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  • Archived

default address book for contacts sidebar in Thunderbird 38 (bug 1142705)

Thunderbird 38.0.1 Windows 7.1 Click on "Write". Contacts side bar opens with "All Address Books" as default. It used to default to the LAST USED Address Book. [I've only… (read more)

Thunderbird 38.0.1 Windows 7.1 Click on "Write". Contacts side bar opens with "All Address Books" as default. It used to default to the LAST USED Address Book. [I've only noticed this new behavior in the last few days.] No matter which address book I select, Write now always opens with "All Address Books". ["All Address Books" displays a combined list of ALL the contacts in ALL the address books]. How do it get it to default to the 'last used' address book please?

Asked by Dickel 5 years ago

Last reply by Geert-Emo 5 years ago

  • Archived

How do I export contacts in the address books?

I am trying to export my contacts from my address book and when I click on Export it opens a window but there are no files to chose from. I have checked the View - Layou… (read more)

I am trying to export my contacts from my address book and when I click on Export it opens a window but there are no files to chose from. I have checked the View - Layout - Toolbar - Directory Pane is checked but it still does not work and there are no further instructions. Can someone please advise the steps to do this? I thought it would be a simple process but not sure why not working. Thanks.

Asked by fpeterjam 4 years ago

Last reply by user01229325 4 years ago

  • Archived

Font Changes Size After E-mail Is Sent

I've been using Thunderbird for years, with my default font set to Verdana, medium. Worked fine. Recently I wanted to switch my font to Calibri, because I felt it was eas… (read more)

I've been using Thunderbird for years, with my default font set to Verdana, medium. Worked fine.

Recently I wanted to switch my font to Calibri, because I felt it was easier to read. So I tried Calibri, medium as the default font. Looked too small in the e-mail editor. Then I tried Calibri, large as the default font. Looked just right in the e-mail editor.

However, while Calibri, large looks fine while I'm composing the e-mail, after the e-mail is sent, it's way too large! This size-changing didn't happen with Verdana, medium but it's happening with Calibri, large.

Also, if I do Calibri, medium as the default font, it looks the same when I'm composing the e-mail as it does after the e-mail is sent. But it's too small.

So I'm stuck. I want to use Calibri. But Calibri, medium is too small, and Calibri, large is only right in the editor, but way too large when the e-mail is sent.

Why is the font size changing when the e-mail is sent? And is there any way to use Calibri?

Thanks!

Neil

Asked by Enargins 4 years ago

Last reply by Matt 4 years ago

  • Archived

setting and saving font size

For sending emails, I want to be able to save the font size I choose (14), so that I don't have to re-set it each time I am writing. I know how to change the font size, b… (read more)

For sending emails, I want to be able to save the font size I choose (14), so that I don't have to re-set it each time I am writing. I know how to change the font size, but can't save it. How do I keep the font size?

Asked by Rogurak 3 years ago

Last reply by Zenos 3 years ago

  • Archived

I've lost all my data during failed migration using Windows easy transfer

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappear… (read more)

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappeared from the Transcend during the process, and the Thunderbird on the old computer won't work any more (the message is that the program is running but not responding).

Is there any way of retrieving my old address book, at least??

Asked by JimTait 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

I am getting message "An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required." How do I fix this?

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: … (read more)

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again."

I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving.

Thank you.

Asked by 8mileshigh 6 years ago

Last reply by christ1 6 years ago

  • Archived

"send later" now appears on emails. "Send now" is blanked out. How to I change to "send now"?

Suddenly any new emails I write with Thunderbird only have the option "send later" in the upper left hand corner of the screen. I went into the tools and the heading "se… (read more)

Suddenly any new emails I write with Thunderbird only have the option "send later" in the upper left hand corner of the screen. I went into the tools and the heading "send now" is faded/blanked out and I can not switch to it. How do I change the send option back to "send now"?

Asked by ccimocm3974 3 years ago

Last reply by Matt 3 years ago

  • Archived

How can I save emails to my hard drive? Does Archive save to my hard drive or to a Mozilla server?

All my email disappeared from my Yahoo email inbox. So I created a Thunderbird email account which automatically mirrors my Yahoo email. I thought this would be a back… (read more)

All my email disappeared from my Yahoo email inbox. So I created a Thunderbird email account which automatically mirrors my Yahoo email. I thought this would be a backup, in case all my yahoo email disappears again. But I am no so sure this is really a backup since the emails on Thunderbird might also disappear someday (for reasons which are entirely beyond me).

So in view of the foregoing, I wanted to store all my emails to my hard drive as a backup, without having to cut and paste the content of each message. Is there any way of doing that for emails on Thunderbird (or Yahoomail)?

I don't think the Archive feature is satisfactory since that just stores mail on another Thunderbird or Yahoo server, and again, that could be lost, and there will be no way to retrieve it.

Thanks!

Asked by dciao 4 years ago

Last reply by user01229325 4 years ago

  • Archived

Getting very sick of duplicate emails, several per day. Can remove but that doesn't solve the problem

Have installed "remove duplicates" but I would actually like to stop getting them. I am removing emails off the server on downloading but still keep getting duplicates in… (read more)

Have installed "remove duplicates" but I would actually like to stop getting them. I am removing emails off the server on downloading but still keep getting duplicates including after the first one has been deleted.

