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How to add a new email address to my Thunderbird email page

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird e… (read more)

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Open 6 2 332

Yahoo IMAP shows both “Draft” and “Drafts” in Thunderbird and can’t remove one

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane: Drafts Draft Their IMAP locations are different: imap://…/Drafts im… (read more)

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

Open 4 326

Missing folders from e mail account

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, s… (read more)

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, spam ,deleted or trash etc. folders. My G-mail has all these folders. Do I need to delete the two accounts with the missing folders and reinstall or is there a setting I need to change. Regards Mike

Open 3 276

Cannot create a new Firefox account using my original email address.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switchi… (read more)

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Open 1 256

Fehler 400 bei Einrichtung Gmail-Konto in Thunderbird

Bei der Einrchtung des Gmail-Kontos wird mir der Anmeldeprozess immer mit dem Fehler 400 abgebrochen. Cookies habe ich erlaubt; VPN wurde deaktiviert. Auch die Anmeldung … (read more)

Bei der Einrchtung des Gmail-Kontos wird mir der Anmeldeprozess immer mit dem Fehler 400 abgebrochen. Cookies habe ich erlaubt; VPN wurde deaktiviert. Auch die Anmeldung meines Outlook-Kontos wird abgebrochen. Was mache ich falsch?

Open 1 236

Thunderbird can't access on my new computer the e-mail I used with Thunderbird on my old computer.

I've had to make some email and computer changes recently: 1. First, Spectrum was making noises about shutting down my old @nycap.rr.com email account and making me use a… (read more)

I've had to make some email and computer changes recently:

1. First, Spectrum was making noises about shutting down my old @nycap.rr.com email account and making me use a newer @charter.net account I'd never used, BUT, it's they were able to sync everything up on their end so that I can use either email account through the Spectrum.net webpage, the old @nycap.rr.com (which I have continued to use) but with a new password, or @charter.net with a password specific to that account. On my old machine, I was still able to access the @nycap.rr.com address through Tunderbird using my new password, so now I want to continue using Thunderbird, just on my new computer instead of my old one.

2. Shortly after resolving the email issue with Spectrum, I got a new computer running LinuxMint 22 instead of the old computer that ran LinuxMint 18. When I tried opening Thunderbird on the new machine, it initially said it found my old @nycap.rr.com address with my recently changed password in Mozilla, but then couldn't link up with it at Spectrum, using either mail.twc.com (which Spectrum tells me is the correct server for my @nycap.rr.com address) or mobile.charter.net. Thunderbird did accept the new @charter.net email with the server mobile.charter.net, but that is NOT the e-mail address I want to use, not least because I have thousands of emails saved in my local files under my old email address.

3. Talking with a Spectrum tech support rep today, I changed the passwords for both of my email accounts with them, but Thunderbird would only accept the @charter.net address and its new password, and couldn't recognize the old @nycap.rr.com and its new password.

How can I set up Thunderbird to use my old @nycap.rr.com address on my new computer? Thunderbird won't even allow me to try to set up using the old address because now it seems to only recognize the @charter.net address I was able to log in with. And setting up a new account with my old @nycap.rr.com address doesn't sound right to me. Do I have to go into the old machine and try to log in with the @nycap.rr.com address there and then do something? I'm at a loss.

Open 1 218

couldn't find my account details

I logged into my account and couldn't find my account details. My email address is [email removed]@gmail.com. Firefox logged me out, and when I tried to log back in, I wa… (read more)

I logged into my account and couldn't find my account details. My email address is [email removed]@gmail.com. Firefox logged me out, and when I tried to log back in, I was shocked to find all my account data deleted.

Please help urgently.

Open 1 200

Unable to log in at server. No matter what I try

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "s… (read more)

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Open 17 177

Can't get Thunderbird to change Authorization Method to OAuth2

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords… (read more)

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords in Thunderbird to the app-specific one and confirmed that both ends accept cookies. The SMTP server is mail.gmx.com, port 465. Connection security is SST/TLS. The IMAP email is IMAP.gmx.com. The problem is that Thunderbird does not change Authentication Method to OAuth2. When it queries GMX it always times out or is refused. What am I missing or needs to be changed?

Open 3 168

Stop copying emails to "All Mail" folder

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity,… (read more)

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

Open 10 159

Demande de mot de passe qui s'affiche sans arrêt

J'utilise Thunderbird depuis longtemps et je garde mes anciens comptes liés à différents opérateurs. L'un de ces comptes que je garde comme archive m'envoie une demande d… (read more)

J'utilise Thunderbird depuis longtemps et je garde mes anciens comptes liés à différents opérateurs. L'un de ces comptes que je garde comme archive m'envoie une demande de mot de passe pour se connecter à son serveur mais il est lié à un opérateur auquel je ne suis plus abonné. Donc ce message de demande de mot de passe s'affiche en continu et me gêne pour lire les messages de mon compte actuel. Que puis-je faire pour le garder comme archive de façon à pouvoir relire d'anciens messages sans qu'il se réactive.

Il faudrait un outil annexe à Thunderbird, une sorte de visionneuse qui permettrait d'accéder aux fichiers inbox sans avoir à les réinstaller. merci de vos conseils.

I've been using Thunderbird for a long time and I keep my old accounts linked to different providers. One of these accounts, which I keep as an archive, sends me a password request to connect to its server, but it's linked to a provider I'm no longer subscribed to. So this password request message keeps appearing and prevents me from reading messages in my current account. What can I do to keep it as an archive so I can read old messages without it reactivating?

I would need a tool to complement Thunderbird, a kind of viewer that would allow access to inbox files without having to reinstall it.

Thank you for your advice.

Open 1 158

how to add a account gmail to thunderbird

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbi… (read more)

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbird but did not succeed. Can you tell me all what to do, I had always a window of Google that open but I do not understand what to do with it.

Open 1 158