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  • Archived

Very slow download of msgs. Sometimes stops downloading.

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it … (read more)

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it will only download one msg of several. Meanwhile I can use Firefox to access my provider and see the email and read it, while Thunderbird is still cranking away.

Asked by balbert3 6 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

I have a group and it works, but unable to locate the group for edits.

The addresses that I originally set up in the group are saved in the group since by entering the group name in the address field all the addresses are entered into the ma… (read more)

The addresses that I originally set up in the group are saved in the group since by entering the group name in the address field all the addresses are entered into the mail. Problem is that I cannot find the group for editing purposes. I thought the way was to go to contacts on the left and find the group there....no such group listed. Thanks, Ken

Asked by ken_RM 5 years ago

Last reply by user01229325 5 years ago

  • Archived

Can't install "enigmail.com" as firefox says "isn't signed"

I'm trying to install the enigmail program, but it won't and says it "isn't signed" and thus I can get/read or whatever a pgp program... or is it a file? Sorry to be so … (read more)

I'm trying to install the enigmail program, but it won't and says it "isn't signed" and thus I can get/read or whatever a pgp program... or is it a file? Sorry to be so dense but I'm so spaced over this at the moment I seem to not be as focused as usual.

Any help would be appreciated... Nat, a long-time user of Firefox, which I love dearly...

Asked by NathanielA 2 years ago

Last reply by James 2 years ago

  • Archived

Our emails are not being saved to the sent folders.

Mozilla Firefox being used at retail store with multiple users. Our emails send but do not get saved to the sent folders so we cannot look back to check content, timing, … (read more)

Mozilla Firefox being used at retail store with multiple users. Our emails send but do not get saved to the sent folders so we cannot look back to check content, timing, details, attachments, etc. This seems to happen sporadically. Ideas?

Asked by woodfurniture 4 years ago

Last reply by amanchesterman 4 years ago

  • Archived

emails have disappeared from the Inbox

Seventeen emails are no longer displaying in the Inbox; all that is displayed is the time and date, which is now identical for all 17, probably the time the laptop was … (read more)

Seventeen emails are no longer displaying in the Inbox; all that is displayed is the time and date, which is now identical for all 17, probably the time the laptop was shut down on March 22nd, possibly indicating an abnormal shut down. The emails are listed individually but do not now show the sender, subject or any of the text, but do display the return arrow symbol where an email was replied to prior to the error. Are they lost forever or can they be recovered from somewhere, please? The error is on a Laptop using Windows 7, not this PC.

Thanks in advance for any help.

Monday 28 March 10.20am I tried the Repair function suggested by Matt, but nothing happened - the emails are still all listed, but without any detail or content..

Asked by kushtie 4 years ago

Last reply by Matt 4 years ago

  • Archived

Can't log on to aol to read e-mail

I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed."… (read more)

I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed." If I then click retry I get another dialouge which says "server grwengserv@aol.com has disconnected. the server may have gone down or there may be a network problem".

Ihave tried the following :-

1 Restored profile from backup.

2 Deleted profile and created new one.

I know my password is ok because I can log on using the aol browser using it and get access to my e-mail that way but this is not ideal.

Should I try a complete re-install of Thunderbird ?

Any help would be gratefully recieved.

Best Regards



Alan Easn

Asked by Brit61 4 years ago

Last reply by Matt 4 years ago

  • Archived

Your instructions say click on Security and then on the Junk tab, but there ain't no Junk tab there--where is it?

I was following the instructions for setting up the Junk tab functions, but the Junk tab wasn't there where the instructions said it would it be. Anybody know where it i… (read more)

I was following the instructions for setting up the Junk tab functions, but the Junk tab wasn't there where the instructions said it would it be. Anybody know where it is?

Asked by jreiman 4 years ago

Last reply by Zenos 4 years ago

  • Archived

In with FF webmail; out with Thunderbird! Connot access Attachments!

I went to Firefox web mail first. Thunderbird retrieved my details from my lost Outlook Express which was fine. But at the moment, all my incoming mail comes to Firefox… (read more)

I went to Firefox web mail first. Thunderbird retrieved my details from my lost Outlook Express which was fine. But at the moment, all my incoming mail comes to Firefox web mail, and I can only send out by Thunderbird. Also, I cannot access Attachments in Firefox. Help, please!

