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Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

I need help with an issue and would like guidance on how to resolve it. I can provide relevant details, including what happened, any error messages, what I’ve already tried, and the steps needed to reproduce the problem.

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalty? Are you joining the litany of big companies purporting to be trustworthy and supportive of those of us who don't want to be lied to? Want to earn my trust? Refund my money ... or that trust will be forever destroyed. Please advise when you will refund my money? Thank you. False advertising is not the way to cultivate trust. Years and years, destroyed in a single greedy move. Shame on you.

For some reason something is blocking my messages to myself. (Parenthetically, I send messages to myself to be able to preserve certain information) After subscribing to bitwarden (which may have been my mistake) I sent a message to my email address. I received the following:

Mail Delivery Subsystem <mailer-daemon@googlemail.com>

12:18 PM (5 hours ago) to me Error Icon Address not found Your message wasn't delivered to rccoledge@gmail.com because the address couldn't be found, or is unable to receive mail. LEARN MORE The response was:

550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser ada2fe7eead31-78a47b4f571sor399798137.8 - gsmtp

Review your blocked sender list

Soo, I went looking for the "blocked sender list" And the instructions are as follows:

Important: If you can’t find the sender’s message, you can unblock them from your Gmail settings.

   On your computer, open Gmail.
   At the top right, open Settings settings.
   Click See all settings.
   At the top, click Filters and Blocked Addresses.
   Optional: To unblock, you can:
       Check the box next to each sender.
       Click Unblock selected addresses.

However, after opening Settings, I saw no "all settings" There was mo Filters and Blocked Addresses at the top

Soo, where are the Filters and Blocked Addresses, me asks? Win 11 on a Maingear MG-1 Firefox; Gmail

I purchased the Mozilla VPN a week or 2 ago and it seems unfair that now it's free and I wasn't informed that it was going to be free, or else I would have waited and not spent 100$. Am refunds possible?

is there any way to contact someone from actual support about reporting/taking down an obvious spam bot account? i have an old post in the connect forum that i can no longer access (my email has changed and it didn't connect to my account for some reason). this bot account is responding to the post with spam messages: user byt434t. looking at their other responses shows nothing but similar spam messages.

i have already reported the messages to moderators but that might be myself (who can no longer control that specific account regardless).

much appreciation for anyone who can rectify this issue.

attached is one of the messages responding to my own (old) user profile that i cannot access.

I paid for the VPN only to find out it doesn't work with my older MAC, I need a refund but can't open the VPN to ask for the refund! 30 money back guarantee but you have to be able to open the program! This is stupid! You need an easier way to get the refund from the 30 money back guarantee!

Please help.

Show Helpfulness Votes Chart Revision Status S Editor R Comment

Mar 23, 2026, 3:35:34 AM Current M AliceWyman Image:Fx148DataCollection-OptOut, removed pre-fx136 content

Apr 22, 2025, 3:07:10 AM Reviewed M Kunal Anjankar I have made it simpler.

Mar 14, 2025, 2:12:33 AM Approved M AliceWyman Intro and other edits; collapsible markup

Mar 8, 2025, 6:39:29 AM Approved AliceWyman Related content: Mobile link

Mar 7, 2025, 9:31:52 AM Approved AliceWyman updated link to redirected article

Mar 6, 2025, 8:35:52 AM Approved M Mozinet minor edits, including fixes for serial commas (see guidelines)

Mar 5, 2025, 12:29:49 PM Unreviewed AliceWyman TOC; edits due to redirect of Telemetry article (see discussion)

Feb 28, 2025, 11:31:50 AM Approved AliceWyman for fx136 note: DAU (daily active users)

Feb 27, 2025, 6:30:01 AM Approved AliceWyman How to turn off...Desktop {for fx136}

Feb 26, 2025, 4:46:04 AM Approved M Mark Heijl minor edits (added empty lines) and removed defective wikilink (replaced by template at top of article)

Feb 25, 2025, 12:55:09 PM Unreviewed AliceWyman edits for fx135 and below

Feb 25, 2025, 12:45:54 PM Unreviewed AliceWyman URL-> wikilink; Related content; removed unneeded keywords

Feb 25, 2025, 11:22:13 AM Approved M Dayani Lucia G.F. Added keywords

Feb 25, 2025, 10:28:19 AM Approved M Dayani Lucia G.F. Bug 1931072/ Bug 1931077/ Bug 1931075

Dec 13, 2024, 9:58:31 AM Approved Lucas Siebert Adding Bug 1931077/ Bug 1931075 Dec 13, 2024, 9:34:26 AM Approved MT Lucas Siebert Placeholder Bug 1931072

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again?

Email address currently is [edited email from community support forum]