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  • Archived

I am having a constantly manipulation with Google. It loves getting into my iPhone and Roku

I am having an every day problem Google getting into my iPhone and causing me problems. I have had to go to Apple store and reset my iPhone. Nothing has changed I am sti… (read more)

I am having an every day problem Google getting into my iPhone and causing me problems.

I have had to go to Apple store and reset my iPhone. Nothing has changed I am still having too issues.

Asked by Yolanda 11 months ago

Last reply by Yolanda 11 months ago

  • Archived

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 11 months ago

Last reply by share666 6 months ago

  • Archived

"Capture more" scrolling screenshot not working on Firefox Android?

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" bu… (read more)

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" button. I noticed that when screenshotting a webpage in Firefox Android, I don't have the option to do this. When screenshotting the same webpage in a Chromium browser, I do. (See screenshots: 1st is Firefox, 2nd is Chrome)

Is this a bug, or a known FF limitation? Is it on the devs' roadmap?

Asked by fiffox 10 months ago

Last reply by Z 7 months ago

  • Archived

Subtitles and rewind/fast-forward not following Picture-in-Picture mode for Disney+

I've been having an issue with picture-in-picture (PiP) mode where the subtitles and rewind/fast-forward buttons (rr/ff) won't follow the video into the small player for … (read more)

I've been having an issue with picture-in-picture (PiP) mode where the subtitles and rewind/fast-forward buttons (rr/ff) won't follow the video into the small player for Disney+ specifically. I have no issues with YouTube or any other site. The subtitles and rr/ff just stay with the original video player on the site while the video is in PiP mode. I can see the subtitle button on the PiP player, but it is grayed out and I can't click it. I've updated both Firefox and my computer (Windows 11) and reinstalled Firefox, cleared cookies and cache, and still no dice. Any advice? Thanks!

(In the screenshot, the PiP player isn't showing video, but I think that's just because of Disney's anti-piracy software - I can see the video in the PiP player on my screen.)

Asked by amyemonsen 11 months ago

Last reply by TyDraniu 7 months ago

  • Archived

Firefox hangs when merchant page transfers to Paypal

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, wha… (read more)

Paypal hangs when transferred from vendor site to complete purchase. Relaunching Firefox in troubleshooting mode resolves issue. Also works with Safari. What's wrong, what needs to be changed?

Asked by jon857 11 months ago

Last reply by wwwoolf 8 months ago

  • Archived

Website UI that should be at bottom of screen is floating an inch or so above

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. S… (read more)

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. So I was part of the website on top, the a floating info bar, then a tiny amount of website at the bottom. I have included an image to show what I mean, but some websites have even bigger bars that cover more of the screen. When I scroll up and down the website this floating bar remains at the same location on the screen, just about an inch up from the bottom.

Is there a way to fix this?

Asked by thejke 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Wikipedia displays a strange mix of fonts when rendering Thai article.

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the brow… (read more)

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the browser (and my operating system). Ticking "Allow pages to choose their own fonts, instead of your selections above" does not fix it either. But it renders fonts correctly in English version of the same article. (See the attached images).

Any ways to fix this?

Thanks in advance.

Asked by jangsoodlor 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Firefox not accessing Windows Hosts file

I asked this a year ago and never saw a solution (other than 'gee, it should work yet'.) I use the local Windows Hosts file to give my router a quick reference name to g… (read more)

I asked this a year ago and never saw a solution (other than 'gee, it should work yet'.) I use the local Windows Hosts file to give my router a quick reference name to get into it. That too has worked for years but began to fail last year. Inconvenient. The best I could track this down, it has something to do with forced DNS lookups and skipping the old Hosts file. If so, any work around to get my system simplicity back? Attached is what I see on each attempt.

I tried various settings for DOH and nothing works. I can reference the Hosts file in a Windows Cmd Prompt and it resolves just fine. Something is screwy in Firefox for some time now and I'd like to know what.

Asked by KC 10 months ago

Last reply by KC 10 months ago

  • Archived

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (read more)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 10 months ago

Last reply by T3cH 10 months ago

  • Solved
  • Archived

unauthorized background data usage when denied

Version 133 Android pie. Unauthorized background data usage even when set to denied. System is set to deny background data usage, no exception yet firefox using data. Hat… (read more)

Version 133 Android pie. Unauthorized background data usage even when set to denied. System is set to deny background data usage, no exception yet firefox using data. Hate to put firefox on firewall's deny list. Is the future of firefox releases.

Long time firefox user and supporter

Asked by Galen Thurber 11 months ago

Answered by Galen Thurber 11 months ago

  • Archived

Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (read more)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 11 months ago

Last reply by jonzn4SUSE 11 months ago

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  • Archived

Does google map still work for you in version 133 ? If not how did you fix it ?

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable versio… (read more)

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable version 133) . It has been like this for sometime i thought I'd just wait for it to fix itself but that's obviously not happening . Infinite loading or location not detected error . Have tried running with all protections and extension off . Do any of you have this issue ? Is there a way to fix it ? is the issue already acknowledged and worked on ?

Asked by SuMo Bot 11 months ago

Last reply by SuMo Bot 11 months ago

  • Archived

Firefox restart

Running Firefox 133.0 on Ubuntu 20.04 desktop Periodically, Firefox will freeze and send the message "Firefox must be restarted to continue". After restarting, Firefox t… (read more)

Running Firefox 133.0 on Ubuntu 20.04 desktop

Periodically, Firefox will freeze and send the message "Firefox must be restarted to continue". After restarting, Firefox takes a long time to recover. This morning, it took nearly 5 minutes to recover.

Asked by Wayne Knight 11 months ago

Last reply by jonzn4SUSE 11 months ago