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When opening Claude in the AI chatbot, the leftmost area cannot be clicked.

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bot… (read more)

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.

Solved Archived 2 270

How do I run a plugin - IIIF Download?

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, who… (read more)

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, whose whole iiif pyramid is available for viewing. But I cannot find any button that activates the plugin.

The plugin promises "With this addon installed, you will be able to download the highest available resolution for files available on digital libraries compatible with the IIIF protocol."

How can I download the whole high res image?

Locked Archived 1 210

Cancel yearly subscription to Mozilla Monitor Plus

Hello, I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount o… (read more)

Hello,

I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount of $107.88. I could not find a way to delete my payment method and/or cancel my subscription.

Can you please assist me with this?


Thank you,

Moderator note: This question has been edited to correct the formatting.

Locked Archived 2 160

F.B Purity has disappeared from my toolbar.

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc… (read more)

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc. There have been an overwhelming abundance of ads sneaking into my feed. Should I re-install? Actually, I tried but nothing gets updated. Mostly, I have relied on F.B Purity probably 10+ years. And now I don't know how to revive it.

Locked Archived 1 220

MetaMask Add-on Performance Issue on Mozilla Firefox

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transact… (read more)

The MetaMask browser extension is extremely slow and unresponsive when used in Mozilla Firefox. Actions such as opening the wallet, switching networks, approving transactions, or interacting with dApps take a long time or freeze temporarily.

This issue occurs only in Firefox. MetaMask works smoothly and as expected on other browsers (for example, Chromium-based browsers) and all other websites and browser extensions load and function normally in Firefox. This suggests the problem is specific to the MetaMask add-on behavior within Firefox rather than general browser performance.

Impact:

Delayed transaction approvals

Lag while opening the extension

Poor user experience when interacting with dApps

Productivity impact when using Web3 applications

Locked Archived 1 160

Mozilla Support

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired). I've tried to work with Mozilla, but I cannot get… (read more)

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired).

I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine.

I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work.

January 31, 2026 is effective canceled. Please refund to me as said.

Robert Ippolito

Solved Archived 1 130

"Reporting community suppression and threats against Firefox advocacy."

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I wa… (read more)

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Locked Archived 3 190

specific page doesnt keep my preferences

Hello i have a page https://www.futbol24.com/ (if not alound please delete) in which i keep and watch scores of my interest. Without any obvious reason this is not possib… (read more)

Hello

i have a page https://www.futbol24.com/ (if not alound please delete) in which i keep and watch scores of my interest.

Without any obvious reason this is not possible any more

TRYING TO FIND A SOLUTION ....

Everything failed,any ideas please? Thanks a lot

Locked Archived 1 110

Search in the address bar

Hello, I'd really like to see the character input appear when I hold down the period key instead of entering a domain. This is what usually happens in the normal search b… (read more)

Hello, I'd really like to see the character input appear when I hold down the period key instead of entering a domain. This is what usually happens in the normal search bar. This is very inconvenient.

Moreover, this is not a problem with Android 13 or Google Keyboard, but rather a feature of the browser.

I kindly ask the developers to add the ability to change this so that it would be convenient to use the search directly from the address bar.

Locked Archived 2 289