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Why did I receive an email saying my Mozilla account would be closed in 7 days unless I signed in?

I received an email that said my account would be closed in 7 days unless I signed in. I leave my Mozilla tabs permanently open and use them every day. I tried to sign i… (read more)

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

Solved 1 1 50

How do I reorder accounts

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now? Another answer said the order was set in prefs.js. If I… (read more)

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

Solved 1 1 41

Thunderbird Continues to Prompt Login After Account Deletion

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we ar… (read more)

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

Open 1 1 40

Thunderbird and GMail Account Problems

I was using Thunderbird 153.4.0esr 64-bit and my send feature on GMail stopped working. It just spun and spun with no connection. So, I removed the GMail account from my … (read more)

I was using Thunderbird 153.4.0esr 64-bit and my send feature on GMail stopped working. It just spun and spun with no connection.

So, I removed the GMail account from my accounts list and then tried re-adding it, but only received the following error (see image attached). This implies what? I have an account at GMail already? I have a remnant of the previous working account in my configuration? It was working fine until today.

I'm using the automatically derived ports (993 inbound and 465 outbound). That error message appears immediately after having clicked the "Continue" button.

System:

 Kernel: 6.8.0-147-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.41 wm: xfwm4 v: 4.18.0 with: xfce4-panel
   tools: light-locker vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22.2 Zara
   base: Ubuntu 24.04 noble
Open 1

Checking for dead servers

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thund… (read more)

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

Open 9 1 20

re: rearranging the order of mail accounts

First off, I love Thunderbird for my PC; however, Thunderbird for Android (on my tablet) not so much. Are there any plans to create a way for Thunderbird for Android to r… (read more)

First off, I love Thunderbird for my PC; however, Thunderbird for Android (on my tablet) not so much. Are there any plans to create a way for Thunderbird for Android to rearrange the order of the mail accounts, like the PC version does?

Archived 1 230

Problem to put an address in thunderbird

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé… (read more)

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé, it's writed that there is a problem of "mot de passe" or address or "identifiant". At this part, for the others addresses, thunderbird add a linguee "identifiant" and I add a name, and after, it's OK.. But, for this address, there is no linguee "identifiant", and that don't work. I don't speak well english, I'm french, sorry. Thank you for helping me to put my address in thunderbird. Stéphanie

Archived 1 30

TB shows body of email normally in one account so it can be read, but a 'edit' formated email in the second account. This is awkward for reading.

In one account the body of the selected message is displayed normally for reading and then press "reply" to answer. In the second account, (screenshot with yellow bar) th… (read more)

In one account the body of the selected message is displayed normally for reading and then press "reply" to answer. In the second account, (screenshot with yellow bar) the selected message appears weirdly as if ready to edit. Just happened and can't find the setting that has been disturbed.

Archived 1 90

How do I sop Thunderbird trying to download messages from an account that is now dead

I have an account - david.woodcock@skynet .be that is no longer active. But Thunderbird is still trying to connect to it and download messages. How do I stop Thunderbird … (read more)

I have an account - david.woodcock@skynet .be that is no longer active. But Thunderbird is still trying to connect to it and download messages. How do I stop Thunderbird from trying to access this account?

Solved 5

can't delete/remove accounts from Thunderbird Desktop MacOS

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing hap… (read more)

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

Open 3 20

Cannot access Accounts, stuck on primary

I installed Thunderbird last night. The release is Once I got Thunderbird installed only the default account (the first one I added to Thunderbird) was on the right hand… (read more)

I installed Thunderbird last night. The release is

Once I got Thunderbird installed only the default account (the first one I added to Thunderbird) was on the right hand pane. I have set up 4 accounts and I cannot get to any of them. I Googled and tried all suggestions which seem possible.

Can anyone help me find my other accounts?

Bill

Archived 3 30