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Why did I receive an email saying my Mozilla account would be closed in 7 days unless I signed in?

I received an email that said my account would be closed in 7 days unless I signed in. I leave my Mozilla tabs permanently open and use them every day. I tried to sign i… (read more)

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

Solved 1 1 50

How do I reorder accounts

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now? Another answer said the order was set in prefs.js. If I… (read more)

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

Solved 1 1 41

Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account?

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some r… (read more)

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

Solved 2 100

message d'erreur apres désinstallation compte Gmail

Bonjour, J'ai désinstallé un compte Gmail dans thunderbird. Maintenant j'ai le message suivant: "Veuillez saisir le mot de passe de "monmail@gmail.com" sur www.googleapi… (read more)

Bonjour, J'ai désinstallé un compte Gmail dans thunderbird. Maintenant j'ai le message suivant: "Veuillez saisir le mot de passe de "monmail@gmail.com" sur www.googleapis.com" Puis: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav&login_hint="monmail@gmail.com" Ce lien aboutis sur l'invite de mon compte gmail.

Voilà je ne trouve rien à modifier sur mon compte google et je ne trouve plus aucune référence dans les réglages de thunderbird

Cordialement,

Solved 4 40

A strange problem on adding a new mailadress when using new Account Hub

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/a… (read more)

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/automatisch-konto-konfigurieren#thun...], it leads to an input mask (not a Tab!!!), where i can enter an account-name and the mail-address. Clicking on Continue some automatic search is started but never stops (=> screenshot).

As i tried to do it several times now and tried to find other solutions, red instruction etc., i write now. Also: Im not sure if it is a bug.

I already mentioned in the beginnig: I have three PCs here. I used one of the others compare, wehere it works as described in the documentation (not an input-mask, but a Tab). So the probem occurs only on this PC, not on the other. Systems: Not working on win11 Thunderbird 144.0.1 (64-Bit) Working on win10 Thunderbird 144.0.0esr (64-Bit)

Regards, Frank

Solved Archived 2 172

Passive mail account

Hi I have several mails with in my Thunderbird. For one of them I have unchecked all the server settings: "Check for new messages at startup" "Check for new messages ever… (read more)

Hi I have several mails with in my Thunderbird. For one of them I have unchecked all the server settings: "Check for new messages at startup" "Check for new messages every ..." "Allow immediate notifications..."

Thunderbird still keeps asking me for a pw at start and now and then. If possible I would prefer not to delete the account, but just have it as passive, so I can still find old mails there.

New mails from this old account, if any, are forwarded to another of my mails (another domain name), and then I move them manually down there, so it is easier to find. This was something my mail-provider arranged, so I should not pay 2x hosting for both domains. Alternative I can transfer the mails from the old account to a sub-folder with my active mail, but for organizational ease, is there a way I can keep a mail account as "passive" in Thunderbird, that is no check for new emails on this account and no ask for pw, since it is not really active anymore.

Solved Archived 3 250

Transfer ownership of two add-ons from old inaccessible account (15677483) to new account (17480927)

Hello AMO team, I am the developer of two add-ons published from my old account, which I can no longer access: I lost the authenticator app used for two-step authenticati… (read more)

Hello AMO team,

I am the developer of two add-ons published from my old account, which I can no longer access: I lost the authenticator app used for two-step authentication, and I have no backup authentication codes or account recovery key for that account. Password reset is therefore impossible (the reset flow requires a TOTP code, and no recovery key exists on the account).

