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How to set up and use an authenticator app for my Firefox account?

Hello, I am trying to set up two-factor authentication for my Mozilla Firefox account. I reached the step where it shows a secret code to enter into an authenticator app,… (read more)

Hello, I am trying to set up two-factor authentication for my Mozilla Firefox account. I reached the step where it shows a secret code to enter into an authenticator app, but I need guidance on how to complete this process step-by-step. Please help me with how to use Google Authenticator for this. Thank you

Solved 1

Trying to log in on a new machine, but can't receive the 2FA confirmation code.

I'm trying to log in on a new machine, but when Firefox sends the 2FA confirmation code, it never arrives. I whitelisted accounts@firefox.com, but that makes no differenc… (read more)

I'm trying to log in on a new machine, but when Firefox sends the 2FA confirmation code, it never arrives. I whitelisted accounts@firefox.com, but that makes no difference. Is there a way to turn off 2FA? Is there another solution?

Open

primary email inaccessible

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a… (read more)

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a two factor authentication code. Is there any way I can change my primary email or is my only option to make a whole new account?

Open 1

Keep getting logged out

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in … (read more)

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

Open 4

Everything worked up to getting my code by email. I could not get back to put the code in . I lost my place keeps starting over.e in.

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the pa… (read more)

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the page to enter it in. I don't do the QR codes.

Open 1

Need security code resend & page to full it in because I lost it

I was signing up with you for Firefox for android smart phone. I created a password. I did my display name. I have a primary email. I was sent a code & retrieved it… (read more)

I was signing up with you for Firefox for android smart phone. I created a password. I did my display name. I have a primary email. I was sent a code & retrieved it but I lost the page to fill it in. The 5 min time has expired. I need a new code resent & the page restored to fill the code in & proceed.

Open

I tried to login to Autodesk. When I did the email mask function wouldn't let me do so.

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor id… (read more)

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor identification function. When the page opened the place to enter the code it looked like the image that I have attached. I could not enter the code supplied by Autodesk as FireFox kept trying to get me to do something with email masks. Is there anything I can do to fix it?

Open 1

restore 2 step authentication for a website.

Accidentally told Fire-Fox to allow access to a website without two step authentication. I want to restore the ability to the website so the website requires a phone ca… (read more)

Accidentally told Fire-Fox to allow access to a website without two step authentication. I want to restore the ability to the website so the website requires a phone call to sign in.

Thanks in advance.

Open 2