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Hi,

I seem to be having a really odd issue where each time I restart Firefox, recent addons I've installed will not function or appear in the Add-On drop down menu (despite being meant to appear in such), despite being enabled and still being shown as such when I check settings. They only become visible and functional when I disable and re-enable them.

I've just discovered the same thing seems to happen in reverse too. I recently disabled ClearURLs due to a bug it was causing in Google Drive, yet it appeared in my Add-On drop down menu after restarting. Checking settings showed it to still be 'disabled'.

Things I've tried:

• Restarting both Firefox and PC.
• Uninstalling and reinstalling the effected Add-ons
• Deleting my extension*, compatability.ini and prefs.js files - erasing all my add-on settings yet still not helping. This is the main thing I've suggested on forums like this with similar questions, but has not helped.

It seems to only be effecting the most recent set of add-ons I installed over the last week, as if Firefox keeps trying to work with the Add-on settings I had at a previous date. I've seemingly had some cases where the extensions disable or are uninstalled entirely but I'm not sure this is related, as I think it only happened once.

I suspect it's not to do with the new extensions themselves, given it's effecting all the most recent ones, but I'll list the ones I've seen it effecting here regardless:

ClearURLS (not recently installed, but as mentioned showing similar reverse effects) Undo Close Tab YouTube NonStop Privacy Badger History AutoDelete Don't Accept Image/Webp Decentraleyes Xkit Rewritten Disconnect AI Grammar Checker & Paraphraser - LanguageTool &udm=14

As you can see I recently installed quite a few anti-tracker type extensions which probably overlap in function, mainly just to test them out, so it could be connected to them I guess... but seems unlikely.

Thanks, Matt

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

1) Firstly, I posted earlier because I needed to add a second app-specific password to my account. What I discovered was that my Account Settings tab had disappeared. I got a response from someone that I had to change my email password, and it would reappear. IT DIDN'T. So I've changed my password and I still have no access to my Account Settings! What do I do? I really don't understand why, if I could log in with my old password, what the point is to change the password to correct the Account Settings problem. I need HELP!

2) I need HELP getting either Thunderbird (my normal email client) connected or change to a new email client that will actually work. The problem is that Thunderbird for some reason can't connect even with an app-specific password! I have been struggling with this for more than two days and there is NO HELP from GMX that solves the problem. And it's not just GMX, there's no help from Thunderbird. My sole source of help has been to post queries on the internet and follow what AI tells me which has been only part right. At least it's something. But now I can't even change my account settings!!!!

Can somebody PLEASE help me? [edited email from community support forum]

I've upgraded from XP to Windows 7 on the same PC. I was running TB under XP and have now downloaded Thunderbird into Windows 7. I want to access the folders and Address Book I was using on XP. All my files have been retained on the Hard drive.

The latest update installed automatically and has re-ordered all of my folders and sub-folders. The "Manually sort folders" addon no longer works. Evidently most other addons no longer work either. Please advise how I can re-order mail folders and sub-folders. Please also advise what this update was intended to do as I can see no benefit.

I'm migrating TB from a win7 computer to win10. I'v followed the steps faithfully, but after copy my profile folder, putting it on the new PC, and starting TB, TB asks me to set up a new account. Shouldn't it pick up where it left off on my old PC? Or do I have to use the same info on the old PC? Reconstruct my existing account?

thanks!

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the installation. Thank you.

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

Hi,

In the latest firefox update 154, no start pages are displayed that were distributed with a registry key via group policy. It only works again if you change this setting manually in the Firefox settings.

In Version 153 it´s fine.

Jan

Today is the first day using your latest update of Thunderbird (128.2.3esr (64-bit)) and I have been experiencing problems. In certain conditions when I am either editing a new email or receiving email, an email in my Drafts folder is Sent without my clicking SEND. No record of the sending exists in the SENT folder but the intended recipient has received it. In a second problem, the Correspondent in a mailbox has been edited to that ALL the email in the mailbox shows that Correspondent being the sender. I claim you have bugs in this release.

Following re-installation of Windows 10 and reinstalling Thunderbird I find that my extensive address book is gone both on my desktop computer and laptop. How can I get it back?

TBird 60.3.1 (32-bit)

I really preferred the old, coloured icons. With the latest black and white set of icons, I find it very hard to distinguish one from the other. Is there a way to restore the previous set of icons?

Why would your developers possibly think that black and white is better than colour? I don't get it. We've spent decades perfecting and improving computing and software, and suddenly everybody thinks we should throw it all into the bin and have bland looking interfaces.

And if you are going to suggest a Theme, don't bother - I spent about half an hour, and couldn't find one that altered the icons.

I'm an IT support professional and in our environment we are still running few servers (for multiple reasons) with OS version Microsoft Windows Server 2012 R2 Standard and Microsoft Windows Server 2012 R2 Datacenter and they have currently Mozilla Firefox ESR (x64 en-US) 115.15.0 installed. I couldn't find any clear answer, hence I've created this ticket - is Mozilla Firefox ESR 115.16.0 supported on this OS ? - usually you are not referring to Microsoft Windows Server in you release notes info - f.ex. https://www.mozilla.org/en-US/firefox/115.16.1/system-requirements/ so I need clear answer. Also I cannot download Mozilla Firefox 115.16.1 from https://www.mozilla.org/en-US/firefox/115.16.1/releasenotes/ - if I click download it always downloads Mozilla Firefox 128 instead. So please let me know if there is any Mozilla supported version for Microsoft Windows Server 2012. Best Regards, Milosz Wrzalek

Direct after the update to 132.0 (linux,64-bit) thunderbird stopped downloading the body of my emails, only the message headers are downloaded. This appears on all accounts, (POP and IMAP). Another email client workes and everything there is fine so i am shure there is no failure at serverside. I tried also to delete all files on all servers (bad message problem) and reorganize "global-messages-db.sqlite". but all this does not solve the problem. Unfortunately it is not possible to move back to my old working installation and profile ( why dont you offer this?, would be nice in this situation ...)

I have been using Thunderbird Portable on a laptop for many years. I not longer need the portable feature and I understand that it is slower than the regular Thunderbird. How can I switch to Thunderbird? And I need the method most suitable for 80-year-olds who aren't that computer savvy, please.

Kelly