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I switched from firefox to ms edge but didn't like it but now cant come back as it is blocking use of desktop icons etc and at the same time I can't uninstall it

from the firefox desktop I cannot go to the selected web site nothing happens. But edge works normally I find that my memorised passwords do not work unless I use EDGE I … (read more)

from the firefox desktop I cannot go to the selected web site nothing happens. But edge works normally I find that my memorised passwords do not work unless I use EDGE I am forced to enter the address of the web site manually but then I am not recognised as a regular client and have to my password safe but the passwords there do not match the current password for the site. Going back to EDGE removes the problems In desperation I thought I would uninstall EDGE but cannot all I can do is modify it which means refreshing it. What can I do ps I am using windows 10

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Why did the Firefox Homepage Facebook shortcut send me into a never ending login/Captcha loop?

I clicked the Facebook homepage shortcut instead of using my regular bookmark. The page eventually loaded to the login screen, which then led to a Captcha verification s… (read more)

I clicked the Facebook homepage shortcut instead of using my regular bookmark. The page eventually loaded to the login screen, which then led to a Captcha verification screen, and another, and another, etc., until I got back to the login. Whew! Okay. No, not okay, it prompted me to get a verification code by email. I entered the code to log in. It started again. Then again. Cleared cache, etc, restarted browser, all the usual, didn't help. I had to leave for work.

When I got home, I restarted my computer and reset the modem. I removed the homepage shortcuts. Used my regular Facebook bookmark and logged in. Why did this happen? I am now terrified of the Homepage Shortcuts! 🤡💀

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youtube issue help.

For some time now, YouTube subtitles have stopped appearing on my Android Firefox browser. Pausing the video makes the subtitles reappear, but they disappear again almost… (read more)

For some time now, YouTube subtitles have stopped appearing on my Android Firefox browser.

Pausing the video makes the subtitles reappear, but they disappear again almost immediately.

This is very frustrating. Is there a solution?

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Firefox Add-Ons Store Throwing Error - Not Working

Hello, When attempting to download extensions on the addons.mozilla.org site, I am continually met with a "An Unexpected Error Occurred." Sometimes clearing cookies fixes… (read more)

Hello,

When attempting to download extensions on the addons.mozilla.org site, I am continually met with a "An Unexpected Error Occurred." Sometimes clearing cookies fixes the issue, although sometimes I have to clear cookies and restart the browser. This is an issue that has persisted despite changing profiles - even when creating brand new ones to check.

I am stumped because every other mozilla page seems to work fine and about:addons seems to work fine until I try to download one of the recommended extensions there. It then throws the same error, or my inputs just don't work. When I try to open an addons' page in a new tab it just doesn't load. The site will not load in Troubleshoot mode either.

My extensions seem to be working fine! Thus I am really stumped and cannot figure out the issue. I have tried turning my VPN (Proton) off, but that has not seemed to have an effect on the issue. I perused the form but didn't see anything immediately that seemed similar to my issue. Can anyone help?

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youtube isnt working correctly and i cant get any helpful info

on and off issue for a few months now. i dont know if its a firefox issue, a youtube issue, or something else about my laptop. everything says i have the latest update, m… (read more)

on and off issue for a few months now. i dont know if its a firefox issue, a youtube issue, or something else about my laptop. everything says i have the latest update, maybe part of an update broke youtube, i dont know for sure but at this point i have to assume its firefox because it works fine in another browser and mobile app, but i highly prefer to use firefox

sometimes a video will play normally until i "interact" with it: if i have to pause, it wont unpause if i fast forward or rewind, audio will do so but the video will not. or vice versa if i click a different video, whether the current one is done or not, the new one might load 70-75% but not complete and just stay on the current video after any of these happen, the page is basically unresponsive; i can open a new tab but youtube will not open in that tab, but anything else works completely fine. if i close the tab or browser, there is a delay before it actually closes and sometimes the audio is still playing after the browser closes, in which case i can only restart my laptop entirely.

ive tried to reprt this to youtube but i dont trust it actually got to human support. i also tried the "report a broken site" in firefox the other day.

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