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New Tabs linked to Home Button

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have doze… (read more)

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have dozens of tabs open. Can anybody help me out here?

Locked Archived 4 330

Problem loading page

I am trying to load a page I load everyday and am receiving the following error message: Secure Connection Failed An error occurred during a connection to app.seg-social.… (read more)

I am trying to load a page I load everyday and am receiving the following error message:

Secure Connection Failed

An error occurred during a connection to app.seg-social.pt. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Can someone help me please. Thank you.

Archived 1 210

Using Norton Safe Search with FireFox

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating t… (read more)

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -

Archived 2 230

Mozilla VPN installed in MY computer : will it affect the other devices connected to the same box?

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no… (read more)

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no comment !). If I do this, will it affect in one way or another the connection of the other persons (in which case they will kill me..... ;-) or not. Many thanks in advance Emmanuel France

Open 1 90

Where is this magic customise window? (To get a homepage icon on rubbish W11)

I have to keep exiting firefox each time to go to new site, may be better to just use MS edge? Many ask this, why not just put it on as default? W8.1 far better than thi… (read more)

I have to keep exiting firefox each time to go to new site, may be better to just use MS edge? Many ask this, why not just put it on as default? W8.1 far better than this new W11.

Archived 1 180

iCloud Notes shows only black squares instead of open circles

I see this as a performance problem, and one that I'd hoped would be solved by now, since others brought it up in an Apple Forum. When using iCloud Notes, the list always… (read more)

I see this as a performance problem, and one that I'd hoped would be solved by now, since others brought it up in an Apple Forum.

When using iCloud Notes, the list always used to have empty circles/radio buttons to click on when done. They have all become black squares instead. Apparently this happened, according to a poster, with version 131.0. If so, it is still a problem with version 132.0.2, which I currently have.

Please see https://discussions.apple.com/thread/255794426?sortBy=rank where this appears in the Apple Forum.

My attached image is a portion of my today's list

Archived 2 160

Really, really high use of hardware (memory and cpu)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows … (read more)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows 11 24 H2

Archived 4 90

Why does my Mozilla browser get crashed whenever I try to open a website?

It’s really frustrating because I can’t browse or do anything online. I’m not sure if it’s a problem with the browser itself, my internet connection, or something else. D… (read more)

It’s really frustrating because I can’t browse or do anything online. I’m not sure if it’s a problem with the browser itself, my internet connection, or something else. Does it have to do with the number of tabs I have open or any extensions I’ve added? I want to know how to fix this issue so I can use Firefox without it crashing all the time. Any tips on what I can check or do to make it more stable would be really helpful.

Archived 1 30

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully … (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Archived 3 190

i am unable to open tradingview.com

hello, i am unable to open tradingview.com website in the browser. i have also installed desktop app but when i open the app it asks for authentication. i cannot find any… (read more)

hello, i am unable to open tradingview.com website in the browser. i have also installed desktop app but when i open the app it asks for authentication. i cannot find any solution on the internet even in the you tube. I am very thankful to you if you kindly provide any link or guide to solve the problem. thanks imtiaz

Archived 3 20

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2 I cannot use Fir… (read more)

Firefox will not load. I receive this message: Error: Platform version ‘130.0’ is not compatible with minVersion > = 129.0.2 maxVersion < = 129.0.2

I cannot use Firefox due to this error message. What do I do now?

Archived 1 220

Firefox 130.0.1 crashes on every site

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in m… (read more)

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Archived 1 80

Display goes wrong on external display

When using an external display, only Thunderbird may appear larger. (See attached image.) This phenomenon does not appear on all displays, but only when using a Philips m… (read more)

When using an external display, only Thunderbird may appear larger. (See attached image.)

This phenomenon does not appear on all displays, but only when using a Philips monitor.

Since this problem appears only in Thunderbird, it cannot be solved by changing the resolution of the PC.

Also, even if it is Philips, the display may still be correct. Rebooting does not solve the problem. The same phenomenon occurs with mirroring.

Please let me know if you know of any solution to this problem, as I will describe my operating environment below.


Thunderbird 128.6.1esr (64ビット)

--PC MacBook Pro (12-inch, M1, 2020) macOS Big Sur 11.3

--Display PHILIPS 271E1

--How to connect to the external display

MacBookPro

- Anker PowerExpand 6-in-1 USB-C PD (Hub)
- HDMI cable
- Philips 17inch display
Archived 2 110

Entry point not found messaage -- what does it mean? I cannot open firefox because of that window.

A couple of days ago, my work laptop popped up a message that said: (from firefox) couldn't load XPCOM (OK) Today, same work computer, another message popped up from fire… (read more)

A couple of days ago, my work laptop popped up a message that said: (from firefox) couldn't load XPCOM (OK)

Today, same work computer, another message popped up from firefox: Entry point not found. The procedure entry point ?WindowsOleAut32initialization@mozilla@@YA_NXZ could not be located in the dynamic link library C:\Users\Berlye\AppData\Local\Mozilla Firefox\xul.d

I have absolutely no idea what this means except that FireFox will not open. I am a very senior citizen and totally electronically challenged, so I need help in a-b-c fashion as to what this means and why I can't open Firefox on my work laptop.

Thank you.

Archived 1 20

Downloading an image

I subscribe to Shutterstock, but though the image selection is excellent, I'm having problems finding the option to save or save as, so I can't successfully download them… (read more)

I subscribe to Shutterstock, but though the image selection is excellent, I'm having problems finding the option to save or save as, so I can't successfully download them and insert them in the text of my post. What's the fix for this?

Archived 1 30

Latest update and GMAIL

Ever since the last update my gmail accounts will not show the body of the email for any emails received after the update. The older emails all show up perfectly, just t… (read more)

Ever since the last update my gmail accounts will not show the body of the email for any emails received after the update. The older emails all show up perfectly, just the ones received since the update. All I see id ...

--_004_4133C5966CB00E4C9F0ACB7748C0A99906A6B185TDPSERVERtdploc_--

That's it.

All my other non gmail accounts are working perfectly.

Thanks Barb Hill

Archived 1 90

High CPU Use

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that a… (read more)

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that access the internet. Does anyone have an answer on how to prevent this from happening?

MacBook Pro M4 with MacOS Sequoia 15.3.1

Archived 1 160