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Hello. i have latest beta 156.b3 64bit, after updating to beta 3 my tb offer retry passwords to many google acccounts and opening FireFox for again login in to each account. I have turned off checking mails on the start up for them and turn off checking mails, but again and again opening firefox for signing in. i closing firefox but TB not continue checking mail from another mailboxes, they stopped and seems like waiting for signing. i try to manually click for each mailbox "get message", but this no work, could you help me turn off login through firefox?

My school email's storage and emails will expire end of today (June 30th, 11:59 PM EST). I accidentally thought the account would just be frozen at that time, but realized they would be deleting the account all together for universities alumni.

When I downloaded Thunderbird to transfer my emails, I'm logging in, but I'm getting prompted to log in to Microsoft rather than Gmail for some reason. The email should be Google Workspace. I'd love to know what's going on as I'm not sure and my school's IT support said it's a problem with Thunderbird as it should be gmail for me.

Anyone know of any fixes or suggestions?

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.com and is only used to collect messages that come from my author website. Yesterday, I got a message from someone who tried but couldn't put a book up at Amazon and asked if there was something I could do about it. My trying to send her a message via the PatriciaRosemoor account is what started requests for my Primary Password. One a minute after I cancelled the last one. I tried the two passwords I knew I had, but neither worked. I got a request for a new password so I did that and it didn't work either. I kept going back to it all day yesterday uselessly. I found directions of what to do online, but it didn't match up with my Settings information. Please, if you can tell me how to fix this, I would be grateful. Or, if I can keep the thousands of emails I probably have, I could try deleting the account and recreating the account. The problem would be how to bring all my saved emails back. Thank you for your help. Patricia

Hi,

I am unable to get Thunderbird to work after my microsoft password was updated. I get the popup & enter my email & new password, but I never get the second popup to accept permissions. It just doesn’t go any further. I can see Failed login attempts for TB on the microsoft side. I am not too tech savvy, so I’m doing my best to troubleshoot!

This is Thunderbird 78.14.0 on mac 10.11, YES, that is old, it is a legacy mac! It was successfully setup with OAuth2 over 3 years ago & worked fine until the password update. I was able to add TB to an old 10.15 mac & it got the permissions popup & the account was added fine (but it is also using TB 150.0.2). Oddly, there was no 2FA prompts given, it just connected with my password only??

I had a number of devices that needed passwords updated, so I’m wondering if there was a conflict when trying to do this one? Do I need to delete certain files? I found where to delete the stored passwords & did that, but it’s not moving past that point to even store new ones & connect. I can’t grant permissions?

Also, I notice the successful TB login activity shows my IP address, whereas the unsuccessful one shows Browser Mozilla Firefox. I’m not sure if that helps with troubleshooting or not!

Thank you for your time!

I am trying to add one of my Google email accounts to Thunderbird. It brings up the "Sign in with Google" window, which is normal. But instead of "Sign in to continue to Google...", it says "Sign in to continue to Mozilla Thunderbird Email". Which then generates an error: "Error 400. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." I've not ever experienced this issue before; adding a Google account has always been super easy and straightforward.

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Thunderbird 148+ on Windows 11 repeatedly prompts for the password when synchronizing an Exchange account (professional) configured with the native Exchange support (no add-on installed).

The account only offers “NTLM” or “Normal password” authentication methods. OAuth2 is not available in the account settings.

During synchronization, Thunderbird asks for the password separately for many folders. However, clicking “Retry” usually works immediately without changing the password, and manually re-entering the same password also works.

The issue then reappears for the next folder, causing continuous authentication prompts (I have many folders...).

Actions already tested:

• deleting saved passwords and tokens,
• deleting/renaming key4.db and logins.json,
• restarting Thunderbird,
• recreating the account.

The problem persists.

This looks like an authentication/session handling issue rather than an actual invalid password.

As so many have experienced, but I have yet to find the actual solution, I will bring up the issue.

I recently purchased a new computer. Installed Thunderbird, created all the mail accounts I have and... no problems. All the accounts, once created, populated with emails. For 3-4 days, there were no issues.

