Showing questions tagged: Show all questions
  • Archived

high battery background usage

Hello, Long time user and lover. Never had any problems with your great browser. This past week, on my phone, Firefox has been flagged "high battery background usage" an… (read more)

Hello, Long time user and lover. Never had any problems with your great browser. This past week, on my phone, Firefox has been flagged "high battery background usage" and is continuously trying to put app to deep sleep. What has happened? How do I stop this? Any help or suggestions would greatly be appreciated Thanks Scott

Asked by moorescott65 1 year ago

Last reply by radiotrefoil 8 months ago

  • Archived

MAJOR FIREFOX MOBILE BUG

Browsing on firefox mobil gets very hot and laggy super quickly, brosing shouldn't be a heavy workload, but only in firefox my phone heats up and get lag super quickly un… (read more)

Browsing on firefox mobil gets very hot and laggy super quickly, brosing shouldn't be a heavy workload, but only in firefox my phone heats up and get lag super quickly until it became unbearable in terms of lag and temperature, after some searching I found out that this was a common issue and why didn't Mozilla fix this, it's a major known issue

Asked by KingOFStrike 123 1 year ago

Last reply by KingOFStrike 123 1 year ago

  • Archived

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 1 year ago

Last reply by Carlos 10 months ago

  • Archived

Firefox Mobile reloads tabs automatically

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back… (read more)

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back a few seconds later, it will automatically reload the tab I was on. Which is extremely annoying because, for example, I was on the Paypal page and was getting my login code from messages, then when I got back on the Paypal page it reloaded and I could not insert the code, but had to click on 'send code' again (and again and again). I saw this issue appear multiple times apparently already on reddit and co. But nowhere I could find an answer to it. Someone? I looked in the battery saver settings and in firefox settings etc, but I can't find anything that makes tabs reload automatically and it makes no sense that anything would clear the cache every time I minimize firefox, no?

Asked by dominik.mooser 1 year ago

Last reply by Carlos 10 months ago

  • Archived

android screen zoomed in (large text print) when I am on the web.

For the last few days when I am on the web using Firefox, my android screen is displaying large print - like it is zoomed in. There is no way to fix this. Assuming this i… (read more)

For the last few days when I am on the web using Firefox, my android screen is displaying large print - like it is zoomed in. There is no way to fix this. Assuming this is a result of your last fix/update. This needs to be addressed. This is not an issue with any other browser

Asked by joanneburgess 11 months ago

Last reply by chriswood1 11 months ago

  • Archived

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

absurd error messages

I will have to stop using Mozilla after many years - sad. But I am getting links blocked by stupid error messages about security when the sources are well known and prot… (read more)

I will have to stop using Mozilla after many years - sad. But I am getting links blocked by stupid error messages about security when the sources are well known and protected. Today it was the Journal of the American Medical Association. I have no time to deal with this nonsense.

Asked by modalities2013 11 months ago

Last reply by Paul 11 months ago

  • Archived

Firefox will not open in android

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of. I do not know if this is related but… (read more)

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of.

I do not know if this is related but this happened after I scanned a qr code and tried to open it.

I have un-installed and reinstalled the app and turned my phone off then on again after reinstalling but this did not help.

Pls can you help?

Asked by Serena 11 months ago

Last reply by iub fun 11 months ago

  • Archived

Unable to connect

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site. This has started recently, no matter what I … (read more)

I get "unable to connect" on links from a google search. I can manually type the url from the link, and it goes to the site.

This has started recently, no matter what I search for.

I deleted data, in settings, re connected my mozilla account, and it's still happening.

Asked by komputec 11 months ago

Last reply by komputec 11 months ago

  • Archived

Mozilla keeps crashing on iOS 17.6.1

All of a sudden my Firefox app is crashing. It will show the home screen fine but other than that, it crashes. It worked only an hour ago! I even deleted it and then redo… (read more)

All of a sudden my Firefox app is crashing. It will show the home screen fine but other than that, it crashes. It worked only an hour ago! I even deleted it and then redownloaded it via the App Store. It still crashes!

How can this be fixed? Or must I leave Firefox for good?

Asked by Anon1234987 11 months ago

Last reply by Anon1234987 11 months ago

  • Archived

Forced paragraphs on Firefox Nightly

Entering any text on Reddit or most forums using Firefox Nightly for Android forces indenting and carriage returns to be deleted. Even as I'm typing the text will jump ra… (read more)

Entering any text on Reddit or most forums using Firefox Nightly for Android forces indenting and carriage returns to be deleted. Even as I'm typing the text will jump randomly to condense into a single paragraph and add multiple spaces to indent the paragraph.

Samsung S24U, I saw the same behavior on my S22U as well, so it isn't a cache/cookies thing. I do not experience the issue with regular Firefox for Android.

134.0a1 (Build #2016056007), hg-108d038388ff+ GV: 134.0a1-20241113215256 AS: 134.20241109050310 2024-11-14T00:26:45.516647892

Asked by gawain27 12 months ago

Last reply by Paul 12 months ago

  • Archived

Firefox android Xiaomi redmi 9

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok… (read more)

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok what can be done Thank you

Asked by Dimon 12 months ago

Last reply by Dimon 12 months ago

  • Solved
  • Archived

streaming video won't open on Firefox but does on Chrome

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android) https… (read more)

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android)

https://www.cbsnews.com/video/110424-cbs-evening-news/

Asked by jenna 1 year ago

Answered by Paul 1 year ago

  • Archived

why does the app, keep coming up timed out

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, pl… (read more)

This thing is driving me nuts,I started watching a video and it would start over and over,then it's comes up your time is timed out,I need to finish this this weekend, please fix the problem.

Asked by daled4687 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox not allowing logins on Pixel 9

(copied from another post I made elsewhere, i'm desperate for solutions) Hi! I recently upgraded from my S22 Ultra that had zero problems with connectivity to a Pixel 9 … (read more)

(copied from another post I made elsewhere, i'm desperate for solutions)

Hi! I recently upgraded from my S22 Ultra that had zero problems with connectivity to a Pixel 9 and so far it's been great except for one issue - I can't log into some websites with Firefox

Giffgaff for example asks for human verification every time I load the site and when I try to log in it says there was a connection issue. This doesn't happen on Opera GX or Chrome, but I've compared the settings on Firefox on my S22 to my pixel and they're identical. The issue only happens on my pixel 9.

I've tried common fixes provided by Google searches but nothing has yet worked. I've also disabled all add-ons and reinstalled the app. I REALLY don't want to change browsers for this and hope that someone here has a fix!

App version: 132.0 Usual Add-ons: Ublock Origin, Dark Reader, Google Search Fixer

Asked by Ashley 1 year ago

Last reply by Paul 1 year ago

  • Archived

Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (read more)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 1 year ago

Last reply by Paul 1 year ago

  • Archived

Google very small on iPhone

For awhile now, when I search with Google on my iPhone, the results come back very small. This doesn’t happen on my iPad or with the Google app. I have searched but only … (read more)

For awhile now, when I search with Google on my iPhone, the results come back very small. This doesn’t happen on my iPad or with the Google app. I have searched but only see solutions like increase the font size or similar solutions. Is there a solution for why this is happening?

Asked by ewarshaw 1 year ago

Last reply by ewarshaw 1 year ago