Showing questions for topic:
Showing questions tagged:

where is my data

Sync has been mostly usable the past 2 yrs and now all my data is randomly gone. I had a android and desktop syncing and nothing else. Are there backups or previous versi… (read more)

Sync has been mostly usable the past 2 yrs and now all my data is randomly gone. I had a android and desktop syncing and nothing else. Are there backups or previous versions of saved data? This right here is what I feared for so many years.... Where's my data? Don't send me generic answers. Is there a backup on a server or not? If so give it up

Archived 1 270

sync deleted my data

Randomly deleted everything. No new device added, no password change (wish is ridiculous y'all aren't sharp enough to create an encryption mechanism that doesn't delete o… (read more)

Randomly deleted everything. No new device added, no password change (wish is ridiculous y'all aren't sharp enough to create an encryption mechanism that doesn't delete on pass change), no device removed. Years of 1 desktop and 1 Android. How do I get it back from the servers? I don't care if it's encrypted. I just lost 10 yrs of bookmarks. Don't send me fluff or bs answers that tech noobs accept

Archived 1 180

Stupidity

I accidentally Uninstalled my Firefox(don't ask). So I reinstalled it. How do I get the info from my old installation into my new installation? I don't have the sign in i… (read more)

I accidentally Uninstalled my Firefox(don't ask). So I reinstalled it. How do I get the info from my old installation into my new installation? I don't have the sign in info for my old installation as that where it was saved.

Archived 4 150

Firefox keeps stopping even after I have cleared the cache and clear the storage.

Firefox keeps stopping on my Android; in fact, it won't even load. I have tried clearing the cache and clearing the storage, but that has not solved the problem. If I uni… (read more)

Firefox keeps stopping on my Android; in fact, it won't even load. I have tried clearing the cache and clearing the storage, but that has not solved the problem. If I uninstall and reinstall Firefox, is there a way I can save my bookmarks? I don't think I am currently signed into (or registered for) Firefox Sync. I am hoping it might be possible to do that from my laptop. The bottom line is I really don't want to lose my bookmarks if at all possible. Thank you for any help/ guidance

Open 5 100

app user data is taking up too much storage

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 G… (read more)

Okay, I do save a lot of bookmarks. But I'm not sure how they would ever add up to more than a gigabyte of user data. I already cleared my cache, and there's still 1.37 GB of "user data". The Firefox app doesn't seem to have a way to display a menu selection where I can get it reveal the contents of my "user data", or UD. Interestingly, my UD on my other devices is also gigabytes in size, across devices newer and older devices, and even desktop on Mac OS.

I am loath to delete my UD on my devices without knowing exactly what I'm erasing. And in the app, regarding the bookmark function itself, it seems that all bookmarks are stored locally on the device that they are created on. It's nice that with the sync function in the desktop app that all my bookmarks across all my devices can be ACCESSED using my desktop browser. But to SAVE, those non-local bookmarks would need to be manually opened in my desktop Firefox browser and then re-bookmarked to actually be backed up. Currently, as it stands, if I lose the device or clear the UD, I lose the bookmarks. I verified this situation using my desktop Firefox browser, which shows the root directory of bookmarks which are not locally stored in the desktop Firefox browser as "_other". And, interestingly, even with sync on across all my devices, I still can only see locally stored bookmarks on my cell phone devices; I can only see all synced bookmarks using my desktop Firefox browser.

So what I need to know is, does there exist a good way to quickly save bookmarks from, say, cell phone devices to a desktop version of Firefox, with hard drive space. And, I would also like to know how to access all the data in the UD part of the mobile device and desktop apps, so that I know what data the app is saving, and therefore, what I want to keep and what I want to delete.

Open 1