Showing questions for topic:

how to update my Fire Fox and stop errors and slow downs

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message tel… (read more)

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message telling me that the internet is telling me that the site is not working or slowing down my internet and i should close my internet.

Open 1 110

How can I restart my VPN service if it is not running in the background? I have a Mac.

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if… (read more)

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if it isn't running? I have a Mac.

Open 1 110

Copy text (Ctrl-C or context menu) not working

This is actually the same in Firefox, and both only since today, working fine before: Typing Ctrl-C does nothing, Ctrl-X deletes whatever is selected, but it does not end… (read more)

This is actually the same in Firefox, and both only since today, working fine before:

Typing Ctrl-C does nothing, Ctrl-X deletes whatever is selected, but it does not end up in the clipboard. In fact, if the clipboard contains something, it will be removed (Win-V still shows it, but it can no longer be pasted). When copying from somewhere else, pasting with Ctrl-V works.

AFAICT, no issues with any other programs.

Latest versions of FF (151.0.2) and Thunderbird (151.0.1), on Windows 10.

What could be wrong?

Thanks, Ralf

Open 3 1 100

excess usage through firefox on Google Pixel 8

My mobile phone contract has run out of its monthly data allowance. It appears from the usage page on the Pixel that on one day 5.6 GB were used through the Firefox app,… (read more)

My mobile phone contract has run out of its monthly data allowance. It appears from the usage page on the Pixel that on one day 5.6 GB were used through the Firefox app, orders of magnitude more than my normal usage.

1. How can I find out which ?tab used the data stream? 2, How can I prevent a re-occurance?

Thank you

Open 4 81

macOS System Print Dialog bypasses "Open in Preview" and "Save as PDF" in Thunderbird v152 (macOS Tahoe / Apple M4)

Hello, I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152. Environment … (read more)

Hello,

I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152.

Environment

   * OS: macOS Tahoe 15.5.1 (26.5.1)
   * Hardware: Apple M4 (Silicon)
   * Thunderbird Version: 152 (Issue present) / 151 (Works perfectly)

Description of the problem: When I use the native macOS system print dialog within Thunderbird and select either "Open in Preview", Instead of opening the Preview app Thunderbird bypasses the command and immediately sends the document directly to the default physical printer. The same happens with "Save as PDF", the file-saving dialog is first presented, but after entering the filename the document is also sends to the default physical printer rather than being saved.

Steps to reproduce:

  * Open an email in Thunderbird v152.
  * Select Print...
  * in the Print Dialog window, select "Print using the system dialog" 
  * The system print dialog is opened
  * Click the PDF dropdown and select "Open in Preview" or "Save as PDF".
  Result: The document is instantly printed on the physical printer instead of performing the macOS system action.

Steps taken:

  * Tested with Thunderbird v151: The macOS system print dialog works perfectly as intended.
  * Upgraded to v152: The issue appears immediately and consistently.
  * All other applications (Safari, Chrome, Microsoft products, Apple Mail) work correctly 

This seems to be a serious regression in how Thunderbird v152 handles native macOS print system events and dialog actions on Apple Silicon / macOS Tahoe.

Any help or a fix for this would be greatly appreciated.

Best regards, Michel

Open 3 80

When I try to get any web pages including mozilla.org I get a message Firefox iOS

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of … (read more)

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This happens even when I try to get to Mozilla.org!!

Open 1 80

My PAID subscription VPN has just stopped. This has happened before and I am getting VERY unhappy.

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefo… (read more)

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefox as my browser and Duck duck go as my search engine.

Open 1 71

what do you do if the day of the week and date in the Thunderbird calendar are off by 1 day?

The Thunderbird calendar, displayed by the week, Saturday June 27-Friday July 3, 2026 in my computer says today is Monday, Jun 28, whereas it is really Jun 29. Each day … (read more)

The Thunderbird calendar, displayed by the week, Saturday June 27-Friday July 3, 2026 in my computer says today is Monday, Jun 28, whereas it is really Jun 29. Each day in the calendar is off by 1 day. e.g. tomorrow it says Tuesday Jun 29, etc. If I change the view to Multiweek, the dates and days of the week line up as 2 June 29s for Monday and Tuesday!. Wednesday becomes June 30 and Thursday skips July 1 and is July 2! What to do to correct all of these problems? Thanks, [edited email from public]

Open 1 70

Authentication error in VPN app on Android

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can… (read more)

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can I do to have VPN on my phone as well?

Thanks!

Open 1 70

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx,… (read more)

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx, Al email [edited from public] @ec.rr.com

Open 10 70

dont sing server

Hello Mozilla VPN Support, I recently purchased Mozilla VPN and installed it on my system using the Flatpak version. My operating system is **Linux Mint 22.2**. The probl… (read more)

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

Open 2 70

My browser intermittently denies me access to my bookmarks. The message suggests that it may be interference from a security program. Does anyone know how to fix this problem?

Here's the message I get 'intermittently when I open Firefox, which is my default browser: Fix "The bookmarks and history system will not be functional" error message The… (read more)

Here's the message I get 'intermittently when I open Firefox, which is my default browser:

Fix "The bookmarks and history system will not be functional" error message

The "fix it" page doesn't suggest any possible security program obstacles. Can you help me find the culprit?

Open 1 61

the sports widget

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people… (read more)

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people could choose a sports they want to follow (tennis, soccer, formula-1, etc.) and the widgets will show the updates of the following sport. what will be after the world cup ends?

Open 1 60

How can I synch my address book on my laptop with a Moto G 2025 phone?

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks… (read more)

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks!!

Open 1 60