Asked by DouglasWilkinson 4 years ago

Last reply by christ1 4 years ago

  • Archived

The bottom of Thunderbird I have a rectangle that says 84% . What does it mean and how to reduce %

My Thurderbird says 84% in a small rectangular box at the bottom of my Thunderbird e-mails. Does this mean I'm almost at capacity and how can I lower that percentage? … (read more)

My Thurderbird says 84% in a small rectangular box at the bottom of my Thunderbird e-mails. Does this mean I'm almost at capacity and how can I lower that percentage?

Asked by livingintheusa 5 years ago

Last reply by christ1 5 years ago

  • Archived

How can I restore the command "send later" which you removed in your recent update?

I write my emails and then go to a wi-fi hotspot to send them. Until now I have written them and clicked on "send later" and they have appeared in the Outbox until I lo… (read more)

I write my emails and then go to a wi-fi hotspot to send them. Until now I have written them and clicked on "send later" and they have appeared in the Outbox until I logged on and could send them all with one click. The latest update to Thunderbird has removed this facility. How can I restore it, please?

Asked by LO262 5 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

My C drive burnt ot and i lost my email contacts. Is there a way to save contacts on another drive?

When my C drive burnt out and I reloaded Thunderbird I lost all my email contacts. Is there a way to save my contacts to another drive? I think there should be an automat… (read more)

When my C drive burnt out and I reloaded Thunderbird I lost all my email contacts. Is there a way to save my contacts to another drive? I think there should be an automatic save button when you save an email in Thunderbird. When I reload Windows the same thing happens.

Asked by dustynick 5 years ago

Last reply by Zenos 5 years ago

  • Archived

Almost every time i type an email address name: ie Trevor, the email goes to another person on my email list. Doesn't recognize Trevor, sends it to Bev D.

When I type in an email address, your program doesn't know the alphabet. If I Type Trevor, Bev D comes up. What's up with that. Thunderbird does not know the alphabet. … (read more)

When I type in an email address, your program doesn't know the alphabet. If I Type Trevor, Bev D comes up. What's up with that. Thunderbird does not know the alphabet. All names starting with T or Trevor should come up from my email addresses, not another consonant or vowel. How do you fix this? All my emails are going to the wrong people because Thunderbird has no idea who to send it to. Doesn't recognize the alphabet. Does everyone have this same terrible problem? If i want to send an email to Linda, another name, not starting with L comes up. If I type an email to Sharen, another name, not beginning with S comes up. What on earth? This is one lousy program. I need your help in solving this problem..... Thank you.

Asked by Barbaras 5 years ago

Last reply by Matt 5 years ago

  • Archived

Security controls

When I send a mail with an attached file I have a message : "Vous êtes en train de passer outre la façon dont TB identifie ce site" (you are overcoming the way TB identif… (read more)

When I send a mail with an attached file I have a message : "Vous êtes en train de passer outre la façon dont TB identifie ce site" (you are overcoming the way TB identifies this site). What does it mean ? I suspect the parameter to adjust is in the anti virus Avast ?

Asked by jcabbe 5 years ago

Last reply by christ1 5 years ago

  • Archived

Had trouble with Eudora and switched to Thunderbird. Can I import my mailboxes from Euroda to Thunderbird ?

Received a certificate error in Eudora in Sept. 2015. I found a very helpful Verizon tech support that fixed the problem. Received the same type of certificate error se… (read more)

Received a certificate error in Eudora in Sept. 2015. I found a very helpful Verizon tech support that fixed the problem. Received the same type of certificate error several weeks ago. Decided to change to Thunderbird, since Eudora is no longer supported. I took the POP and SMTP address information out of Eudora, but I can still review my emails. I created several special mailboxes within Eudora. Can I import these mailboxes and their contents to Thunderbird ? Also, I see there is an archive capability in Thunderbird. Can I move my Inbox and sent messages from Eudora to Thunderbird under ' archive ' ? Can I have ' sub ' mailboxes within the archive file ?

Asked by mrbill20904 4 years ago

Last reply by amanchesterman 4 years ago

  • Archived

Thunderbird not working

as of about 12:15 today my thunderbird email stopped working... my internet connection is fine and I am able to do all the other things on my system apart from opening my… (read more)

as of about 12:15 today my thunderbird email stopped working... my internet connection is fine and I am able to do all the other things on my system apart from opening my Thunderbird, either from the desk shortcut or by going to all programmes and trying that as well. Nothing... I do have up to date norton and I have run a full scan, nothing showing up. Can you assist please. Bear in mind that I am no wiz-kid at technical jargon.

Regards

Laurie

Asked by LAURIE789 4 years ago

Last reply by Toad-Hall 4 years ago