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  • Archived

default address book for contacts sidebar in Thunderbird 38 (bug 1142705)

Thunderbird 38.0.1 Windows 7.1 Click on "Write". Contacts side bar opens with "All Address Books" as default. It used to default to the LAST USED Address Book. [I've only… (read more)

Thunderbird 38.0.1 Windows 7.1 Click on "Write". Contacts side bar opens with "All Address Books" as default. It used to default to the LAST USED Address Book. [I've only noticed this new behavior in the last few days.] No matter which address book I select, Write now always opens with "All Address Books". ["All Address Books" displays a combined list of ALL the contacts in ALL the address books]. How do it get it to default to the 'last used' address book please?

Asked by Dickel 5 years ago

Last reply by Geert-Emo 4 years ago

  • Archived

Font Changes Size After E-mail Is Sent

I've been using Thunderbird for years, with my default font set to Verdana, medium. Worked fine. Recently I wanted to switch my font to Calibri, because I felt it was eas… (read more)

I've been using Thunderbird for years, with my default font set to Verdana, medium. Worked fine.

Recently I wanted to switch my font to Calibri, because I felt it was easier to read. So I tried Calibri, medium as the default font. Looked too small in the e-mail editor. Then I tried Calibri, large as the default font. Looked just right in the e-mail editor.

However, while Calibri, large looks fine while I'm composing the e-mail, after the e-mail is sent, it's way too large! This size-changing didn't happen with Verdana, medium but it's happening with Calibri, large.

Also, if I do Calibri, medium as the default font, it looks the same when I'm composing the e-mail as it does after the e-mail is sent. But it's too small.

So I'm stuck. I want to use Calibri. But Calibri, medium is too small, and Calibri, large is only right in the editor, but way too large when the e-mail is sent.

Why is the font size changing when the e-mail is sent? And is there any way to use Calibri?

Thanks!

Neil

Asked by Enargins 4 years ago

Last reply by Matt 4 years ago

  • Archived

Thunderbird fails to reinstall.

I originally attempted to move a Thunderbird profile from a failing Windows 7 hard drive (D:) which I had installed in my computer as a slave drive, to a new hard drive … (read more)

I originally attempted to move a Thunderbird profile from a failing Windows 7 hard drive (D:) which I had installed in my computer as a slave drive, to a new hard drive (C:) with a freshly installed Windows 7 and Thunderbird. After several failed attempts, I gave up because every time I would start up Thunderbird on the new drive (C:), it would start only with the basic Thunderbird program without finding the profile information. Thinking I might have corrupted the newly installed Thunderbird, I then uninstalled Thunderbird completely from the new drive (C:) using the uninstall option in the "programs and features" of my control panel. I then attempted to reinstall Thunderbird on the new drive. I downloaded the installation file from the Mozilla Thunderbird site. It seemed to "nearly" install with the green progress bar moving almost all the way across. At this point the installation program had already installed the Thunderbird icon showing on the quick launch bar and the installation window said it was "Cleaning up the birdcage.", but the progress bar never went all the way to the end, no matter how long I waited. I then tried to start Thunderbird by clicking on the new icon on the quick launch bar, but Thunderbird did not start and I received only a pop up window with the message, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." In a separate location I still have the original profile saved from the drive D: Since Drive D: still had the Windows 7 operating system on it, I disconnected my new drive (C:) and connected up the slave drive as the main drive again. The reason I was changing out drives was because whenever the old drive starts, I received a boot screen warning telling me it is failing and to push F1 to continue. The old drive takes 15 minutes or more just to start Windows 7, but once loaded, all the files are still accessible with Windows Explorer. It also takes a very long time for any program to start. (I am guessing that the motor on the drive is failing and it is running at a very slow RPM.) Since I attempted to move the profile from Thunderbird on drive D:, I can no longer start Thunderbird on drive D: either. I thought I might have corrupted the Windows 7 OS on the new drive, so I ran the command "cmd/scannow" from the command prompt screen, but it showed no corrupted files on the new drive. I also tried doing system restore on both drives, but both failed. I operated a printing company for 30 years, but closed it and have been working from home to care for my ill wife for the last 3 years. I managed to make a very a minimal income outsourcing printing work for people online, but all of my contacts for past and current work were in that Thunderbird profile. If someone could instruct me how to load Thunderbird again and get the profiles installed, it would be greatly appreciated. Since none of my Email now work, I can only be contacted by responded to through this forum, or calling me 24/7 at 281-463-1302. Thank you, James Galyon

Asked by JamesGalyon 4 years ago

Last reply by John99 4 years ago

Firefox has stopped sending email messages even when emailing myself.

