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  • Solved

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Asked by tom.lindeman 1 month ago

Answered by Denys 1 month ago

Firefox frozen

Last night, all of a sudden, I get what appears to be the start of the Firefox browser, which I have used daily for as long as I can remember. In desperation to read my e… (read more)

Last night, all of a sudden, I get what appears to be the start of the Firefox browser, which I have used daily for as long as I can remember. In desperation to read my email, I went to Google Chrome and Gmail. But I have all my bookmarks with you. How do I get back in?

Paul Gilje [exited email and phone# from public community support forum]

Asked by Paul Gilje 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Media Player Support

To whom it may concern, I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitor… (read more)

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Asked by Sam Rietmann 2 months ago

Answered by TyDraniu 2 months ago

Following The last update I no longer have access to the bottom of any of my firefox main windows.

Hi, Following the last update (3 or 4 days ago?) I no longer have access to the bottom of any of my Firefox main windows. No horizontal slide button to move the conte… (read more)

Hi, Following the last update (3 or 4 days ago?) I no longer have access to the bottom of any of my Firefox main windows. No horizontal slide button to move the content in the window right or left, (just nothing at the bottom). I use my vertical scroll button to scroll all the way down. it stops, and there are no controls visible. I've refreshed my Firefox, rebooted and or restarted the computer and Firefox dozens of times changing settings - Tried hiding my task bar. Nothing changes after the last 3 days. ALL "emphasis ALL" other programs on this HP are working normally. HELP! Craig [edited email from public support forum]

Asked by Craig Karnitz 2 months ago

  • Locked

what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Asked by killer93551277 3 months ago

Last reply by Paul 3 months ago

browser controls

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at th… (read more)

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at the top right of the page and everything else at the top (except for the "downloads" tab ... that works, everything else at the top is inoperative

in addition: I get my "home page" set with the links I want (and none that I don't want) and sometimes when I go to a website that I rarely visit, it tosses a "new favorite link" into what I already have customized

also, the "finish setup" tab just below that on the right side is still "active" even though I've finished setup, etc

seem to some or several glitches in this version

thanks for any help

Wolf

[edited email from public]

Asked by upamtn 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Youtube broken since 141 update

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried dis… (read more)

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried disabling ublock and greasemonkey but it did not help. Refreshing page multiple times and using ctrl+f5 sometimes helps but issue returns often, every few videos/visits. Clearing cookies helps but only for few hours and then issue returns.

Is it related to WebGPU support that was supposed to be added in 141? Can I disable it somehow?

Asked by Piterk 4 months ago

Answered by Piterk 4 months ago