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what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Asked by killer93551277 2 months ago

Last reply by Paul 2 months ago

browser controls

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at th… (read more)

I can browse and go to websites, but the "back" button is inoperative and the "refresh" buttton is inoperative on my latest Firefox install ... as is the "menu" tab at the top right of the page and everything else at the top (except for the "downloads" tab ... that works, everything else at the top is inoperative

in addition: I get my "home page" set with the links I want (and none that I don't want) and sometimes when I go to a website that I rarely visit, it tosses a "new favorite link" into what I already have customized

also, the "finish setup" tab just below that on the right side is still "active" even though I've finished setup, etc

seem to some or several glitches in this version

thanks for any help

Wolf

[edited email from public]

Asked by upamtn 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash 4 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Cannot STAY connected to Firefox

This concerns both Privacy/Sec. as well Performance/Connect. : Problem #1: I CANNOT Stay connected to Firefox!! I am running an (refurbished) Older laptop (Win11home… (read more)

This concerns both Privacy/Sec. as well Performance/Connect. : Problem #1: I CANNOT Stay connected to Firefox!! I am running an (refurbished) Older laptop (Win11home). I have ended up having to reset my "Default Browser" each time I change a site?? No matter what I have tried (un- and re-install the software, etc.) I set as default - which currently performs for exactly one click.

Firefox/Mozilla/TB do not even SHOW on the list when trying to set as Default.

The ONLY non-MS product that IS listed is "DuckDuckGo for Firefox". I used to feel comfortable with them, but no longer feel "safe" using them as a relay to you. This is because seemingly no matter what I do, I am still getting 100's of un-asked for emails AND 100's more of phone calls/texts EVERY SINGLE DAY. Yikes!

I take great efforts to fill out every site to exercise my California rights on every site I click on... "no soap". Even that process has become so complicated, that if a "one click" opt-out isn't available - sending emails, etc. that if there isn't a preference option I don't use that site ever again for any reason.

Related Problem #2: I love LOVE your relay for emails/and phone calls... That's NO LONGER available either - WHAT???!!! Worse still, when I follow instructions HERE... go to Settings/Privacy - there isn't even a "Passwords" setting option. The whole catagory is just Gone.

I admit, I am a Senior and not that skilled at computers... but I spend HOURS researching and trying to learn. Since AI was Officially activated... these problems didn't exist.

I am SOoooo tempted to throw the darn thing in the trash... however the State of CA says I MUST have an email to even get a REAL ID. As I interpret the Law... I MUST maintain an email/phone. I live Very Rural can't even get a landline. I don't have a passport and now cannot Fly in my own Country (never intending to even leave the US until I was much more "retired" than I am now, lol) but now I can't even "opt-out" on my birth-state's website either.

Problem #3: Not as severe... but similar problems also exist on my two iOs platforms as well (iPhone/iPad)

I searched this site pretty thoroughly... only ONE person reported a similar problem (Problem #1) and so far there wasn't response after 5 days. Hopefully this post draws the attention of Admin, as I have spoken to other Seniors near me who are experiencing the same types of issues... but appear far more reticent to report.

HELP??!!!

Asked by JayeByrd 2 months ago

Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and… (read more)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

Asked by meirtu 5 months ago

Last reply by meirtu 3 months ago

  • Solved

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (read more)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Asked by jpdough37 3 months ago

Answered by Paul 3 months ago

  • Solved

Youtube broken since 141 update

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried dis… (read more)

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried disabling ublock and greasemonkey but it did not help. Refreshing page multiple times and using ctrl+f5 sometimes helps but issue returns often, every few videos/visits. Clearing cookies helps but only for few hours and then issue returns.

Is it related to WebGPU support that was supposed to be added in 141? Can I disable it somehow?

Asked by Piterk 3 months ago

Answered by Piterk 3 months ago