I would like to request an official transfer of ownership of the following two add-ons from the old account to my new account:

1. Admin-panel quick access - https://addons.mozilla.org/addon/admin-panel-quick-access/ (add-on id 2650700, guid {dc8766bb-be8a-4bf9-aec8-6bf114d6ed24}) 2. TripleKeep - https://addons.mozilla.org/addon/triplekeep/ (add-on id 2654061, guid {ddb290f5-c226-4a22-9dd0-b1731169d15b})

- Old account: https://addons.mozilla.org/en-US/firefox/user/15677483/ ("Shepel", registered 2020-02-19) - New account: https://addons.mozilla.org/en-US/firefox/user/17480927/ ("Shepel Pavel", email [redacted] @mail.ru)

Proof of ownership:

- The support email listed on BOTH add-on listings is [redacted] @shepel.net - an email I control and have full access to. I can reply to any verification message sent to that address. - Both listings link to my GitHub repositories, which I still control: https://github.com/shepelpavel/go-to-admin (branch firefox) and https://github.com/shepelpavel/triple-keep (branch firefox_ver). - The manifests in those repositories match the published versions exactly: "Go To Admin" version 1.3 (= published version 1.3 of admin-panel-quick-access) and "TripleKeep" version 1.4 (= published version 1.4 of triplekeep). - Commit history in those repos (author [redacted] @gmail.com, dated 2020) matches the AMO submission dates (2020-07-02 / 2020-07-23 / 2020-08-11).

I have intentionally not re-uploaded these add-ons under the new account to avoid GUID conflicts - I am requesting an official ownership transfer instead.

Please let me know if you need any additional verification. Thank you!

Best regards, Pavel Shepel [redacted] @shepel.net


/redacted emails from public community support forum

Solved 2 10

How do I sop Thunderbird trying to download messages from an account that is now dead

I have an account - david.woodcock@skynet .be that is no longer active. But Thunderbird is still trying to connect to it and download messages. How do I stop Thunderbird … (read more)

I have an account - david.woodcock@skynet .be that is no longer active. But Thunderbird is still trying to connect to it and download messages. How do I stop Thunderbird from trying to access this account?

Solved 5

Unable to remove email account after following all steps.

First I have went through and followed all listed steps to remove an account. Second I am not an idiot. Third I am trying to remove the pop up for a password of an email… (read more)

First I have went through and followed all listed steps to remove an account. Second I am not an idiot. Third I am trying to remove the pop up for a password of an email account no longer monitored. I have removed it properly and cleared calendar settings. The is no user for this email account in my profiles It is a gmail account. I am unable to decipher the JSON file.

Al I want to do is remove this from happening.

Locked 1 90

POP3 to IMAP

I use Thunderbird on Mac OS 10.14 (Mojave), server is Orange. My account on Orange was referred as POP. I recently transformed it into IMAP ant it works OK. On the IMAP a… (read more)

I use Thunderbird on Mac OS 10.14 (Mojave), server is Orange. My account on Orange was referred as POP. I recently transformed it into IMAP ant it works OK. On the IMAP account, I created the same e-mail address than on the POP account, and I wish to keep it.

Now, can I suppress the POP account without loosing my address ? In the Thunderbird help, it is said that : if I suppress the POP account, I will simultaneously loose my address. But it is the same as on the new IMAP ! What should I do ?

Thanks for any help (in French, or in English).

Solved Archived 3 140

How can I temporarily disable an email address in Thunderbird on a desktop?

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. B… (read more)

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. But I don't want to get rid of it entirely. Is there a way, or can you suggest anything, please? I am running an older version of Thunderbird, 115.18.0esr, as there were some things I didn't like about the newer version. Kind regards, Jo

Solved Archived 5 141

Similar email accounts with duplicate info

I somehow have two account names, one name is gmail(IMAP), the other just gmail. Messages appear duplicated in each folder but deleting from one does not delete from the … (read more)

I somehow have two account names, one name is gmail(IMAP), the other just gmail. Messages appear duplicated in each folder but deleting from one does not delete from the other. The gmail(IMAP) is currently the default Identity. Can I just delete one and if so which one should I delete? Thanks for the help

Solved Archived 5 240

Account Order

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previo… (read more)

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previous order. So I am not able to change the accounts order. Thank you. Ulvi

Solved Archived 10 182