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A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I am usually working in PAGES. jhelp if you can. Thank you.

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to print pages 2-16, the preview indicating page 4 is actually page 5.

So, if I want to print with a very custom range, such as 2-4, 6-10, 12-14, 16, it will be very confusing and will take longer to adjust.

And I also print custom ranges like this very often for daily tasks. I’m not sure if this is a bug or just a minor adjustment needed in Firefox’s coding. Thank you in advance for your help.

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

Every time I open a file that is downloaded the box showing info on the highlight tool comes up and then I have to hover over it and hit escape............I do not want it to open at all so how do I stop it..............

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing the settings to "open in firefox". I would like to continue to use the save setting without having to constantly change this back and forth. When I click to open the file, all it does it grey out.

See the attached image. This showed up when viewing PDFs. The highlighter demo can not be removed or turned off. I uninstalled Firefox, reinstalled, still there. Uninstalled Acrobat, the demo is still there.

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save the document, it is saved as a black (unreadable) document. I have had to switch to using another browser in order to be able to download/save a readable pdf document. How can I fix this issue?

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the lower right side of the screen appears blocking half the page and preventing me from downloading or printing it. The pop-up depicts a cartoon-letter with a highlighter pen traversing its cartoon-text, below which is an enthusiastic missive stating (and I quote): "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." Because of this infernal nuisance, I cannot print or download web pages. This has been going on for WEEKS! (That pop-up is USEFUL?! Who thinx up this stuff??!!) Apparently you're having trouble fixing this problem ... I understand--I'll just use Edge or Chrome from now on. Sorry if I woke you.

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.