Showing questions for topic:

new firefox UI is useless

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons … (read more)

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

Solved Archived 5 556

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or m… (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Solved Archived 8 555

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Archived 1 548

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://assets… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Solved Archived 8 538

How to view router http address and stop firefox switching to https, HTTPS-Only Mode not enabled

I'm trying to view my routers page at http://192.168.43.1. Even though I type the full address with http: at the start Firefox automatically inserts https//. This doesn… (read more)

I'm trying to view my routers page at http://192.168.43.1.

Even though I type the full address with http: at the start Firefox automatically inserts https//.

This doesn't work as the router doesn't have a secure page.

I've gone into Firefox settings and found HTTPS-Only Mode is not enabled.

How do I view an HTTP site?

Solved Archived 6 535

Firefox Nightly android app

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to… (read more)

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to change it.

Archived 8 517

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no … (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Solved Archived 5 515

search bar overlapping with tabs

Hi y'all, when I use firefox DE, there is a bug in which the search bar overlaps with the tabs, after the new release. Is this because I use a custom CSS that reverts the… (read more)

Hi y'all, when I use firefox DE, there is a bug in which the search bar overlaps with the tabs, after the new release. Is this because I use a custom CSS that reverts the tabs back to the old style? I would really appreciate it if I could still use the old firefox tab style without having my search bar overlapping with the tabs

Archived 3 510

The issue of Firefox browser failing to load pages properly after clicking on search results

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug 问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内容… (read more)

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug

问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内容丢失。同时有些网页伴有一次点击打开两个标签页的情况,我的鼠标没有双击,我确定没有双击,我换个新鼠标一样。 这种情况是在去年发生的,之所以今天我才列出来是因为之前有一小段时间没有很频繁的出现这种问题了,但是经过这次自动更新,这种问题基本会100%出现,故而讲出。 也是我在去年没有找到任何社区反馈窗口所以才停止了对这一问题的深究,但是不代表当时这种问题出现的频率低,当时出现的频率基本在90%以上,现在在本次更新后几乎变成了100%的概率,说实在的,我不清楚这个问题是不是只有我出现了,但是很让人恼火,对搜索体验和使用情况出现了极大的阻挠。 现在我如果想避免这种情况,我需要先打开一个无效网页然后再将搜索到的标签页链接拖拽到无效网页上去,可以有效打开一个网页,当然了,外部链接也是如此,经常像这样无法打开。 我检查过dns情况,dns首先是运营商dns,运营商dns会出现这种情况,我换到了其他多种dns,仍然会出现这种情况,所以我排除了dns的问题; 代理情况,没有任何代理,仍然出现此种问题。 我重置过火狐浏览器,效果不佳。

请帮助我排查此问题,优化火狐社区反馈策略和浏览器使用体验

Archived 2 509

Firefox will not open on first attempt.

I run the latest version of Firefox. Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to … (read more)

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

Solved Archived 5 507

How to show all bookmarks not just recent ones?

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all… (read more)

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all. How do you get that selection to show all of the bookmarks instead of recent?

Also I'm still getting a prompt underneath the address box to manage bookmarks and I can't get rid of it. How do I clear that out?

Solved Archived 5 497

Mozilla Connect navigation issue

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there … (read more)

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there is a page "My Unmoderated Items", which is not referenced from my account, from main menu or anywhere reachable. Once you know the link or leave it open, it looks fine, but finding the page again is a real struggle.

Would you please add "https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea" to all relevant menus so that the user can find it easily?

Archived 3 497

Media Player Support

To whom it may concern, I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors… (read more)

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Solved Archived 8 495

10-12-2023 - for the 118.0.2 update all external links on posts to news articles in facebook are no longer accessible on all WIN 11 systems tested.

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers a… (read more)

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers as indicated through testing.

There is only an "I beam" indicator and frequently the posted news article links; and images do not appear when using Firefox (however they do appear on other browsers; no issues detected). As noted, this anomaly also applies to Facebook messenger external news links. Based on timing of this update 118.0.2 and the repeatability of the failure on various computers (with WIN11) and the absence of any other changes to all of the computers, all indicators are that this is not a Facebook issue and as nothing else on any of the computers has changed the 118.0.2 has an apparent issue. (In summary this effects every one of the 5 WIN11pro64 computers I have tested with the Firefox update, so far)... the only change to ALL OF THESE DEVICES was and is the Firefox update (118.0.2) .

In addition have tested Firefox and Facebook on 2 additional computers (WIN764pro) - to keep comparative balance; on 1 win7pro64 unit the Firefox app was not updated and on the other win7pro64 system it was updated to 118.0.2.

And after that round of testing the outcome was conclusive - the Facebook external news links work seamlessly and without issues (NO UPDATE TO FIREFOX ON ONE COMPUTER with WIN7pro64 and an UPDATED Firefox (118.0.2) with WIN7pro64 on the other)... both systems worked and the noted failure was not present.

These tests conclusively indicate to us internally that updating the WIN 11 units to 118.0.2 was a mistake.

Additionally for further comparison for this note - with Firefox update 118.0.2 Facebook external news links DO function on Opera and Chrome (for both WIN 7 and WIN11) all computers tested are the original 7 ... I have not tested other browsers for compatibility nor have I tested other computers, as the data seemed conclusive.

NOTE: If you are planning to respond please do not 'guess' (SWAG) at what you randomly speculate the issue(s) might be, as that would be an unproductive use of everyone's time... if you don’t have a proven solution you don’t have a solution, thank you.

If there is someone with knowledge of the 118.0.2 update that can offer an intelligent and proven solution please do so here...

but haphazard proposals of random unrelated experimentation without tested basis...or the concept of incorporating unproven suggestions such as maybe you should "change this" or "reinstall this" or "blah blah" when (I reiterate) the only changes to six (6) of these computers is the update 118.0.2 nothing else the seventh computer has an older version of Firefox and win 7 pro64. 118.0.2 functions correctly with win7pro64 and on Opera and Chrome browsers.

All intelligent proven workable input is appreciated because as of now Firefox for any and all of the WIN11 computers here Firefox has been removed from our approved list; as further failures are unknown.

Archived 2 490

Troubleshoot Mode for Firefox Mobile Browser for Android?

How do I start Firefox Mobile Browser for Android in Troubleshoot Modem? Are there any other options to start Firefox Mobile Browser for Android with all extensions disab… (read more)

How do I start Firefox Mobile Browser for Android in Troubleshoot Modem? Are there any other options to start Firefox Mobile Browser for Android with all extensions disabled?

Thank You.

Archived 1 487