Showing questions for topic:

How to properly configure Firefox iOS & DuckDuckGo for secure and unrestricted browsing

I am using Firefox on iPhone (together with DuckDuckGo as my preferred search engine) and I want to configure it in the most secure and reliable way, without running into… (read more)

I am using Firefox on iPhone (together with DuckDuckGo as my preferred search engine) and I want to configure it in the most secure and reliable way, without running into blocked pages or limited results.

Here’s what I would like step-by-step help with: 1. HTTPS-Only Mode – how to enable this permanently so all sites load securely. 2. Tracking Protection – which level is best for privacy without breaking websites (Standard vs Strict). 3. DuckDuckGo Setup – how to make it my default search engine in Firefox iOS. 4. SafeSearch – how to set it to the best option (Strict, Moderate, or Off) depending on my preference. 5. General Security – any other recommended settings (cookies, history, etc.) to improve private browsing.

My goals are: • Reliable browsing without “HTTP not allowed” errors. • Strong privacy protection. • Smooth experience without unnecessary restrictions.

Could you please guide me step by step on how to set this up correctly?

Thank you in advance for your support!

Archived 1 389

Location

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my locatio… (read more)

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my location?

Archived 1 348

Is there a workaround to Facebook not playing reels?

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lat… (read more)

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lattitude E 5530)( I know, ancient. Windows 10) go to settings in Firefox, Privacy and Security then clear cookies and cache. This works, the reels play, until I visit another website, then the issue is back. Simply going to Settings and clearing does not work. The entire flow has to be redone. I had my Internet Security remote control and invesigate. Same thing. We uninstalled Firefox and reinstalled to no avail. Is there any fix for this? Thanks. [edited email from public community support forum]

Open 4 30

changing email access password

I have an AT&T Email account. I unwittingly changed my password and now I can't get access to my email via Thunderbird. How do I change the password in Thunderbird.… (read more)

I have an AT&T Email account. I unwittingly changed my password and now I can't get access to my email via Thunderbird. How do I change the password in Thunderbird. I've found several sets of instructions on the net for this but none of them seem to work. They seem to direct me to functions or commands that simply aren't there. HELP!!!

Archived 3 240

Emails not displaying remote images

Hi. I have tried to solve this problem for several weeks and then gave up...but now I am just missing too much content from my emails. I am on Windows 7 with Thunderbird… (read more)

Hi. I have tried to solve this problem for several weeks and then gave up...but now I am just missing too much content from my emails.

I am on Windows 7 with Thunderbird 45.8.0 (originally started with 45.0 I believe back in July 2017) and none of my emails display 100% of the images. I am receiving emails from Shutterfly, LLBean, other major retailers, my church, school, etc. and they are all missing images. It has been this way since I started on Thunderbird 45.x this summer (my old pc died, and I painfully migrated my ancient Netscape Mail to Thunderbird). My various troubleshooting has been:

1)My various iPhones and iPads with iOS ranging from 6.x to 10.x work just fine.

2)I have followed the popular article: https://support.mozilla.org/en-US/kb/remote-content-in-messages and that is set correctly.

3)I have tried explicitly "allowing" sites/addresses in the Exceptions area of the above instructions and that does not help.

4)Multiple reboots of Windows and restarts of Thunderbird are of no help.

5)Googling for this problem brings up the web article I pasted above...I have also found articles where people are in the same boat as me: nothing seems to fix it.

6)I have checked the View>Original HTML and that does not help

7)There is no firewall on this pc (at home) so that is not blocking.

8)For the rare emails that say "click here to see this email on a website" that works just fine (I use Firefox 57.0)

9)There are some emails that display a few graphics...say, 2 out of 8 that are supposed to be there. My guess is that those 2 are not remote graphics. I have examples but I'm not sure how you would like me to share those examples with you. I have attached the Source if that helps.

I'm pretty stumped as I consider myself quite technical. I love Thunderbird but I have to solve this because there's just too much graphical content containing calendars/schedules/dates/etc. that I cannot see.

Any help would be great appreciated!

