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Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 2 weeks ago

Last reply by NoahSUMO 6 days ago

Search Engines Won't Respond.

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list. No matter which engine I select, it doesn't open. None of the… (read more)

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

Asked by Heather 1 week ago

Last reply by Heather 1 week ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 3 weeks ago

Last reply by jonathan.prin 1 week ago

fire fox based browsers

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive… (read more)

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive tried closing it and trying a different browser like waterfox which also gets the issue and ive tried chrome that DOESNT get the issue. I havent had this problem before since recently and I dont believe I have done any changes to my game or my firefox so i'd like to get help on why this happens specifically on firefox/waterfox, and why its only minecraft and no other games

Asked by Sethyla 1 week ago

Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me i… (read more)

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

Asked by james.a.murphy 1 week ago

Changing tabs unloads and (sometimes) reloads images

Firefox has quite recently started showing a new and very annoying behaviour. When I have multiple tabs open with image files, Firefox will randomly unload the images w… (read more)

Firefox has quite recently started showing a new and very annoying behaviour.

When I have multiple tabs open with image files, Firefox will randomly unload the images when I switch between tabs. There seems to be no rhyme or reason as to when and why. In one instance I may be able to go through 10 tabs without an issue, and in other instances it will unload and have to reload images multiple times, even if I am only switching between two tabs.

Sometimes the images will reload automatically a couple of seconds after switching to a new tab, and other times the image will not reload unless I navigate away to a different website and then hit the back button to return to the image. In either case, it's extremely aggravating when looking back and forth between two images in different tabs to compare differences when they reload every single time I switch between them.

This only seems to happen with image files. I can have any number of web pages open in different tabs and they will not unload, but if the address points directly to an image it exhibits this behaviour.

I have already looked for solutions and tried disabling the 'browser.tabs.unloadOnLowMemory' option through the 'about:config' menu, but this has no effect on the behaviour at all. It continues to unload images when this option is set to 'false'.

This behaviour is a very recent change from how Firefox usually works, so I'm assuming that it's something to do with the latest update(s). I've only noticed it happening in the past couple of weeks, though I don't remember exactly when in that timeframe the problem first appeared.

Looking for any possible solutions or options that I might try to correct this.

Asked by BardMichaelKelly 1 week ago

Issues with sound specifically only in Firefox

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites… (read more)

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites etc. This affects my primary speakers which are set as my default audio device. When I use my headphones, I do have sound.

When I use any other application whether it is steam and the advertisements built into it for game trailers etc, GoG and i'm running a game, running another third party app for games, I have sound on all devices with no issues.

I have checked to see if my settings are mirrored for each device and cannot find any differences. When running youtube in Microsoft Edge and Firefox, my settings are the same but only Edge gets sound. I have tried doing all of this with and without addons installed for Firefox. I have also disabled VPN, tried PC restarts and a fresh install of Firefox.

Asked by Skarwind102 1 week ago

Last reply by jonzn4SUSE 1 week ago

Xfinity and PGE

Well I was trying to pay my bills and I couldn't pay PGE as it says its not supported. Tehn I go to pay my Xfinity and Access Denied popped up.. What the hey is going on … (read more)

Well I was trying to pay my bills and I couldn't pay PGE as it says its not supported. Tehn I go to pay my Xfinity and Access Denied popped up.. What the hey is going on that these companies wont support Firefox? I hate Google. I've been paying my bill on the Firefox platform for years. This is frustrating. Are you able to help. The last time I was able to speak with a human who walked me through the back end and I'm sure we went to settings but I'm not that skilled.

Asked by wealth4u 1 week ago

PDF Viewer

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the… (read more)

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the file, none of my highlighting was visible. I have tried alternative browsers, various PDF readers, etc. without luck. I really do need that highlighting. Thank you

Asked by jgashmore 1 week ago

Last reply by jonzn4SUSE 1 week ago

FF on windows too slow saving files

Hello, This is on Win 11, always latest updates to win and FF. For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed b… (read more)

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Asked by essin 1 week ago

Last reply by jonzn4SUSE 1 week ago

Sites not accessible through Firefox.

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. … (read more)

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen [email removed from public forum]

Asked by bjhansen53 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Harmony Web Protection Privacy Policy

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not a… (read more)

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not ask for this extention, I did not want this extention, and I have and pay for a great security system for my computer. In the time that it took to type this the tab with "Harmony Web Protection Privacy Policy" has opened up twice. I have enjoyed Firefox for years, but maybe sometimes things don't need FIXED.

Asked by ScottK 1 week ago

Internet

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally… (read more)

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally frustrated. When I go to settings/networks it tells me that all is OK and I am connected.

Asked by Charles Lockyer 1 week ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 1 week ago

Last reply by cor-el 1 week ago