Showing questions for topic:

I can't access my inbox after a crash during a power outage.

duplicate of /questions/1587098 thread My late husband's oid Mac Mini crashed during a power outage. Firefox is fine but TB says that the inbox is being used by another s… (read more)

duplicate of /questions/1587098 thread

My late husband's oid Mac Mini crashed during a power outage. Firefox is fine but TB says that the inbox is being used by another something and to wait to use it. I can't open it. I keep this computer active because his artworks and videos are on it. And I feel that he is still here if his computer is. You can also reach me at [edited email from community support forum]. I need to get in. Should I just restart? Or will it take more? I do get Robert's email on my iPhone and it is coming in.

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F12 opens the inspector - How to change th eshortcut of remove it completetly

F12 opens the inspector - How to change th eshortcut of remove it completely F12 is near the backspace key on my asus laptop and I keep accidently hitting it and would li… (read more)

F12 opens the inspector - How to change th eshortcut of remove it completely

F12 is near the backspace key on my asus laptop and I keep accidently hitting it and would like to remove this fuctionality. I can just use ctrl shift c if I need it

My sanity is at stake here!

Solved Archived 1 140

Is it possible to access Settings>Accessibility>WebsiteContrast to quickly turn it on and off, by setting it as a bookmark (or quick access) rather than having to click settings and search for it each time?

Is it possible to access Settings>Accessibility>WebsiteContrast to quickly turn it on and off, by setting it as a bookmark (or quick access) rather than having to c… (read more)

Is it possible to access Settings>Accessibility>WebsiteContrast to quickly turn it on and off, by setting it as a bookmark (or quick access) rather than having to click settings and search for it each time?

Can you let me know if this is possible, or possibly add it in a future update if it is not?

I know that there are extensions that allow you to do this, but I am wary of using too many extensions because they can be a privacy vulnerability.

Solved 1 20

Chai tea

Do you sell the Chai tea you have today served for customers to drink in your restaurant? It was made with milk & very good. Thanks, Sally

Locked Archived 1 140

Google's

Good Evening sir *Greetings Mr Olagoke.* Dear sir First of all, I want to really appreciate you wonderfully for the job offer with the arrangement for my transportation… (read more)

Good Evening sir

*Greetings Mr Olagoke.* 

Dear sir

First of all, I want to really appreciate you wonderfully for the job offer with the arrangement for my transportation. 👏🏼👏🏼👏🏼

Discussion on inspection

I hereby request for your cooperation

Thanks

Olagoke Olatunde

Locked Archived 1 170

Keyboards blocks view of webpage on mobile - Firefox for Android

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks … (read more)

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks the view of responsive webpages and most times blocks the view of text input boxes while typing.

Image attached shows how the keyboard is overlaid on top of the end of the footer of the Mozilla website. Last image shows a Chrome screenshot for comparison.

Solved Locked Archived 1 358

Windows Magnifier View won't follow text curser on web pages after latest Firefox update.

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update. I am typing this into Notepad and copy/pasting it to the tex… (read more)

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update.

I am typing this into Notepad and copy/pasting it to the text box on the site.


I am legally blind, and I am very dependant on the Windows Magnifier. Yesterday I took the latest Firefox update and after installing it, the Windows Magnifier will no longer follow the text cursor on web pages rendered in Firefox. It will follow typing in the address bar and the search bar on the task bar, but it will not on web pages rendered in Firefox.

I do not have this problem with Chrome or Librewolf.

I had made two earlier posts with no response from Support. I have been trying desperately to figure out what waws going on as I was moving links, bookmarks & passwords into Librewolf.

I tried to refresh Firefox. It didn't work. I tried safe mode. It didn't work. I even tried a different profile. It didn't work. I even tired uninstall & reinstall Firefox. It didn't work.

I even called the Microsoft Disability desk and had them check my magnifier settings, and they are fine, and yet even if I toggled them on & of--it still didn't work.

So finally, out of desperation, I did the dreaded System Restore.

I rolled it back to August 18th and sat and waited.

And though I had to relog into Firefox--it worked!

and i have been surfing happily all evening until I loaded the Spotify player page and it wouldn't play. Okay this was weird because I had been using it all week and suddenly it wouldn't play. I did a search, and apparently it wasn't just me. I opened the About Firefox and there it was--the dreaded update.

Believe me, I really didn't want to restaret the browser, but it was doomed to happen anyway.

And guess what--the Windows Magnifier view won't follow the text cursor in web pages rendered in Firefox--Again!

The Spotify player plays again but.....

If you don't believe me, open the Windows Magnifier, dock it on your task bar, and try to type into a web page. The view just goes cockeyed.

So yes, the update has a bug. And for all the people who are visually handicapped and use the Windows Magnifier we are cursing you right now and hoping for a quick fix before we all have to move to Chrome.

You sighted people have no idea how frustrating this is.

At least I'm glad it's not my PC.

But if it doesn't get fixed, I"m absolutely done with this browser. It is now unusable for people with visual disabilities.

Good luck.

Thank you. '

Solved Archived 1 130

Copy & Paste

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public comm… (read more)

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public community support forum] TIA, Barry

Solved Archived 1 109

Something is wrong when trying to create a youtube channel using NVDA.

Hi, I was asked if I could contact you by google disability. I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA. I press b … (read more)

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Solved Archived 1 140

forgotten password for johnandrew@xtra.co.nz. Please forward instructions to johnandrewnz111@gmail.com

Please reopen my access to johnandrew@xtra.co.nz via johnandrewnz111@gmail.com. I am "loading" ?? a new Lenovo LOQ computer . I am 89 years old and not comfortable with c… (read more)

Please reopen my access to johnandrew@xtra.co.nz via johnandrewnz111@gmail.com. I am "loading" ?? a new Lenovo LOQ computer . I am 89 years old and not comfortable with computer jargon. Some how deleted the password and mucked up the recovery procedure and Mozilla account access details. Thanks John

Solved Archived 1 50

Unhable to login, Thunderbird in Windows

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usua… (read more)

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usually just runs & downloads emails. I enter my password, then a code from authenticator app. It shows the page below in an embedded browser window that has a checkbox and an "Agree" button. I check the box but the Agree button is still disabled. Dead end. I cannot connect & I'm stuck.

Solved 1 70

Make Bookmarks Easier to Access

Hello developers. I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular t… (read more)

Hello developers.

I really enjoyed using Firefox on iOS. It is so much better than other browsers in terms of continuity. However, I do find that there’s one particular thing that Firefox can do better—how to access bookmarks.
“Bookmarks” on the Homepage should be able to be put on top. On the current version, the location of “Bookmarks” is fixed on the bottom of the screen, below “Shortcuts” and “Jump back in”. For many users, including myself, bookmarks are more convenient than Shortcuts. It would be great to move it up top.

And it should be able to show folders. I have a lot of bookmarks, so I have to group them in several folders. What current version does is probably guessing which specific one you want to pick and show it, and the hierarchy is dismissed. So maybe it should show it exactly how it is on the desktop.

That’s all suggestions I got. Thank you for your reading.

Solved Archived 1 190