I get from Thunderbird: An error occurred while sending mail. The mail server responded: 554 5.7.1 <[email address]>: Relay access denied. Please check the message … (read more)

I get from Thunderbird:

An error occurred while sending mail. The mail server responded: 554 5.7.1 <[email address]>: Relay access denied. Please check the message recipient "[email address]" and try again

I get from my alternate client Eudora:

SSL certificate rejected - unknown error.

Certificate:

   Data:
       Version: 3 (0x2)
       Serial Number:
           6e:5d:32:71:32:b8:bb:48:98:9d:7a:ca:6c:42:f6:66
       Signature Algorithm: sha256WithRSAEncryption
       Issuer: OU=generated by avast! antivirus for SSL/TLS scanning, O=avast! Web/Mail Shield, CN=avast! Web/Mail Shield Root
       Validity
           Not Before: Jan  1 12:00:00 2010 GMT
           Not After : Jan  1 12:00:00 2040 GMT
       Subject: OU=generated by avast! antivirus for SSL/TLS scanning, O=avast! Web/Mail Shield, CN=avast! Web/Mail Shield Root
       Subject Public Key Info:
           Public Key Algorithm: rsaEncryption
           RSA Public Key: (2048 bit)
               Modulus (2048 bit):
                   00:e7:10:94:e9:d4:21:2b:76:38:34:a7:a7:3b:4e:
                   a7:92:94:e1:e6:46:72:14:85:2d:18:cd:55:c8:30:
                   73:1e:f2:51:1e:73:c6:2f:6c:36:96:e9:cb:1e:56:
                   92:c8:d8:15:85:4c:e4:65:8b:7b:27:1b:e0:84:9d:
                   97:9f:40:de:b2:f0:8d:6c:01:92:8a:fc:b6:62:d6:
                   48:e4:22:d5:fd:99:3a:f9:a3:33:fb:fa:7c:58:07:
                   55:9f:19:ff:9f:3a:64:dd:bd:07:d2:ed:bc:39:20:
                   51:bf:fe:ca:60:e0:cd:b1:71:d9:54:a7:ba:d1:8e:
                   d0:a0:1c:1b:d3:0c:98:05:79:d7:b1:d2:80:4b:a0:
                   c8:e2:e2:64:80:dd:58:af:d6:7c:9a:66:b0:83:b3:
                   19:76:ab:5f:ad:a6:27:3f:f1:f4:6e:72:dc:47:c0:
                   4d:b7:2a:c0:be:65:6f:3f:73:fd:4e:28:ab:e6:8c:
                   20:4b:6c:32:ce:00:bd:45:7a:1e:fa:d9:b7:57:0d:
                   5a:89:31:34:fe:22:78:8b:56:eb:57:f6:c0:e6:8d:
                   44:f1:7e:a5:2e:3c:7d:f3:ef:82:95:69:a9:6f:5d:
                   fb:e6:e2:dc:b3:1f:91:ce:20:a0:bc:b3:05:3a:8c:
                   98:61:2e:06:9e:28:cd:02:73:ae:34:0d:cb:1f:67:
                   f1:41

Email address removed. Do not post sensitive information in a public forum. See Mozilla Support rules and guidelines

Asked by Arden Buck 4 months ago

Last reply by Matt 4 months ago

  • Archived

a password was added to my thunderbird email. i did NOT ADD IT . How do I remove it?

i wnet to -Tools -options --passwords -saved passwords clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP… (read more)

i wnet to -Tools -options --passwords -saved passwords

clicked remove all (thinking it would remove the password) NOT!! Thank Goodness I saved that password!! HELP

Asked by bbqben 5 years ago

Last reply by user01229325 5 years ago

  • Archived

Getting very sick of duplicate emails, several per day. Can remove but that doesn't solve the problem

Have installed "remove duplicates" but I would actually like to stop getting them. I am removing emails off the server on downloading but still keep getting duplicates in… (read more)

Have installed "remove duplicates" but I would actually like to stop getting them. I am removing emails off the server on downloading but still keep getting duplicates including after the first one has been deleted.

Asked by oldbloke 4 years ago

Last reply by Matt 4 years ago

  • Archived

I've lost all my data during failed migration using Windows easy transfer

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappear… (read more)

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappeared from the Transcend during the process, and the Thunderbird on the old computer won't work any more (the message is that the program is running but not responding).

