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Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? Thanks

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public]@yahoo.com

Beta version Ver 138.Ob3, but the "Add (app) to Home screen" function is not working properly. I have tried pixiv, Pinterest, X, YouTube, etc. and cannot add sites to the home screen. Device：POCO X6 PRO5G HyperOS2(Android15Base)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Good evening

Apologies for any apparent bluntness, but

1) What is a Fire Window? 2) How/where do I access one? and 3) How do I use it?

My utmost thanks in advance!

Regards,

Di.

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

1. Numbered list * Bulleted list [https://support.google.com/youtube/to.../9257605?hl=en-GB&ref_topic=9257108] itemitem

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see:

1. Update Firefox to the Latest Version Go to Menu (≡) > Help > About Firefox. This will automatically check for updates. Regular updates ensure compatibility with modern web apps like Shopify. 2. Clear Cache, Cookies, and Site Data Go to Menu (≡) > Settings > Privacy & Security. Under Cookies and Site Data, click Manage Data. Search for "Shopify" to delete only Shopify-related data, or use Clear Data to remove all cached data, which can resolve display issues in Admin. 3. Run Firefox in Troubleshoot Mode (Enhanced Safe Mode) Firefox 2024 includes a robust Troubleshoot Mode that disables extensions, custom settings, and themes, giving a clean environment. Go to Menu (≡) > Help > Troubleshoot Mode. Choose Restart in Troubleshoot Mode, then Open when prompted. If Shopify Admin works in this mode, an extension or setting is likely causing the issue. 4. Check for Incompatible Extensions and Privacy Add-ons Go to Menu (≡) > Add-ons and Themes > Extensions. Disable extensions, especially ad blockers, VPNs, and script blockers, which may conflict with Shopify's dynamic elements. Reload Shopify Admin after disabling each extension to pinpoint any issues. 5. Disable Enhanced Tracking Protection for Shopify Firefox’s Enhanced Tracking Protection may block essential cookies and scripts used by Shopify. Open Shopify Admin, click the shield icon next to the address bar, and select Turn off Enhanced Tracking Protection for This Site. 6. Disable Hardware Acceleration Some display issues stem from hardware acceleration conflicts. Go to Menu (≡) > Settings > General > Performance. Uncheck Use hardware acceleration when available and restart Firefox. 7. Use Firefox’s DevTools to Diagnose Errors Open Menu (≡) > Web Developer > Web Console or press Ctrl + Shift + K. Reload Shopify Admin to see if any errors or blocked elements are logged, which can provide insight into potential conflicts or missing resources. 8. Verify Network Security and Check Proxy/VPN Settings If your network includes a firewall or proxy, ensure that it allows secure access to all Shopify domains. Disable VPNs temporarily to check if they’re impacting Shopify Admin performance.

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the error: TypeError: this.toolbarButtons is undefined toolbox.js:4265:5 So I'm unable to see the web developer toolbar and just see a blank section on the lower part of my screen. I think it's a bug, or Am I doing something wrong? Best regards: Alejandro.

My English level is not very good. I use translation software. Please forgive my language mistakes. When restoring from the background, all web pages will be reloaded. When restoring from the background, any web page with the label < header class > will cause the page to jump at the beginning and end of < header class >.