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how to get to my mailbox

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple ema… (read more)

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

Open 22 150

Checkboxes in FF are very unusable now...

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that… (read more)

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that the box is checked is a slight "highlight" around the edge of the box, nothing actually in the box. See attached screenshot from the USPS website.

Also, the NO checkbox wasn't even visible until I clicked the area next to it. It was just blank.

I've seen this for set-up pages for WordPress plugins and on standard contact forms (using CF7 plugin) where the checkboxes so very little or no interaction to the user at all.

Grant it, I know now what to look for and how to use these. But any standard user is going to be absolutely confused by this unintended (I Hope) browser behavior.

Open 6 40

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Open 5 220

Can you direct me to where I might get the Firefox app anywhere else than google, please?

Hello, everyone, Tried to download Firefox onto my android mobile, but it kept saying I have to get the app from google. Due to my ‘thing’ about internet security, I will… (read more)

Hello, everyone,

Tried to download Firefox onto my android mobile, but it kept saying I have to get the app from google.

Due to my ‘thing’ about internet security, I will not use google at any price!

Can you direct me to where I might get the app elsewhere, please?

Thanx very much,

KR CJAB

Open 4 319

message as actual plain text, ignoring any markup in the message

Hello, Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup… (read more)

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

Open 3 40

still no keyboard shortcuts for android?

I'm trying to use ctrl+f to use the find function on my Samsung tablet S11 to no avail. I found the article saying to use the 3 dots next to the url bar, which works, but… (read more)

I'm trying to use ctrl+f to use the find function on my Samsung tablet S11 to no avail. I found the article saying to use the 3 dots next to the url bar, which works, but significantly increases the amount of time it takes me to do so AND I have to redo it for every single page. Is there truly no way to use keyboard shortcuts? That feels a bit insane to me...

Open 3 20

Can not log on to 3 email accounts. All had working passwords, but now not will authenticate.

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username … (read more)

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username redacted@westpeake.com failed. Brian West www.westpeake.com

Open 3 170

Possible settings fault

I have emailed 7th August to what appears on my mobile from Thunderbird settings just a review address. I explained that I have not received in Thunderbird any emails fro… (read more)

I have emailed 7th August to what appears on my mobile from Thunderbird settings just a review address. I explained that I have not received in Thunderbird any emails from my BT email system since Monday 22 July which happens to be the date shown on my mobile phone as the last date for your update. I can send emails via Thunderbird but not receive messages. The email address I use is john.morris@deritter.org.uk which goes to john.m280@btinternet.com I am sending this message from my laptop as it is easier to write that way and I stand a better chance of getting a reply than on my mobile Thunderbird.

Could you please let be know if your settings update on 22July caused the problem or what else needs putting right.

Another question. BT have a Spam folder to which many important emails are directed. These are not collected by Thunderbird which does not have a Spam folder. This means that if verifying codes are sent to my email address I can't recover them.

I am otherwise very pleased with Thunderbird and would just like these points investigated. Kind regards John Morris

Moved to Thunderbird for Android product

Open 2

Thunderbird stopped working Android 16

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted me… (read more)

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted messages to be sure. I checked my android settings as indictated in the troubleshooting guides and have been unable to resolve problem. I have it set to automatically download emails. Manually checking emails by using the "refresh" button does not work either.

Open 2 170

Sorry. I need to try to access my previous questions when my ;ate hsband's TB crashed during power outage. It was solved about 2 years ago

TB is hung up on my late husband's computer and none of the suggestions made has released it. Current advisors are Windows people and this is an old Mac Mini running OS 1… (read more)

TB is hung up on my late husband's computer and none of the suggestions made has released it. Current advisors are Windows people and this is an old Mac Mini running OS 10.13. One of your advisors solved a similar problem two years ago and David told me I could open that message by clicking on Robert as question originator. Please email mr at X@perless.com if you have comments or questions.

(PII redacted by moderator)

Open 2 20

Smart Window not working

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlis… (read more)

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlist.

Wondering if I'm alone facing this or it is just another bug.

Best wishes,

Open 2 20

because of my vision i use the contrast theme feature in win11. it works great except in my firefox browser 152.02. its dropdown menus are not in the contrast theme, therefore they are hard for me to read. is there a fix?

because of my vision i use the contrast theme feature in win11. it works great except in my firefox browser 152.02. its dropdown menus are not in the contrast theme, the… (read more)

because of my vision i use the contrast theme feature in win11. it works great except in my firefox browser 152.02. its dropdown menus are not in the contrast theme, therefore they are hard for me to read. is there a fix?

Open 1 40