Important to note: I let TB use all the default settings. And once everything was up and running >>>>I did not change anything<<<<<.

Then a few days later, I started getting the following messages for two accounts that had migrated from q.com to myctl.net. Entering the 100% proven-correct password results in the know endless-loop of entering the password and the same pop-up error message. The PW is 100% correct as I can go to Centurylinks' website and login using that same, exact password and read my emails.

I've spent enough time trying all the suggestions here, reddit, facebook etc so I'd thought I'd see if anyone has actually found a solution.

I have Thunderbird on my Win 11 Pro Laptop and on my Samsung Android phone. My primary email account works fine on both devices. My secondary account with the domain name otakorp.org works fine on the Android Thunderbird app, but when I try to set it up on the Windows version it sees that it's a gmail server and sets both incoming and outgoing servers to Oauth2 authentication, but generates an unspecific error (see included image). Any suggestions?

I recently set up Thunderbird on my android phone and managed to finally connect my iCloud email to both mobile and desktop (didn't realize i needed two different passwords for each).

After a few weeks of it working fine, I'm now being notified of some authentication issue for mobile. Does this mean I have to re-do the app specific password again? Will this be a consistent thing I would have to do for my iCloud? Don't need to do this for any other email I have set up through the mobile app.

Anyone know of a solution for this? I'd hate to continuously need to revoke and create a new password for just this email address.

After many years of using Thunderbird I am now considering ditching it. I am continually getting the Authorisation Failure message when trying to open Thunderbird. Why does this keep happening? It does not happen on my Android devices, just on Windows 11. I have tried deleting all three gmail accounts and re entering them. All is fine until I close down Thunderbird and then open it again. I run Norton 360 and have tried taking off Norton email security, but that didn't work. Any ideas, please?

I downloaded Thunderbird on my new Windows 11 laptop and began setup by entering my full name and email address ([redacted]@utexas.edu, operated by Gmail). The next screen asks for my "email account password." I entered my Google password that allows me to access my email at Gmail (https://mail.google.com/mail/u/0/#inbox). But "Authentication failed," and I am stuck! I cannot finish installing Thunderbird. I have used Thunderbird for many years on my prior laptop (Windows 10).

Hello,

After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new computer, using "An alternative method for manual transfer between Windows 10 and Windows 11 computers." What explains the response in the attached image, "Something went wrong," and how can I fix it? Happens when I click "Next", the first step to log it.

I have a related problem with other accounts set up in the profile. This one is using Oauth2. I tried switching to password, and hand a similar problem. I tested the connection to the server in Settings for the account and it was successful. Same for the others. They all authenticate successfully on my old computer.

Thanks...

3 дня назад перестали приходить письма - вышла ошибка авторизации. Пароль точно верный (через браузер все работает) и работает Thunderbird на другом ПК. Снес мозиллу, касперского, пробую заново создать почту, не дает, смотрите скриншот 1. Потов выдает ошибку смотрите скриншот 2. Вообще не могу понять что не так! На другом ПК все работает. переносил профиль с другого ПК на свой все тоже самое - ошибка авторизации. Куки разрешены, в исключения gmail.com добавил в Thunderbird Куда копать, что искать?

after the last Thunderbird update a username/password request pops up: "Authentication Required" cloud80.hostgator There is no Hostgator account so the only option is "cancel" only then will Thunderbird download emails. how to remove this https//cloud80.hostgator request?

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so I followed the procedure for "forgot password". This included a new p/w, and I also got a Mozilla PIN (for future Microsoft Password Manager use), and got a Mozilla Account Recovery Key, again for future use. But I can't log into my Thunderbird account. I get the message "Authentication Error" (Wrong p/w, email, etc.) Changing IMAP / POP settings didn't help, though I did go with the recommended IMAP setting.

Any suggestions?

Allan

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I can sign on to AOL just fine using Chrome and going to the AOL web site, but TBird will not sign me in. Please help.