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  • Archived

The data at the Protections dashboard page

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase … (read more)

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase all the data at the Protections Dashboard. Is there a way to configure Firefox so that I can clear out the browser history and still retain the data at Protections Dashboard?

Asked by Steve S 1 year ago

Last reply by Steve S 1 year ago

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Commenting or Editing my comments on youtube is invisible

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see wha… (read more)

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I am typing. I can still type and commit, the comment will appear and I it will contain what I typed. But when doing it initially it is invisble to me. If I reply to a comment I can see what I type.


Below 1st image shows a comment box I am actively typing in. Everything is invisible. 2nd image shows when I open a reply, you can clearly see the prompt and when I start typing it shows my input

Asked by anton_es 1 year ago

Last reply by anton_es 1 year ago

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mp4 replay

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and pi… (read more)

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and picture synch is significantly seperated. When the video is compressed to 26MB it suffers some expected loss of sound quality but plays with near perfect lip synch. What is the issue with playback ?

Asked by wwdjw 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

The page goes to the main page by itself.

I have a problem on the aliexpress website. (in other browsers everything works fine) When I open tabs with goods on aliexpress. and start switching between them, then at… (read more)

I have a problem on the aliexpress website. (in other browsers everything works fine) When I open tabs with goods on aliexpress. and start switching between them, then at the moment of switching to another tab, my previous tab itself is updated and opens the main page. And there is no way to even press the “Back” button. The browser seems to reload the page completely. The chatgpt was unable to find a solution. All hope is on you. There are no errors. It's just that the aliexpress page reloads by itself when I switch to any other tab.

Asked by bolsosh 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Starting from Firefox 132, HTTP sites cannot be loaded

Starting from Firefox 132, HTTP sites cannot be loaded at all. This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11. … (read more)

Starting from Firefox 132, HTTP sites cannot be loaded at all.

This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11.

Asked by hamidoo 1 year ago

Last reply by hamidoo 1 year ago

  • Archived

Email program outlook does not open

Since the last Firefox update I can login in my outlook email-program, but after login the screen remains blank. In my banking account I can do transfers, but if I want t… (read more)

Since the last Firefox update I can login in my outlook email-program, but after login the screen remains blank. In my banking account I can do transfers, but if I want to download a receipt (what earlier always was function properly) the screen remains blank.

Asked by rolfkarlkern 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Twitch failed to load module

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" . At first i assumed… (read more)

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error


I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

Asked by michaelleo420 1 year ago

Last reply by jonzn4SUSE 1 year ago

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WSJ Site only works in Private Browsing correctly

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions lis… (read more)

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions list and turning off protection in regular mode and it does not work. Private Browsing works out of the box no issues.

The main way to know if you have issues is do you see the stock ticker near the top of the webpage, your name with account info, and some drop down windows. The Live Update sub-websites are broken. I think WSJ on some sites like those thinks I'm not logged in or can't verify I'm logged in.

Its weird. I've had similar things on FireFox before, what is regular mode doing? Why does Private browsing work? Can I somehow "force" the same settings in a regular windows on a per Website basis? This doesn't seem possible at this point.

Asked by Justin 1 year ago

Answered by Justin 1 year ago

  • Archived

Constant error "PR_CONNECT_RESET_ERROR"

I use Firefox Developer, on many sites, for no apparent reason, the error "Error establishing a secure connection" started popping up (error code: PR_CONNECT_RESET_ERROR.… (read more)

I use Firefox Developer, on many sites, for no apparent reason, the error "Error establishing a secure connection" started popping up (error code: PR_CONNECT_RESET_ERROR. Even on YouTube, where everything was ok before, it's all crap now. HELP PLEASE

Asked by BunnyGe 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Flickr.com will not display properly.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef4… (read more)

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

Asked by randyrohr 1 year ago

Last reply by Agent virtuel 1 year ago

  • Archived

Browsing various business sites.

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK… (read more)

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK screen and key board is locked up. To escape I do a Ctrl,Alt,Delete. This has been going on for some 5 to 6 months. When i contacted my bank they sugggested using another browser. There are other problems which have crept up, but I get around by using Google.

Asked by Jim Vogel 1 year ago

Last reply by markwarner22 1 year ago

  • Solved
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new firefox UI is useless

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons … (read more)

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

Asked by Phantom 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox not fully loading hyperlinks in web pages, can't click on them

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them. This doesn't happen i… (read more)

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them.

This doesn't happen in Chrome or Edge.

I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago).

If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice.

This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago.

Any idea what's causing this and how I can fix it?

Asked by Catemaco 1 year ago

Last reply by Catemaco 1 year ago

  • Archived

blocked by remote-settings.mozilla.org in firefox on windows 11

The title says it all - I try to browse to a website in my bookmarks list and I get blocked!!! I'm on my ubuntu machine, as I can't do this on my Windows 11 machine!!! … (read more)

The title says it all - I try to browse to a website in my bookmarks list and I get blocked!!! I'm on my ubuntu machine, as I can't do this on my Windows 11 machine!!!

Asked by AllThtUR 1 year ago

Last reply by AllThtUR 1 year ago

  • Archived

support with webpage difficulty

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out wi… (read more)

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out with only a few images and this strange lot of directional arrows. When I paste the webpage address into another webpage exactly the same problem. When I paste the address into Chrome, no problem, the page comes up correctly with all the images and not this weird page I get with Firefox. I prefer to use Firefox and I would really rather not have to change to Chrome or MS Edge.

I didn't always have this problem, it seemed to have been more recently and seems to be only with eBay. I imagine it's something in the settings that somehow switched and I need to switch it back.

Thank you for all those at Mozilla support, I look forward to a reply. My email address is alesich@optusnet.com.au regards, Bert

Asked by alesich 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox not showing some videos. Have to switch to Chrome as many people do to watch video

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the… (read more)

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the advise on the internet and reinstalled Firefox but the problem continues. This never use to happen. All videos played. It has only started in last few months. I see many other people have same problem with Firefox. It would be nice if Firefox was to change it back to working on all videos again. Thank you.

Asked by bonner martin 1 year ago

Last reply by ThePillenwerfer 1 year ago

  • Solved
  • Archived

Can't see the article on this web site

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-i… (read more)

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-in-percentage-terms/

I can see the headline. See attached. No issue if I moved to Edge, and I've cleared my cache and data.

Thank you!

Asked by Jonathan Rosner 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 year ago

Last reply by jonzn4SUSE 1 year ago