Is there any way of retrieving my old address book, at least??

Asked by JimTait 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

I can't send a message with multiple receipients

I cannot send a message to a mailing list (multiple recipients). It gives an error message "<email list name> is not a valid email address because it is not of the … (read more)

I cannot send a message to a mailing list (multiple recipients). It gives an error message "<email list name> is not a valid email address because it is not of the form user@host. You must correct it before sending the email."

I have been sending such mailing list for years but this is a recent problem. I tried changing the list name, without success.

Asked by paulmozilla 4 years ago

Last reply by Toad-Hall 4 years ago

  • Archived

How can increase the size of my Sent folder?

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or the… (read more)

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or there is not enough disk space.' I have plenty of disc space. That message shows even trying to send/receive to myself. I suspect I need to increase the size of my Sent Folder. The accumulated archives go back to the 1990s.... and no, I don't want to get rid of them. Can I get into the defaults to make those files larger?

Asked by John Rossie 4 years ago

Last reply by Toad-Hall 4 years ago

  • Archived

Images from incoming

I'm using Thunderbird 38.6.0. with Win7. When I receive an email with attached JPG's, they do not display in the body of the email. Instead I get a blank square with a… (read more)

I'm using Thunderbird 38.6.0. with Win7. When I receive an email with attached JPG's, they do not display in the body of the email. Instead I get a blank square with a "squiggly" thing in the upper left of the square. Why won't they display in the body of the email? I attached a screenshot of what I see. This email has 26 images attache to it. They are all just square boxes. I can open the attachments with another program, but why can't I seen them in the email itself?

Asked by Stumann666 4 years ago

Last reply by Toad-Hall 4 years ago

  • Archived

I get completely blank msgs when sent from iphone. Suggestions?

It has worked great until someone with a phone tried to send me a message. All I get is completely blank messages except for "from" & "to" fields. I can text her from… (read more)

It has worked great until someone with a phone tried to send me a message. All I get is completely blank messages except for "from" & "to" fields. I can text her from my old flip phone and she gets the messages I send from Firefox.

Asked by iramanroe 6 years ago

Last reply by Matt 6 years ago

  • Archived

I want to return to a previous version of Firefox because the one I now have stinks!

I originally started using Mozilla twenty some years ago because I was able to choose the tools that I wanted and could avoid having to use Google. And now Yahoo is a pa… (read more)

I originally started using Mozilla twenty some years ago because I was able to choose the tools that I wanted and could avoid having to use Google. And now Yahoo is a part of Google, so I changed to a different service provider. And now with this latest Mozilla version, it does not allow me to install the service provider that I want. I'm stuck with Yahoo no matter what I do. So now I would like to go back to a previous version of Mozilla so I can get rid of this annoying Yahoo BS that keeps coming up on my PC. Would you please tell me how to go about reinstalling Firefox version 58.0!

Asked by warp4dennis 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I am getting message "An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required." How do I fix this?

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: … (read more)

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again."

I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving.

Thank you.

Asked by 8mileshigh 6 years ago

Last reply by christ1 6 years ago

  • Archived

addons to encode and decode winmail.dat

cannot open attachments in my emails sent from microsoft outlook comes in as winmail.dat/ need to know if there is an add on to help resolve this problem my internet ema… (read more)

cannot open attachments in my emails sent from microsoft outlook comes in as winmail.dat/ need to know if there is an add on to help resolve this problem my internet email is optonline

Asked by nstupay 4 years ago

Last reply by christ1 4 years ago

  • Archived

How do I open a file with the .mab extension?

I recently updated my older computer from Windows XP to Windows 7 and forgot to print out my address book from Thunderbird. I did save the file on a thumb drive and when… (read more)

I recently updated my older computer from Windows XP to Windows 7 and forgot to print out my address book from Thunderbird. I did save the file on a thumb drive and when I try to open that file, my computer does not recognize the file ending .MAB and will not open it. When I tried to open it by adding Thunderbird to the Windows list, it puts the file in an email and still will not open it. Please help! Thanks in advance for your help.

