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i want to know how to schedule firefox updates when i want them to happen?

updates are happening at random times even when I am on line in the middle of important things. i want to schedule updates for 12 am midnight for any updates that may ar… (read more)

updates are happening at random times even when I am on line in the middle of important things. i want to schedule updates for 12 am midnight for any updates that may arise. please email me a detailed message on how to accomplish this as i am not a computer whiz kid. thank you for your time and expertise

Open 3 1

In updating Mozilla VPN, I received the error message, "The older version of Mozilla VPN cannot be removed. Contact your technical support group."

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I receive… (read more)

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

Open 1 70

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 60

I can't open, delete, uninstall or update my Firefox on my laptop

I can't open, delete, uninstall or update my Firefox on my laptop??? I dont have much Ram space on my computer - but am working on expanding it. Yet, still - I can't open… (read more)

I can't open, delete, uninstall or update my Firefox on my laptop???

I dont have much Ram space on my computer - but am working on expanding it.

Yet, still - I can't open, delete, uninstall or update my Firefox on my laptop

Open 1 20

Mozilla VPN Flatpak does not work

I am using the current version of Bazzite. When I run Mozilla VPN, I just get a blank window for a few seconds, then it asks if I want to force quit. Uninstalling and rei… (read more)

I am using the current version of Bazzite. When I run Mozilla VPN, I just get a blank window for a few seconds, then it asks if I want to force quit. Uninstalling and reinstalling, and restarting my PC, do not seem to help.

I recently reinstalled Bazzite on this PC, and Mozilla VPN was working on my previous install.

Open 1 40