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I have an account - david.woodcock@skynet .be that is no longer active. But Thunderbird is still trying to connect to it and download messages. How do I stop Thunderbird from trying to access this account?

hello, having trouble ading matthew714.com to my aol account on a samsung android phone...it is asking for a password...it won't take the p/w I use for my thankslord4me@aol.com account

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

I've been trying to add a new email address/account on Windows 11 with Thunderbird 143.0 (64-bit). I've never had an issue adding email addresses/accounts previously. . I continually get this error message: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I can log into this email account on roundcube (email client) without any issues using the same pword, but when I try to set up this email on thunderbird I get this error.

I get this error at the final "Enter Password" screen and can not finish the setup.

Thanks in advance for your help

Using Thunderbird 146 on Win 10. Trying to add existing mail accounts as already did in early Thunderbird 17. 1. one pop account (gmx.net) added successfully. 2. one imap account (gmx.net) added successfully. 3. trying to set up further pop accounts of gmx.net end in waiting loop although data check of program is ok. Checked and verified muliple times server data, account and pw.

Four accounts: Rogers Yahoo, Office365, GMX, and a second Yahoo account

When Thunderbird recently asked to access to my provider's server, I gave my Rogers Yahoo account and password; everything looked fine. But when I tried to use my second Yahoo email account, all the folders contained the same data as the Rogers Yahoo account, even though the email addresses were different; my original emails were gone from the Inbox and other folders.

So I began to follow the instructions in Mozilla's page "OAuth2 Authentication for Yahoo, AOL and ATT". 1) with Config Editor, changed "mailnews.oauth.usePrivateBrowser" to TRUE 2) checked for "Accept cookies from sites" in Privacy & Security settings 3) checked authentication settings: All Outgoing servers were set to "OAuth2", as well as Yahoo and Office365 incoming servers. The GMX incoming server was set at "Normal Password" with no option for "OAuth2". 4) I am in Canada and do not use VPN. 5) Finally, I deleted the second Yahoo account (tc2002ca) and all its data from Thunderbird. I logged into Yahoo! Mail online to make sure I had the correct password. I then added tc2002ca as a new account using manual configuration. I entered all the settings to match the Rogers Yahoo account, except (of course) the password which was associated with the tc2002ca account. The result: same as before - all the folders of this account were identical to the Rogers Yahoo account.

To summarize, all the settings in the two Yahoo accounts were the same (imap.mail.yahoo.com and smtp.mail.yahoo.com) except the passwords. When I "tested connection to server" in each case it came back "Successful". Please help me get back to having two Yahoo accounts in Thunderbird, as I have had for years. By the way, I have had no problem using SeaMonkey in a similar way. Thanks!

Greetings,

How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the email attached to my Firefox account and would like to delete it.

Thanks!

I reset my Windows 11 desktop OS. Now have two Trash folders in each email.

Cannot delete any Trash Folder.

Was does it do this?

Easiest way to fix this?

Either as a result of a recent update, or accidentally while troubleshooting another problem, I have changed a setting that affects the appearance of my mail folders.

I am using 128.8.1esr (32-bit) (fully up to date) Thunderbird on Windows 10.

I've attached a screenshot, marking the folders that have recently appeared. I want to get rid of the line "mail.free-online.net" and the INBOX, SENT & DELETED folders. I store all mail locally.

I also notice that my Local Folders message filters are not working. I thuink these two symptoms are related.

There seem to be hundreds of people with Local Folders NOT showing, whereas I have the opposite problem, how to disable the online folders.

Martin

Hello AMO team,

I am the developer of two add-ons published from my old account, which I can no longer access: I lost the authenticator app used for two-step authentication, and I have no backup authentication codes or account recovery key for that account. Password reset is therefore impossible (the reset flow requires a TOTP code, and no recovery key exists on the account).

I would like to request an official transfer of ownership of the following two add-ons from the old account to my new account:

1. Admin-panel quick access - https://addons.mozilla.org/addon/admin-panel-quick-access/ (add-on id 2650700, guid {dc8766bb-be8a-4bf9-aec8-6bf114d6ed24}) 2. TripleKeep - https://addons.mozilla.org/addon/triplekeep/ (add-on id 2654061, guid {ddb290f5-c226-4a22-9dd0-b1731169d15b})

- Old account: https://addons.mozilla.org/en-US/firefox/user/15677483/ ("Shepel", registered 2020-02-19) - New account: https://addons.mozilla.org/en-US/firefox/user/17480927/ ("Shepel Pavel", email [redacted] @mail.ru)

Proof of ownership:

- The support email listed on BOTH add-on listings is [redacted] @shepel.net - an email I control and have full access to. I can reply to any verification message sent to that address. - Both listings link to my GitHub repositories, which I still control: https://github.com/shepelpavel/go-to-admin (branch firefox) and https://github.com/shepelpavel/triple-keep (branch firefox_ver). - The manifests in those repositories match the published versions exactly: "Go To Admin" version 1.3 (= published version 1.3 of admin-panel-quick-access) and "TripleKeep" version 1.4 (= published version 1.4 of triplekeep). - Commit history in those repos (author [redacted] @gmail.com, dated 2020) matches the AMO submission dates (2020-07-02 / 2020-07-23 / 2020-08-11).

I have intentionally not re-uploaded these add-ons under the new account to avoid GUID conflicts - I am requesting an official ownership transfer instead.

Please let me know if you need any additional verification. Thank you!

Best regards, Pavel Shepel [redacted] @shepel.net

/redacted emails from public community support forum

When I first installed Thunderbird and added an email account it asked for the email address, take and password. Upon setting up additional accounts it only asks for name and email address, not the password. There is no option to enter email details manually. The only manual option available is to configure an email config after it has been added. The adding of email addresses should be presented the same way as the very first initial email setup upon install. This isn't happening. I've used three separate terminal to do this on Mac and Win platform: Same issue.

HI Thunderbird updated on 1/4/26 and as a result I had to sign in to my client again. My emails used to save to IMAP and now they save to POP3 as a result there is nothing at all just the current emails in the inbox. I have googled a fix but they don't work. It has also changed the layout which I can't seem to change back. I was wondering if there is a way to fix everything as I have lost all my emil folders that were saved. Thanks for the help Wayne

Hi,

I host a autodiscover config (config-v1.1.xml) on my local mailserver, when I want to add my local mail account to thunderbird it sees the configuration, but throws an error:

Configuration found This configuration is not trusted.

I host a local CA, and have imported the CA root certificate into the android certificate store. But I don't think this is the problem, because Thunderbird doesn't connect to my imap server prior to throwing the error. (this is working, I can browse the local link without any certificate warning)

This is my config-v1.1.xml:

<clientConfig version="1.1">

 <emailProvider id="home.arpa">
   <domain>home.arpa</domain>

   <displayName>Local email server</displayName>
   <displayShortName>local-server</displayShortName>

   <incomingServer type="imap">
     <hostname>mail.home.arpa</hostname>
     <port>993</port>
     <socketType>SSL</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </incomingServer>

   <outgoingServer type="smtp">
     <hostname>mail.home.arpa</hostname>
     <port>465</port>
     <socketType>SSL</socketType>
     <authentication>password-cleartext</authentication>
     <username>%EMAILADDRESS%</username>
   </outgoingServer>
 </emailProvider>

</clientConfig>

I've tried changing "authentication" to other methods, but this doesn't seem to matter.

Any Idea?

Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski