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Can't create recovery key. new password not accepted. what do I do?

I somehow have two mozilla account. Or one with two emails. Can't even tell which is the case. When I look at accounts.firefox, I see a gmail one as primary and a soni… (read more)

I somehow have two mozilla account. Or one with two emails. Can't even tell which is the case.

When I look at accounts.firefox, I see a gmail one as primary and a sonic one as secondary.

I also use a password manager which I can't access from pages accepting changes, so I keep having to create stupid passwords that aren't really secure. but I save them.

When I try to create a recovery key using my primry email, the password I created is not accepted.

So completely frozen. Would like to set up a ticket and get help as I have previously via email but I don't know how I managed to do that either. Don't know what to do. Can someone direct me to a live human way to get help?

Open 1 80

Cannot login to Thunderbird

I had a Thunderbird account with my @outlook.com email a few years ago. I'm now trying to rejoin Thunderbird with the same email name but it won't accept the current Micr… (read more)

I had a Thunderbird account with my @outlook.com email a few years ago. I'm now trying to rejoin Thunderbird with the same email name but it won't accept the current Microsoft account password (almost certainly now different from previously). How can I find the old password that will enable me to rejoin Thunderbird. (There is no 'cannot remember your password?' option as far as I

Open 1 110

how come I'm always get signed out

I half to redo my password Everytime I sign into my account and it's getting old...I have changed my password 4 r 5 times just today alone please fix the problem...thanks… (read more)

I half to redo my password Everytime I sign into my account and it's getting old...I have changed my password 4 r 5 times just today alone please fix the problem...thanks

Open 1 10

Can't access my account

Hi, my name is hubel I can't access my account, I was hacked I don have my e mail is there any other way to get into my Firefox account please my emails now are [email 1 … (read more)

Hi, my name is hubel I can't access my account, I was hacked I don have my e mail is there any other way to get into my Firefox account please my emails now are [email 1 removed]@gmail.com [email 2 removed]@gmail.com Thank you

Open 1 70

I did not transfer my roadrunner account to my new computer and don't have my roadrunner password to restart it

My old desktop used Windows 7 and I used Thunderbird as my mail. I had a tech help and transfer files to a new desktop running Windows 11. Mail came over but he said he c… (read more)

My old desktop used Windows 7 and I used Thunderbird as my mail. I had a tech help and transfer files to a new desktop running Windows 11. Mail came over but he said he couldn't use thunderbird for a reason??? and switched it to Spectrum Mail which I don't like. I would like to restart a thunderbird mail account again but don't remember my password and my old computer has been destroyed. Any way to do this without starting from scratch and losing all my old mail and contacts?

Open 1 30

I want to have Thunderbird on my new computer also, bot was hacked with a (RAT) & am now unsure of my passwords.

Back in April I was hacked, on my 2012 Acer Desktop (WIndows 10) ,with a (RAT) remote access trojan, and the hacker screwed up my computer & changed my passwords. (M… (read more)

Back in April I was hacked, on my 2012 Acer Desktop (WIndows 10) ,with a (RAT) remote access trojan, and the hacker screwed up my computer & changed my passwords. (Messed up my life bigtime--Creditcards, bank account, etc. I had Thunderbird and don't want to lose my e-mails. I finally got another laptop computer(Windows 11) & want to use Thunderbird there also. with same e-mail & password Just today I finally was able to get a new password for my ISP- windstream.net. How do I go about getting my password changed as I am unsure of what the hacker did. I really don't want to start over from scratch. My e-mail address is labman1@windstream.net. I don't really want to start a whole new account or entity. What do I do to go about changing the password? HELP !!!!



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Open 1 40