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• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 149.0 (64-bit) • Thunderbird 140.8.1esr (64-bit)

Have NO idea "which topic best describes my question" from your drop-down list (above), so simply clicked on one.

Restarted my PC; all of my bookmarks disappeared. NOT acceptable. (Or is this just another "improvement" from Firefox . . . ?)

Where did they go; how do I retrieve them?

Really don't want to wait days until there's a response, as I DO USE MY BOOKMARKS ALL OF THE TIME.

Thank you.

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

Приветствую ! Я решил перенести аккаунт Firefox на другой компьютер и сменил пароль на новом компьютере данные по новому паролю в аккаунте пропали .Могу я как то восстановить данные в аккаунте с новым паролем .Заранее благодарен.

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

Having seen 2 versions of Firefox on my computer,i tried to delete one version and unfortunately both have gone. is it possible to recover the old version with bookmarks and passwords?

Recently my installation of Firefox (Windows 10, 64 bit) updated. Now my bookmarks are apparently gone--or at least I can't see them. Furthermore, I can't bookmark anything at all, so I don't have the option of laboriously rebuilding my library of bookmarks. I don't know how to recover what I had, or even if I can at all. Nor do I know how to alter settings so I can add new bookmarks. Could someone please assist? Thanks.

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history, extensions. The only thing not gone were my saved passwords (so I know I logged back into my same account). I swear I backed everything up after the last snafu, but now I can't find anything. How do I fix this? I had 4+ years of bookmarks saved, plus my article saver extension.

Attempted to update FF using the 140.2.0esr.msi file. During install it asked for a location of bookmarks (seemed off, like a new install) so the process was stopped. All FF profile files appeared to have been untouched based on their dates. So the following directories: \AppData\Local\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr \AppData\Roaming\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr where both copied to a secondary directory as a safety precaution. Install was restarted and it appears to have again installed a new version with no bookmarks, extensions or password DB carried forward from the previous install, which is not what I wanted.

Can this be corrected, by moving the copied profile back in.

Thanks, Brian

My computer ran into an error and restarted and I lost my entire browsing history, bookmarks, extensions, etc. Now I have nothing saved and the only browsing history my computer is showing is when I briefly opened microsoft edge. I regularly used duckduckgo, so most of my data is gone. Is there anything that can be done or is it just gone.

i lost all my data from firefox, i restored my windows( formatted my disk and installed new windows), then signed in, and there is nothing, all things is gone, pls help me to restore my data