Showing questions for topic:

Android device won't sync.

No matter what I do, sometimes, Firefox on my phone won't sync and it's driving me crazy to be honest. I don't know why it happens, it has no fixed schedule and it seems … (read more)

No matter what I do, sometimes, Firefox on my phone won't sync and it's driving me crazy to be honest. I don't know why it happens, it has no fixed schedule and it seems to go away on it's own in a seemingly random amount of time. In this instance, as I'm writing this I've been trying to sync with my PC for over an hour and it simply refuses to sync. I've tried restarting, force stoping , clearing cache.. Nothing. In the past I even tried reinstalling and for it to sync it took a while. I'm lost with this bug and it's been happening for a while now, I was hoping for a fix but so far it seems it hasn't come.

Please let me know if additional information is needed.

Solved 5 10

Sync to android

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft… (read more)

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft Authenticator, but nothing happens there (on the phone) and I don't see authenticator on my desktop. I've recently changed some passwords (not Firefox) and need my phone Firefox updated. Please help.

Archived 1 229

Firefox Profiles Feature

I started using the new "Profiles" feature in firefox, and I created profiles one one device. However I am finding that the profiles are not syncing across my devices. Bo… (read more)

I started using the new "Profiles" feature in firefox, and I created profiles one one device. However I am finding that the profiles are not syncing across my devices. Both are Windows 11 VMs, I tried doing manual syncs, singed out and back in to both devices. But the Profiles I create on each just do not seem to sync, is this the expected behavior ?

Solved Archived 2 120

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Archived 4 308

History doesn't sync between Firefox PC and Android

Hello, I have an issue with the history not being synced between my Android smartphone and my Windows PC/s. History synchronizes just fine between my PCs (Win 10/11). Ot… (read more)

Hello, I have an issue with the history not being synced between my Android smartphone and my Windows PC/s.

History synchronizes just fine between my PCs (Win 10/11). Other sync functions between my phone and PC work just fine - checking the open tabs on another device, sending a tab to another device.

I am currently using 2 "sets" of Firefoxes on my devices with 2 different accounts, and the issue is present on both:

Set 1: Firefox - PC1 (Win10), PC2 (Win11), Phone (Motorola Edge 40 NEO) Set 2: Firefox Nightly - PC (Win11), Phone (Motorola Edge 40 NEO)

I already updated Firefox everywhere, logged out and in, cleared the cache & storage, restarted my phone etc.

Open 2

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (read more)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Solved Archived 2 220

My bookmarks are not showing on my updated computer!

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (t… (read more)

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (that previously had Firefox) and now, after I have downloaded Firefox, I cant get my bookmarks when I attempt to do the syncing. Please help

Open 1 40

my devices do not synchronize

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync… (read more)

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Archived 1 270

so all my passwords seems to have disappeared, my mobile has them showing. There was a sync message this morning

bold text all my passwords seem to have disappered on my desktop, I checked my mobie app and they were there. there was a message to sync this morning on sign in. … (read more)

bold text all my passwords seem to have disappered on my desktop, I checked my mobie app and they were there. there was a message to sync this morning on sign in.

Archived 1 90

How to restore my tabs on my initialized laptop

I logged out of my Firefox account, then reformatted my PC. After reinstalling Windows 11, I installed Firefox on the PC computer. When I signed in to Firefox, I expecte… (read more)

I logged out of my Firefox account, then reformatted my PC.

After reinstalling Windows 11, I installed Firefox on the PC computer.

When I signed in to Firefox, I expected to see my saved tabs just like I had seen them before. There is no sign of any of my previous tabs.

All my previous Shortcuts and Bookmarks are all fine.

How do I restore the previous tabs?

Archived 1 80

Synchronization not working

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is … (read more)

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

Archived 1 369

sync all tabs

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, ri… (read more)

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, right clicking on device name allows you to open all tabs from a device at once." does not work. Right clicking does nothing. Version 147.0.2 (64-bit) in Windows 11. Thank you.

Solved Archived 3 279

for synchronizing my account I need an email with a code. but that didn´t reachh me in time. What can I do?

Hello! I try so transport my tabs in Firefox to a new PC. Therefor I try to login, to be loged in I need an email with an code (6 numbers) But this email isn´t sent. I di… (read more)

Hello! I try so transport my tabs in Firefox to a new PC. Therefor I try to login, to be loged in I need an email with an code (6 numbers) But this email isn´t sent. I didn´t get it, or much to late. What can I do? Thanks for your help, best regards Kurt Füchtler

Locked Archived 1 170

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders. . in addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders and subfolders.

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders. In addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders… (read more)

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders.

In addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders and subfolders. There are approx 300 bookmarks

Open 1 40

New Firefox browser appeared, but nothing syncs.

I'm still using the old browser because the new browser, the one before that popped up today, doesn't work well on my old desktop computer. New one today requested to mov… (read more)

I'm still using the old browser because the new browser, the one before that popped up today, doesn't work well on my old desktop computer. New one today requested to move passwords from cvs file and bookmarks from an html file. When I tried to search for these things my computer couldn't find them. But when I went back to the old browser, all bookmarks passwords are there.

Why is Firefox asking me to perform these functions anyway? There is no explanation as to what this is. Is programming at Mozilla really gone downhill so quickly that they forgot how to make their service user friendly?

Open 1 40

Payment methods not synchronizing

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syn… (read more)

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available.

On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing?

Thanks

Archived 1 420