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Learn MoreOur e-mail became slow, and wont open new e-mails. This has been for at least a week. A few days ago our e-mail account stopped working cokmpletely, and when prompted to … (read more)
Our e-mail became slow, and wont open new e-mails. This has been for at least a week. A few days ago our e-mail account stopped working cokmpletely, and when prompted to sign in, it does not recognize our password. I am contacting you via a different e-mail as we have no access to hrttohrt@charter.net, which has been our primary e-mail account in thunderbird for years. What can we do?
Akun di ambil orang. Mau saya ambil balik
My account was taken over by someone else. I want to get it back.
Kubuntu 24.04 Firefox 154.01 {Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access… (read more)
Kubuntu 24.04 Firefox 154.01
{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers."
"Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}
I am already "signed-in" (by Password Mgr.) so can't get the Mozilla Account Sign-in Dialog, so don't see a link to "Forgot Password"
{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers. The recovery key keeps this data connected to your account. Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}
So if I "log out", my data will be erased, and I don't know where - or if - I have a local copy. So far, a search hasn't found anything or I don't know exactly what to search for. Catch-22. If I could get back to the login dialog without losing the stored data, I HAVE a Recovery Key.
What can I do? Please help me, O'Obi Wan Kanobe!