Archived 4 230

How do I activate my VPN on my iPhone with Mozilla VPN that I purchased?

I just purchased the Mozilla VPN for my Apple Computer and it states that I can put it on my iPhone as well. How do I confirm that the VPN is active on my iPhone? I can’t… (read more)

I just purchased the Mozilla VPN for my Apple Computer and it states that I can put it on my iPhone as well. How do I confirm that the VPN is active on my iPhone? I can’t find it anywhere.

Open 1 30

Why do i get congatulation email from support

So I replied to a post on the forum and I got Congrats on your first forum reply! from notifications@support.mozilla.org signed by kpapadea from Mozilla Support So why… (read more)

So I replied to a post on the forum and I got Congrats on your first forum reply! from notifications@support.mozilla.org signed by kpapadea from Mozilla Support

So why? You see I have asked questions before..... I have replied before...... It occurs to me that if Mozilla is using Gmail as their sender then perhaps this is a good way for Google to extract information about me.

Perhaps i am somewhat cynical and Mozilla is just trying to be nice...... I have used Firefox it seems like forever.......from Netscape navigator through all the iterations to the present apparent converging on the layout/format with those other browsers. Is this going to be another Thunderbird moment where decisions made about the formatting just happened to follow Gmail & Outlook....well I no longer use Thunderbird, so perhaps its time to say goodbye to Firefox.

Helium, Ungoogled Chrome, Kagi.....time to start looking and testing

Open 2

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for … (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman

      • @gmail.com (cencored by mod)
Locked Archived 1 299

How do I make the value of permissions.default.image persistent?

The article at https://support.mozilla.org/en-US/kb/remote-content-in-messages indicates that, when I have remote content blocked, I should be able to display remote cont… (read more)

The article at https://support.mozilla.org/en-US/kb/remote-content-in-messages indicates that, when I have remote content blocked, I should be able to display remote content in individual messages by selecting the "Show remote content in this message" option in the message's "notification bar". When I do that (before the config change mentioned below), nothing changes in the display of the message except that the notification bar is no longer displayed. Closing and re-opening the message has no effect.

I found a support forum entry saying that using the config editor to set the value of "permissions.default.image" to 1 would solve the problem. That works, but after I close and re-open Thunderbird, the value has changed, generally to 2 but sometimes 3. Having to reset the value each time I open Thunderbird is, to say the least, a nuisance.

How do I make the value of permissions.default.image persistent?

Thanks for your help.

Archived 9 170

WhenI try to collect mail from cogeco's pop3 server - I get a caution saying the certificate is invalid how do I get past this?

I try to connect to pop3.cogeco.ca to download my mail. I get a warning screen that says the security certificate is invalid because it points to another site. When I ch… (read more)

I try to connect to pop3.cogeco.ca to download my mail. I get a warning screen that says the security certificate is invalid because it points to another site. When I check into the details, it tells me that the certificate is issued to "pop.cogeco.ca" by GoDaddy.com

According to Cogeco support all my account and server connections are set correctly - and it's Thunderbird's problem>>>>

Archived 1 169

User Data Storage on Android

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still un… (read more)

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still unchanged. Also "Cache" is not cleared completely.

The "User Data" raises up to 1GB. It is only possible to clear it by completely wiping all data via "Clear Storage" but then everything is wiped, also all Firefox settings etc. "Clear Cache" obviously only wipes the Cache.

Archived 6 518

cant log into my website states not secure

I keep getting erra that my website ( www.bimaservics.org), is not secure. When in fact, it is "Secure Connection Failed" or site is risky 1. I have cleared search hi… (read more)

I keep getting erra that my website ( www.bimaservics.org), is not secure. When in fact, it is

"Secure Connection Failed" or site is risky

1. I have cleared search history and cache. I am able to access my webite through microsoft edge

Archived 1 20

Videos won't play

Hi, I saw the post and answer about starting Firefox in Safe Mode in order to get a video to play when it gives an error message about the privacy settings. This works bu… (read more)

Hi, I saw the post and answer about starting Firefox in Safe Mode in order to get a video to play when it gives an error message about the privacy settings.

