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My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

I was a Thunderbird user for a long time, and so signed up for monthly donations in support. But I ended Thunderbird use when switching to a new computer, and now I'd like to cease that monthly automatic billing. But the Donor Portal doesn't work - the login link is never sent. So how do I terminate this monthly billing?

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

I was having trouble with folders in Thunderbird on my desktop which were different to my Thunderbird folders on my android phone. I deleted Thunderbird from my desktop and also the profiles. I wanted to start again, but Thunderbird will not reopen. How can I get Thunderbird to open and start over with the setup. I am enjoying Thunderbird on my phone and it has all the folders from the email server. Thank you

Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.

I got an email that my subscription for Mozilla VPN has been cancelled a month from now. I wonder why? On the "What’s New | Firefox 151" page the new free VPN service is announced. Does it have anything to do with that? Not yet in my region (Sweden) though. Kind regards, Monika Ivarsson

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

Suddenly blocks access to internet without network log-in, but I have NO network

Worked without thisl lop for years.

Portal to log-in just freezes

Windows 10

Heya,

I am the maintainer of the British Dictionary.

For one year that I have been working in the "shadows" on my version of US+Canada+Australian, to be released on 1-JAN-2026.

Can I add your list of proper names (~5000 words) to my dictionaries and release the dictionaries as LGPL?

https://searchfox.org/firefox-main/source/extensions/spellcheck/locales/en-US/hunspell/dictionary-sources/5-mozilla-added.txt

Thank you!

‘Storage: I'm using 105 GB of 245 GB available in my Mac Tahoe 26.5... but Google says I'm out of storage. How do I get to use the unused storage so I don't have to buy what I don't need? Thanks.’ for ‘Firefox for iOS’

You installed without my permission the Microsoft web app. That is spyware that has cost you this user. I will uninstall Firefox, tell everyone I know what you 'security-minded' liars are really doing to us. I belong to a gaming club with hundreds of members and by tonight they will all know not to trust Firefox. You really have some nerve teaming up with that nasty organization. Before this day is out all my contacts on all my social media sites will know what you are doing. I have a $3,000 rig that you jeopardized.

I have been using your browsers for years. No longer. Any time I can bad mouth you I will. You can take that to the bank.

Gotta say I'm rather disappointed with the Mozilla support community forum here. It seems very poorly set up, unless I'm missing something. Perhaps I'm just missing the forum formatting page here.

The post form starts with asking "Which topic best describes your question" - well none of the ones offered. e.g. this question is about support, and that doesn't fit a category.

For technically literate users, often questions and posts will have code snippets etc in them, but there doesn't seem to be formatting support beyond bold, italic, links and bulleted lists? Is that right? No markdown for code?

   Code with four spaces leading - does that work?

three quotes separated text

   fenced code block?
   Does this work at all? 

Not seeing a preview your question button either, so one posts blindly without knowing if it's legible or not.

When I've tried to paste some detailed email header info in a question it was terribly displayed which can't help getting community analysis and input.

These aren't new features for community forums. One would think them standard.

Is there a posting guide for this support forum that provides formatting info that I might be missing? Is there another support discussion page somewhere else - perhaps stackExchange is more active?