Showing questions for topic:

In version 154 no start pages are displayed that were set via registry entries

Hi, In the latest firefox update 154, no start pages are displayed that were distributed with a registry key via group policy. It only works again if you change this sett… (read more)

Hi,

In the latest firefox update 154, no start pages are displayed that were distributed with a registry key via group policy. It only works again if you change this setting manually in the Firefox settings.

In Version 153 it´s fine.

Jan

Open 7 133

I'm an 61 year old man , and I don't like the thunderbird system, I will lke to continue with only Firefox.

I.m an 81 year old man , and It is very difficult for me to use the computer, and now you make it more difficult for me with this new addition of Thunderbird that makes … (read more)

I.m an 81 year old man , and It is very difficult for me to use the computer, and now you make it more difficult for me with this new addition of Thunderbird that makes it more complicated for me,My question is: can I continue using Firefox with out Thunderbird ( that I don't like it ) ?

Open 5 20

WhatsApp Web says that I need Firefox 115 or higher, even though I am using Firefox.

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another… (read more)

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another browser. I want to use WhatsApp Web with Firefox. Please help me fix this issue.

Open 5 30

Both Mozilla products, Thunderbird and Firefox, spontaneously disappeared from my computer.

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restor… (read more)

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Open 5 111

Having trouble removing Thunderbird (desktop) need product code

Trying to remove Thunderbird. Windows add or remove programs isn't working. I'm trying Program Install and Uninstall Troubleshooter, which needs Thunderbird's product cod… (read more)

Trying to remove Thunderbird. Windows add or remove programs isn't working. I'm trying Program Install and Uninstall Troubleshooter, which needs Thunderbird's product code.

I can't find it on the site. Can someone give me a hand?

Open 4 80

I bought Mozilla vpn and it won't install, keeps telling me, needs elevated?

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation. Seems I wasted my money if I can't install it Barry Drinkwater [redacted … (read more)

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation.

Seems I wasted my money if I can't install it

Barry Drinkwater [redacted phone# from community support forum]

Open 3 90

I entered Thunderbird to a new computer and there are a lot less emails than are on my old computer.

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you… (read more)

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

Open 3 60

How to switch from rapid release channel to ESR channel, Win10 Pro ESU

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU. I want to switch to the ESR channel. How do I do that? Is there anything I should be aware of … (read more)

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU.

I want to switch to the ESR channel.

How do I do that?

Is there anything I should be aware of to avoid problems?

Thanks!

Open 3 120

Want to change from Windows 10 Desktop using Outlook to Thunderbird on new Laptop PC and want Outlook emails/contacts moved to TB

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new l… (read more)

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

Open 3 91

Can no longer access my Billpay due to message saying Outdated browser

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox say… (read more)

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox says Firefox is up to date on the drop down box for Firefox. Up until tonight I had the ability to select option of "Continue with outdated browser" but did not have that option today. Should I contact Billpay as well as you?

Open 3 41

Uninstalling Thunderbird without losing emails

Hi all, I installed Thunderbird a few months ago to transfer emails from an email account that is about to be shut down to my Google email account. I now want to unins… (read more)

Hi all,


I installed Thunderbird a few months ago to transfer emails from an email account that is about to be shut down to my Google email account.

I now want to uninstall Thunderbird (and delete all its files from my computer, including emails) but am worried my Google emails will also get deleted (e.g., due to syncing?) in this process.

I would have loved to keep Thunderbird installed but, due to my personal laptop being unavailable when this email transfer began a few months ago, I had to install Thunderbird on my work laptop instead, and I do not want Thunderbird to stay on my work laptop anymore (my employer allows employees to install any software but I will feel better if I just delete Thunderbird from the work laptop at this point).

Please advise, thanks.

Open 3 30

i want to know how to schedule firefox updates when i want them to happen?

updates are happening at random times even when I am on line in the middle of important things. i want to schedule updates for 12 am midnight for any updates that may ar… (read more)

updates are happening at random times even when I am on line in the middle of important things. i want to schedule updates for 12 am midnight for any updates that may arise. please email me a detailed message on how to accomplish this as i am not a computer whiz kid. thank you for your time and expertise

Open 3 20