This works but I would like to find a solution that doesn't require me to start in safe mode. I recently updated to the new version of Firefox that stops some cookie tracking and I suspect this is why the videos stopped working on a site I use often.

Is there something I can change in settings to allow videos to play on sites where it gives me a privacy/security error message?

Thank you!

Archived 2 130

cannot make connection to mail server, smtp fine. settings match reccommended and not getting password popup after removing old ones.

I have not been able to make a connection to the mail.comcast.net for a day now. I see the connecting bar at the bottom but get a failure that it failed to connect. I cl… (read more)

I have not been able to make a connection to the mail.comcast.net for a day now. I see the connecting bar at the bottom but get a failure that it failed to connect. I cleared the password manager. but no popup appears to enter my password in. So without authentication, it cannot get the email. I can't force the login popup to appear to enter the new password.

Server settings are fine, I am using POP3 which is remaining a valid choice. I use avast, current version (autoupdate) Thunderbird is current too. My firewall is WindowsDef, but Thunderbird is on allowed list. I have briefly turned off both Avast and still no connection. I', not sure if defender is blocking even if I selected it. Comcast of course denies anything as the web interface is fine ATM.

(this is not the router or modem as another laptop using thunderbird (probably older as it's my mother's) opens fine. I have done little else for the last day and have run out of things the check, help>! Thanks

Solved Archived 4 90

How can I enhance privacy and security while using Firefox on Android?

Hello everyone, I’ve been using Firefox for Android and I’m curious about the best ways to ensure my online privacy and security. I’ve heard about different settings and … (read more)

Hello everyone, I’ve been using Firefox for Android and I’m curious about the best ways to ensure my online privacy and security. I’ve heard about different settings and extensions, but I’m not sure which ones are most effective. Can anyone guide me on how to configure Firefox for maximum privacy and security? Also, are there any additional steps I should take to protect my data while browsing? Any recommendations or tips would be appreciated. Thank you!

Archived 1 150

running ff on netbook with 4GB of ram and using debian bookworm - firefox uses 4.2GB for itself even when using it slightly

outrageous, i moved from windows to debian for the purpose of exceling my ram capacity on this low spec netbook with 4GB 3.7GB usable with emmc chip and a celeron n4000 c… (read more)

outrageous, i moved from windows to debian for the purpose of exceling my ram capacity on this low spec netbook with 4GB 3.7GB usable with emmc chip and a celeron n4000 cpu turns out ff eats just like in windows.

I am not an expert just savy, remember the time when upgrading from 32MB to 64MB was a big leap? well where the hell did 4GB of ram became obsolete? so there's no windows conspiracy just exponential ram usage?

Is there a different version of FF i could use for this 4GB machine? non-upgradable I could always try vivaldi or look else where but i trust FF for base security. I am using ublock origin on the machine too and 1 custom theme but i doubt that fixes the root cause. Is all the internet in the 2020s this ram voracious beast?

upon loading a empty tab FF uses 500MB for itself forget about the 64MB system ram from the 90s is FF 2025 really so complex or is this a conspiracy? then i load startpage.com and it uses 200MB!! of ram just on that search form man.

Archived 2 100

Sicherheit bei Spendenüberweisung

Guten Tag, ich habe soeben eine einmalige Spende überwiesen. Wahrscheinlich hat die Überweisung per Kreditkare funktioniert. Dabei wunderte mich, dass ich, obwohl ich bei… (read more)

Guten Tag, ich habe soeben eine einmalige Spende überwiesen. Wahrscheinlich hat die Überweisung per Kreditkare funktioniert. Dabei wunderte mich, dass ich, obwohl ich bei meiner Bank die 2-Faktor-Authentifizierung aktiviert habe, meine Banking-Sicherheit-App keine Bestätigung verlangte. Bei andern Überweisungen auf diversen Webseiten funktionierte das stets. Unterstützt Thunderbird Mozilla die 2-Faktor-Identifizierung nicht? Das wäre schade. Und ich habe keine Gefühl dabei.

Mit freundlichem Gruß Michael Mintel

Archived 1 50