Asked by Shurrwill 4 years ago

Last reply by Matt 4 years ago

  • Archived

emails to others getting blocked

I'm trying to send out a club email to members of a car club I help manage. There are two servers who are being blocked by spamcop.com and I need to figure out how to get… (read more)

I'm trying to send out a club email to members of a car club I help manage. There are two servers who are being blocked by spamcop.com and I need to figure out how to get my messages through to those club members. I have tried to send both a bcc email to the group that member is in, and also a private email to those persons who are being spam cop blocked, and neither go through. Do I need to email those servers and ask them to unblock my email address? This doesn't happen when I have send mail using a similar email address and windows live mail. Only has started now that I am using Thunderbird with a new email. Below is the reply I get from the spamcop thing

Zana Goulding


This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

>>> leesheads@nventure.com (after RCPT TO): 554 5.7.1 Service unavailable; Client host [205.169.121.111] blocked using bl.spamcop.net; Blocked - see http://www.spamcop.net/bl.shtml?205.169.121.111


Reporting-MTA: dns; smtp.q.com Arrival-Date: Mon, 14 Mar 2016 19:15:22 -0400

Status: 5.7.1 Action: failed Final-Recipient: rfc822; leesheads@nventure.com Remote-MTA: dns; mx.nventure.com Diagnostic-Code: smtp; 554 5.7.1 Service unavailable; Client host [205.169.121.111] blocked using bl.spamcop.net; Blocked - see http://www.spamcop.net/bl.shtml?205.169.121.111 Last-Attempt-Date: Mon, 14 Mar 2016 19:15:22 -0400



This is a copy of the headers of the original message. ------

Return-Path: <68xr7@q.com> DKIM-Signature: v=1; a=rsa-sha1; d=q.com; s=ctl201402; c=relaxed/simple; q=dns/txt; i=@q.com; t=1457997321; h=From:Subject:Date:To:MIME-Version:Content-Type; bh=HD4+9bphUpKh1QhjeY7RHF7F6wU=; b=iWbjluHKEqLgTMwrmbqGpr7ZWrlKyIh/LswrCs63+8FyYqzQEGzYnr4nS86HL/YX ONxb/Zx3qB07h3jsmZLb19XFrdwm6I7XFdRSdPKt33lJs67s3cXGth/H1cBGH73h JO/simMNPxqMvVz2G8A0W79FE7epNN9iPSYMcHf+9BJ1NpidSRnicSlPCrFEqvKQ z94+LmxUzV7Cyzyr8NUq8h91w4wR65LZz5Y8mLZ7vg57k7MnrE4gZcw8vowpCVgu vyk0Oz4sDTIrc9u2sWE9p6bqVCgLJSaOvNnhVAG93Yvz9teJRKaZ3AoGysYA4GzS Y95K6feSWp2nW4/RGlcL1A==; X-Authed-Username: Njh4cjdAcS5jb20= X_CMAE_Category: 0,0 Undefined,Undefined X-CNFS-Analysis: v=2.1 cv=KZfr72oD c=1 sm=0 tr=0 a=dBlOkXC0M99wHcUQHOWygw==:117 a=dBlOkXC0M99wHcUQHOWygw==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=r77TgQKjGQsHNAKrUKIA:9 a=SBqWzh-XAAAA:8 a=ugQtapX26OUnVnR2YPIA:9 a=pILNOxqGKmIA:10 a=Z7sTkOwL804A:10 a=0yyyngVZdiQjIJlb1GUA:9 a=QZg-7OD3AnSvIjKM:21 a=_W_S_7VecoQA:10 a=1i2zTkM2763205_UlqcA:9 a=cujhC3vg87KUNkxo:18 a=HXjIzolwW10A:10 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine Authentication-Results: smtp02.quartz.synacor.com smtp.user=68xr7@q.com; auth=pass (LOGIN) Received: from [71.34.210.82] ([71.34.210.82:58998] helo=[192.168.0.79]) by smtp.q.com (envelope-from <68xr7@q.com>) (ecelerity 2.2.2.40 r(29895/29896)) with ESMTPSA (cipher=AES128-SHA) id 16/34-05317-00647E65; Mon, 14 Mar 2016 19:15:21 -0400 Subject: Fwd: Griot's Garage Friday Night Cruise In References: <49E50842CD1F432C980200AAB85625FB@heather> From: Zana Goulding <68xr7@q.com> X-Forwarded-Message-Id: <49E50842CD1F432C980200AAB85625FB@heather> Message-ID: <56E74601.20606@q.com> Date: Mon, 14 Mar 2016 16:15:13 -0700 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101

Thunderbird/38.6.0

MIME-Version: 1.0 To: undisclosed-recipients: ; In-Reply-To: <49E50842CD1F432C980200AAB85625FB@heather> Content-Type: multipart/mixed;

boundary="------------060203010605090904020507"


Asked by ZanaG 4 years ago

Last reply by user01229325 4 years ago