Thunderbird Community Forum

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

I often categorize my mail in differents files and subfolders. This morning I was checking my mail when I discovered that the subfolder "Agile Retraite' under the file called "Retraite" had diseapeared completely from thunderbird. Could you tell me how to get it back ?

Hi, I was trying to find a particular email and was playing with a couple of filters. I ended up with all of my inbox in alphabetical order. In other words, all the senders' names starting with A are at the top, and conversely all the Z' s are at the bottom. How do I put them back in the order received please? Many thanks, John.

Hi, Hoping I can get some help here, I couldn't find an answer in the search topics.

I have lost a few local subfolders. First the subfolders lost the emails contained in them and then the subfolders themselves disappeared.

I renamed the main folder just removing the year from the folder name and not long after that the above happened.

I have tried the following:

• Searching the help topics • Searching the forum • Closing reopening Thunderbird • I removed .msf files and restarted Thunderbird

I am not sure what I can do now.

Thanks in advance for any help.

I have a new PC. I have added five email accounts, three different hosts, with some difficulty. Thunderbird finds the details for others but then refuses with the message Authentication error. Unable to log in at server. Probably wrong configuration, username or password.

I added Thunderbird by copying from my old PC. The hosts for those not yet added are the same as those added.

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread.

I've started by first using filters on less important emails (ie so that no true disaster occurs if something goes horribly wrong). As I do so, I have questions!

For example, let's say I use a filter to: copy all the emails from @someone.org to a local folder then delete those emails (from the server)

What happens if one of those emails happens to be within a thread, including emails from people who don't match the filter (ie are not @someone.org). Have I broken the thread forever, ie, has something gone horribly wrong? If so, how do I prevent this behavior/have the entire thread move along with the targeted value? If not, I don't see how I can move email without breaking threads, which is a bit of a problem.

(Also - whoops, I see I should update, but the question remains.)

I just can't get Thunderbird to work. Will not send or receive emails. I had chat gpt help, still nothing. I tried last year when I had windows 10, still didn't work.

Guy

Name Thunderbird Version 152.0 Build ID 20260612011159

[edited email from public] @gmail.com

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalling the email account. After hanging up with their tech, I notices that dozens of folders and thousands of emails from the last 12 years were gone. I called the Geek Squad back and they could not solve the problem. Are the missing emails still on my computer somewhere? If not, can Comcast recover them? Please help!

Hi! Since I've installed Thunderbird on my new computer with Windows 11, I've now twice experienced the disappearance from my inbox of a bunch of emails. Never had this before with Thunderbird. Could it be something needs doing in Settings (I couldn't find any relevant options)? The emails weren't among the newest, but they were all important.

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peoplepc.com, from say 7-9-26? I am hoping to God you have a back up.... I lost so much stuff that I need.

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]

/edited email and phone# from community support forum

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbird desktop. It doesn't tell me what it is. Although I've used computers for 50 years, I need explanations for new stuff. Your habit of assuming all is obvious and no explanations needed is so annoying and wastes so much time. Thunderbird says includes powerful email. Then it says email not available . go on waitlist. I put in my name. Then it talks about some pro ( thunder email?) that must be paid. None of this makes sense to me Can I or can I not get a new email? Please answer this note so my questions can be answered.

Had to create a NEW MS Account and am trying to add the associated Outlook mail account. Never had a problem before. Settings are: See attachment. These are the settings given me by Copilot. Am using a newly microsoft-created app password. Been here hours trying to get this done. Have removed and added the account at least 3 times. Have cleared saved passwords again and again. Get the error at the top of the attachment again and again. ANYONE can help me?

I used to download my emails from my IP mailbox and read them later. I did this weeks ago but can't find them now. Is there a special way to access them or did I need to do something different to save them before closing TB? Several different files (directories) have not been disturbed but the main email in-box download does not have the previous download of a couple hundred emails.