… (read more)

My browser is always open with a lot of open tabs that needs login. Every time the browser updates a beta update, I must restart the browser and all the logins are lost and I need to login to all my different ongoing tasks (google mail, rumble and other pages with login) in the tabs. How can I set up the Firefox browser so I only get the full version updates (like 152.0) and not the beta versions (like 152.02) ?

Open 2 20

Thunderbird screwed after attempted update.

Hi! I'm hoping you can help me! I use Thunderbird, and have for many years, and I love it. My computer is on its last legs, and I'm trying to save up for a new one, but, … (read more)

Hi! I'm hoping you can help me! I use Thunderbird, and have for many years, and I love it. My computer is on its last legs, and I'm trying to save up for a new one, but, yesterday I did something possibly stupid... (yeah, I know, you NEVER get people asking for help who've done stupid things, so this will be unusual... lol). Anyway... I turned my computer on and got a popup saying that my Thunderbird needs an update and it's been a while since I updated, so I hit OK on the update... Well, my arsehole of a computer chose that exact minute to shit itself and die. When I tried restarting it, my Thunderbird no longer works. Now I have a popup with a big red X that says "The installation seems to be corrupt. Please check your hardware and disk setup and/or re-install." Can you help me? I desperately need to check my email and have one I need to send. I don't know what to do. I've also got YEARS worth of emails sitting in the system, so I can't risk losing them, either. Please help. L.

Solved 3 10

Enterrpse Release Notes for FF 148 & 149 MIA?

I'm trying to get the Enterprise Release Notes for Firefox 148 and 149. They seem to be the only ones missing from 141 to 151 inclusive. It appears the URL for the notes … (read more)

I'm trying to get the Enterprise Release Notes for Firefox 148 and 149. They seem to be the only ones missing from 141 to 151 inclusive. It appears the URL for the notes is in the format https://support.mozilla.org/en-US/kb/firefox-enterprise-###-release-notes/, where ### is the version. For these two versions, I get a "Page Not Found" error.

I have tried finding them through the Firefox Release Calendar (https://whattrainisitnow.com/calendar/). If you click on the link to expand previous releases and then click on a release version number, the page that comes up has links to the three different versions of release notes. Enterprise shows a link for the two missing versions in the same format as I have noted above.

I have also tried https://support.mozilla.org/en-US/products/firefox-enterprise/whats-new-firefox-enterprise and it lists quite a few versions but 148 and 149 are missing in action.

Solved 6 30

Different versions preventing migration

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint insta… (read more)

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

Open 1 60

No update notification?

Win 10 As of today, this was the situation (image 1). I had to do a manual update. Also, when I first visited here today, I was not logged in. I 'd like to stay logged … (read more)

Win 10

As of today, this was the situation (image 1). I had to do a manual update.

Also, when I first visited here today, I was not logged in. I 'd like to stay logged in. Then, I couldn't have been here for more than 15 seconds, and this appeared. How can a session be expired when there was no session? Is this part of the reason I don't stay logged in?

Open 4 50

exe file instead of shortcut on desktop

It seems that after the last automatic update of Firefox, the shortcut to launch it, which was previously on the desktop, was removed, and the Firefox.exe file appeared i… (read more)

It seems that after the last automatic update of Firefox, the shortcut to launch it, which was previously on the desktop, was removed, and the Firefox.exe file appeared in its place. I've attached the properties of the new file. My antivirus doesn't flag it as malware and I haven't run the specified file before. Is this an update error?

Open 1 89

Having problems updating Thunderbird to the latest version.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange ac… (read more)

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Open 8 20