Asked by oldbloke 5 years ago

Last reply by Matt 4 years ago

  • Archived

a password was added to my thunderbird email. i did NOT ADD IT . How do I remove it?

i wnet to -Tools -options --passwords -saved passwords clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP… (read more)

i wnet to -Tools -options --passwords -saved passwords

clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP

Asked by bbqben 6 years ago

Last reply by user01229325 6 years ago

  • Archived

Inbox Full? Emptied trash and compacted, but what when I can't do that?

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with… (read more)

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

Asked by dave2701 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

How do I change the default reply to address when I click a mailto. I have two different emails in thundebird.

When I click a mailto link on the web it opens a new message in thunderbird, which is fine. I want it to use a particular account as the default. I have two email address… (read more)

When I click a mailto link on the web it opens a new message in thunderbird, which is fine. I want it to use a particular account as the default. I have two email address that I manage through thunderbird.

Asked by cheryli1964 6 years ago

Last reply by ttarr 6 years ago

  • Archived

Is there a way to prompt for a password to access Thunderbird?

I would like to protect access to the Thunderbird software on my PC by being prompted for a password (for the acct) when Thunderbird is first accessed/opened. I frequent… (read more)

I would like to protect access to the Thunderbird software on my PC by being prompted for a password (for the acct) when Thunderbird is first accessed/opened. I frequently download email (via my yahoo POP acct) to my PC and currently there's no security on the PC to prevent unauthorized access to email folders (on my PC) within Thunderbird. The master password concept doesn't apply here because email is already downloaded (thus not being accessed on an email server). Netscape back in the day provided this security feature and wondered if Thunderbird has a similar feature. Any assistance would be appreciated.

Asked by stiffld007 6 years ago

Last reply by Toad-Hall 6 years ago

  • Archived

Thunderbird fails to reinstall.

I originally attempted to move a Thunderbird profile from a failing Windows 7 hard drive (D:) which I had installed in my computer as a slave drive, to a new hard drive … (read more)

I originally attempted to move a Thunderbird profile from a failing Windows 7 hard drive (D:) which I had installed in my computer as a slave drive, to a new hard drive (C:) with a freshly installed Windows 7 and Thunderbird. After several failed attempts, I gave up because every time I would start up Thunderbird on the new drive (C:), it would start only with the basic Thunderbird program without finding the profile information. Thinking I might have corrupted the newly installed Thunderbird, I then uninstalled Thunderbird completely from the new drive (C:) using the uninstall option in the "programs and features" of my control panel. I then attempted to reinstall Thunderbird on the new drive. I downloaded the installation file from the Mozilla Thunderbird site. It seemed to "nearly" install with the green progress bar moving almost all the way across. At this point the installation program had already installed the Thunderbird icon showing on the quick launch bar and the installation window said it was "Cleaning up the birdcage.", but the progress bar never went all the way to the end, no matter how long I waited. I then tried to start Thunderbird by clicking on the new icon on the quick launch bar, but Thunderbird did not start and I received only a pop up window with the message, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." In a separate location I still have the original profile saved from the drive D: Since Drive D: still had the Windows 7 operating system on it, I disconnected my new drive (C:) and connected up the slave drive as the main drive again. The reason I was changing out drives was because whenever the old drive starts, I received a boot screen warning telling me it is failing and to push F1 to continue. The old drive takes 15 minutes or more just to start Windows 7, but once loaded, all the files are still accessible with Windows Explorer. It also takes a very long time for any program to start. (I am guessing that the motor on the drive is failing and it is running at a very slow RPM.) Since I attempted to move the profile from Thunderbird on drive D:, I can no longer start Thunderbird on drive D: either. I thought I might have corrupted the Windows 7 OS on the new drive, so I ran the command "cmd/scannow" from the command prompt screen, but it showed no corrupted files on the new drive. I also tried doing system restore on both drives, but both failed. I operated a printing company for 30 years, but closed it and have been working from home to care for my ill wife for the last 3 years. I managed to make a very a minimal income outsourcing printing work for people online, but all of my contacts for past and current work were in that Thunderbird profile. If someone could instruct me how to load Thunderbird again and get the profiles installed, it would be greatly appreciated. Since none of my Email now work, I can only be contacted by responded to through this forum, or calling me 24/7 at 281-463-1302. Thank you, James Galyon

Asked by JamesGalyon 4 years ago

Last reply by John99 4 years ago

  • Archived

how do i import sunbird calendar into lightning

I have been using sunbird for quite some time, and need to go to lightning. Since I have many birthdays and events on the Sunbird calendar, how do I get all that stuff i… (read more)

I have been using sunbird for quite some time, and need to go to lightning. Since I have many birthdays and events on the Sunbird calendar, how do I get all that stuff into the lightning calendar?

Asked by davidrgloss 5 years ago

Last reply by peterFisp 5 years ago